Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
243 reviews
5 stars
221
4 stars
7
3 stars1
2 stars
6
1 star
8
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
In-Store Experience
The in-store experience was generally positive, with many customers appreciating the smooth process of eye exams and frame selection.
Order Fulfillment Issues
Several customers reported significant issues with order fulfillment and communication after placing their orders, leading to frustration.
Product Quality
While many customers were satisfied with the selection and pricing of glasses, some expressed dissatisfaction with the quality of lenses.
Customer Service
Overall, customer service was highlighted as a strong point, though there were isolated incidents of poor service that affected some customers' experiences.
- JBJohn Barricelli4 days ago5.0Shopping near was very easy. Staff was very eligible along the questions that I asked regarding frames and insurance. Process was seamless.
- EPElizabeth PantaleoJan 3, 20265.0They have a great selection, the sales associate was helpful and the checkout process was easy! They didn’t carry my insurance so I’ll have to file a claim.
- SCShannon CookJan 1, 20265.0This was the first time I have ever purchased glasses other than readers. The staff at Warby Parker Eastview Mall were very friendly and helpful explaining the process. I will definitely return to this store in the future.
- SRSandra RubinDec 31, 20255.0Store was so busy, I thought I’d have to wait around to get help. Instead, The staff was quick to wait on me and my appointment with Dr. Patel was quick, complete, and well done. I got everything I needed in order to buy glasses. I definitely recommend using Warby Parker.
- PDPrecious DixonDec 30, 20252.0The in-store experience was positive — the eye exam and selecting frames went smoothly, and store staff were professional. The issues arose after the order was placed. The glasses failed quality control three separate times, and I was never proactively updated by customer service; I had to reach out after each failure to get status updates. Even after revised timelines were set, the order still wasn’t completed. After the third failed production attempt, I requested a refund rather than continuing. The breakdown was in backend fulfillment, lab processing, and communication — not the store staff.
Frequently Asked Questions About Warby Parker Eastview
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What items should I bring when visiting Warby Parker Eastview?
You don't need anything but your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription and an FSA or HSA card if applicable. You can also browse non-prescription products or book an eye exam.
Does Warby Parker Eastview accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits; coverage varies by location and plan.
Can I get measurements and adjustments at Warby Parker Eastview?
Yes, optical measurements are done to complete orders and complimentary adjustments for life are available; an optician is on-site for fittings and tuneups.
What is the return and exchange policy at Warby Parker Eastview?
They offer a 30-day, hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned within 30 days if unopened in original packaging.
Does Warby Parker Eastview offer DMV Vision Tests?
Yes, all New York locations offer a 15-minute DMV Vision Test for $25 with no appointment needed. If you don't pass, a comprehensive eye exam can be scheduled.
What are the store hours for Warby Parker Eastview?
Open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which nearby stores can I visit along with Warby Parker Eastview at Eastview Mall?
You can visit Michael Kors, Williams-Sonoma, Ann Taylor, The LEGO Store, and Solstice Sunglasses all located nearby within Eastview Mall for fashion, kitchen supplies, toys, and accessories.
Are there any nearby coffee shops near Warby Parker Eastview where I can relax before or after shopping?
Yes, Starbucks is located nearby within Eastview Mall, offering a convenient spot for coffee and refreshments during your visit.
What other eyewear stores are near Warby Parker Eastview for comparison shopping?
Solstice Sunglasses is nearby, offering another option for eyewear and fashion accessories within Eastview Mall.
How can nearby places like Apple Eastview complement my visit to Warby Parker Eastview?
After shopping for eyewear, you can visit Apple Eastview nearby for electronics, mobile phones, or computer products, making your trip to Eastview Mall more productive and enjoyable.