Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.3
1,240 reviews
5 stars
877
4 stars
131
3 stars
65
2 stars
33
1 star
134
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for being friendly, professional, and helpful, with many customers noting their positive attitudes and willingness to assist.
Wait Times
Customers frequently reported long wait times, often exceeding two hours, which detracted from their overall experience.
Facility Conditions
Some reviews mentioned cleanliness issues and outdated facilities, with specific complaints about the waiting room environment.
Service Quality
While many customers had positive experiences with the service provided, there were notable complaints about specific staff members and inconsistencies in service quality.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their experiences and would recommend the facility for its friendly staff and efficient service.
- TBTim BishNov 17, 20254.0Extremely extensive computer information that needed to be completed. Even after it was completed, it was still quite a wait to get the processes started in the back. The crew was fantastic! Very personal and knowledgeable. The only shortcoming was the initial paperwork and wait time. I would still recommend this facility and the team.
- CDChanita DavisNov 17, 20255.0This was my first time visiting the young lady at the counter was very sweet. She helped me get signed in and informed me of what to expect. The guy who took me back was very professional. My overall impression was the employees are professional and helpful and welcoming. Good job guys.
- JPJennifer PerrenoudNov 17, 20255.0I went in there ten minutes before they closed, & they were still so kind and understanding that I tried to get there as fast as I could after work because I had to go there and do a prescreen drug test for new employment. Fast, respectful, and git me in and out. Totally recommend!
- BBBearNov 10, 20255.0Nobody likes to be chosen for a random drug test. But the staff at the Akron, OH location make the experience as seamless as possible. Fast, courteous and professional!!!
- DGDon GrahamOct 27, 20255.0The young lady that took the specimens had a fantastic attitude she was hilarious and she really kept line moving made for a strange situation to become a pretty favorable hate to say it but I would definitely recommend going there if you need to take your urinalysis.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. Holiday hours vary, with some days closed and Christmas Eve open until 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 1450 Firestone Parkway, Akron, OH 44301, USA.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair accessible facilities?
Yes, there is a wheelchair accessible entrance and restrooms are available, though the restrooms are not wheelchair accessible.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at the facility.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby you can visit local restaurants like Cooper's Express for comfort food or Hibachi Xpress for Japanese cuisine. There are also automotive services such as Main St. Xpress Auto LLC and Stan's Auto Service & Tires 4 Less.
How can visiting nearby businesses help during your visit to Concentra Urgent Care?
Nearby businesses like Johnstone Supply provide HVAC services if needed, and places like LibertyX Bitcoin ATM allow convenient financial transactions, making it easy to combine errands around your healthcare visit.
What recreational or social places are close to Concentra Urgent Care for relaxation after treatment?
Nearby social spots include Cocktails Akron, a popular bar and pub, and Main Street Saloon, a bar and grill, ideal for relaxation after your visit.