Medical TreatmentsMental Health ClinicMental Health Service
Monte Nido Western New York provides residential eating disorder treatment for adults of all genders in a home-like setting. Located in the town of Victor, just outside of Rochester, New York, we offer individualized, outcome-backed treatment with a multi-disciplinary team for all eating disorder diagnoses including anorexia, bulimia, binge eating disorder, ARFID, OSFED, as well as co-occurring disorders.
I had the unfortunate experience of being at Monte Nido. Do not do it. There was only one RC who really cared and treated me and the other patients like actual humans and understood what we were going through. The manager came out multiple times and kissed me on the cheek which was extremely uncomfortable, not to mention it happened multiple times. None of these instances had any consent or permission. This place is extremely toxic and even the therapists have a habit of belittling us. During my time there one of the therapist left who was someone I think actually cared. The other therapists did not help. The nurses and one RC who the manager bragged about getting fired were the only ones who cared. Please be aware of these issues, and if you have other treatment options, pursue those instead.
AH
Amber Hasselman
Nov 14, 2024
5.0
If I had a loved one seeking residential treatment, I would refer them here. I can’t speak highly enough about how wonderful the staff were. The property is beautiful, it creates a homey environment for one to be able to focus on recovery and feel less like a patient in a hospital. The food is prepared by an on-site chef for the majority of the meals and snacks. I liked their treatment model much more than some others and I don’t know if I would have been able to make the progress I did had it not been for doing it here. Literally everyone, from the program and clinical directors, therapists, and dietitian, to the nurses, RC’s, and even the chef encouraged me along in my recovery every single day. If any of the staff end up reading this review, thank you for everything, I’m forever grateful 💜
TR
Tiffani Robinson
Nov 12, 2024
3.0
Understaffed, undereducated on eating disorder recovery, not diverse, not inclusive, proper cleaning protocols aren’t followed, meal exceptions aren’t always honored. Do your research
BS
Buffalo Rochester Syracuse
Nov 9, 2024
1.0
I see montenido continuously hiring in canandigua, it is a shame that one bad apple allowed bullying others and ultimately, hurt the whole quality of business ongoing. It is shame for whole community to have a nurse in leadership with such a poor ethics in practice. Hopefully it works in outcome for nurse Theresa and Montenido. That nurse dislike me as I said I liked overnight nurse and did not open up to her. The next day I was told my insurance was denied to stay there. Who knows what actually took place .....too many people leaving among staff, many patients unhappy about the whole admission process and she probably does not even give herself report on actions taken without consciousness on unethical practice. It would have been a nice place for treatment to be received and I am glad I left, it is unhealthy environment that does not support recovery. I made a good decision to go to downstate facility instead of canandigua one being 30 min away from my place.
Frequently Asked Questions About Monte Nido Western New York
What types of eating disorders does Monte Nido Western New York treat?
Monte Nido Western New York offers treatment for anorexia, bulimia, binge eating disorder, ARFID, OSFED, orthorexia, and co-occurring disorders among adults of all genders.
Where is Monte Nido Western New York located?
It is located at 6608 Boughton Hill Rd, Victor, NY 14564-9333, just outside of Rochester, New York.
What are the operating hours of Monte Nido Western New York?
Monte Nido Western New York operates 24 hours a day, 7 days a week.
Does Monte Nido Western New York offer virtual treatment options?
Yes, they have video visit options available for remote treatment.
Is the facility at Monte Nido Western New York accessible for individuals with disabilities?
Yes, the facility has wheelchair accessible restrooms to accommodate individuals with disabilities.
How can I contact Monte Nido Western New York for admissions?
You can reach admissions by emailing admissions@montenido.com or by calling +1 585-407-1041.
What nearby recreational activities can clients enjoy near Monte Nido Western New York?
Clients can enjoy nearby recreational spots such as Victor Hills Golf Course, Victor Hills Golf Club with a driving range, and the Auburn Trail for hiking.
Are there any entertainment venues close to Monte Nido Western New York?
Yes, ROC Lights at Victor Hills is a nearby music venue and arts & entertainment location that clients might visit before or after treatment sessions.
Where can visitors shop near Monte Nido Western New York?
Nearby shopping options include U.S. Coins for gifts, as well as women's clothing stores and fashion outlets such as Oblečení, obuv a doplňky and Wwwvvvzzz.
What dining options are available near Monte Nido Western New York?
Visitors can enjoy dining at Mourne Bend Public House, a local pub close to the facility.