Business Details
About
OptometryEye Care Center
Dr. Olga Kazachkova is your neighborhood eye doctor located at 48-11 Queens Blvd. Your Woodside eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Location
Hours
Reviews
4.9
342 reviews
5 stars
327
4 stars
10
3 stars1
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service experiences, with some staff being friendly and helpful, while others were reported as rude and dismissive.
Doctor Performance
Doctors received high praise for their professionalism, thoroughness, and ability to explain procedures and options clearly.
Staff Attitude
While many reviews highlighted friendly and attentive staff, there were notable complaints about certain front desk personnel lacking warmth and professionalism.
Efficiency
Customers appreciated the quick service and minimal wait times during their visits, contributing to a positive overall experience.
Follow-Up Issues
Several reviews mentioned a lack of follow-up communication regarding glasses orders, leading to frustration among customers.
- CRConnie RoseAug 28, 20252.0I've been going here for years now. Never had a problem with doctors and staff. When I went for visit with the kids, they had all new staffing. Money is no problem on glasses picked out and how we liked it. But, since we've been going there for years and didn't care about the amount of money spent, the service should have been better from staff. My kids and I had all ordered new pair of glasses. 1 week passed, no phone call was made. So I reached out, they stated it was not ready. Second week I reached out, they stated yes, all glasses was ready. When my daughter went to pick her glasses up, it was not ready. When I went and picked mines and my other daughter, I tried mines and it was loose. I told the heavy set girl, it was loose and she said, but that's how it was when you picked it, instead of checking if something can be done. Customer service should be provided at all times without an attitude and I am not an argumentative person so I'm like you know its ok. I didnt even bother to ask my other daughters how's hers because I didn't want no more negative vibes. Third week I called spoke with a girl "Nathalie" for the other glasses. She said not ready. I stated my mind and said why should I keep reaching out. No follow up what so ever from them. She called back later that day and stated oh we have it now. All of a sudden the next hour they have it. Not a great service experience at all with interaction, help provided, and follow up. I hope Doctors that do their excellent job provide feedback to customer service at the front desk with the ladies where most of us spent our time. Customer care goes along way. Not coming back. PS. I got a call back after the review of bad experience. As stated, money input is not a problem. I don't need discount on next frame etc. What is needed on the apology phone call/voicemail is that, you can do better on how treating your patience while visiting and following up on glasses ordered. Apologizing and sounding like a robot on my voicemail does not seem like you care to do better but I appreciate the time and brushed off effort it sounded like.
- NBNarupit P. BurgessAug 26, 20255.0Nice service
- VMVictor Rameik711 MiddletonAug 24, 20255.0Loved the attention to what I needed and the explained detail of everything what was told to me. Making this my eye glass location.
- JHJames HulakAug 6, 20255.0Dr Lilan Nguyen is young, smart and efficient. She did a great job with excellent recommendations
- YYYougden YougdenJul 31, 20255.0It was very quick and awesome service. Very helpful and informative service from the Staff and doctor who helped us with kindness and compassion . Grateful for the help
Frequently Asked Questions About Dr. Olga Kazachkova
Where is Dr. Olga Kazachkova's eye care center located?
Dr. Olga Kazachkova's eye care center is located at 48-11 Queens Blvd, Woodside, NY 11377.
What are the operating hours of Dr. Olga Kazachkova's office?
The office is open Monday to Thursday from 10:00 AM to 6:00 PM, Wednesday until 7:00 PM, Friday and Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule an eye exam with Dr. Olga Kazachkova?
You can schedule your eye exam online through the provided scheduling link at Pearle Vision's website.
What payment methods are accepted at Dr. Olga Kazachkova's eye care center?
They accept American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
What languages are spoken at Dr. Olga Kazachkova's eye care center?
The staff speaks English and Spanish to assist patients.
What types of services does Dr. Olga Kazachkova offer?
Dr. Kazachkova offers comprehensive eye exams focusing on vision changes, prescription updates, and overall eye health including prevention and early detection of eye conditions.
Which nearby places can I visit before or after my eye exam?
You can visit nearby spots like Joe Sabba Park and Sabba Park for a relaxing break or Kabayan Filipino Cuisine for a meal.
Are there convenient nearby pharmacies to pick up eye care prescriptions?
Yes, nearby pharmacies include Duane Reade and Rite Aid, making it easy to fill prescriptions after your appointment.
What nearby stores can I visit for eyewear and accessories?
Pearle Vision is nearby and offers a variety of eyewear and optician services for your needs.
How long has Dr. Olga Kazachkova's eye care center been established?
The center has been serving the community since 1961, providing trusted eye care services.