Customers consistently praised the staff for being friendly, professional, and attentive during their visits.
Thorough Examinations
Many reviews highlighted the thoroughness of the eye examinations and the doctors' ability to explain procedures and findings clearly.
Customer Experience
Overall, customers reported positive experiences, noting the welcoming atmosphere and efficient service.
Pricing Concerns
A few customers expressed dissatisfaction with pricing transparency, mentioning unexpected charges and promotional discrepancies.
AM
Ash M
Dec 28, 2025
5.0
Dr. Vilasi came highly recommended through my co-workers. Her practice is clean and efficient. All the staff were incredibly helpful in answering my questions and Dr. Vilasi is a joy. I'll definitely be recommending her practice to family and friends.
VS
Vickie Schneider
Dec 25, 2025
5.0
I have been going there for years. Never had any issues and am very happy.
SK
Stephanie Koszelak
Dec 19, 2025
5.0
Katelyn is the best. I’ve been seeing her for almost 10 years and she always welcomes you with a warm smile and conversation. She genuinely cares about her patients and I wouldn’t see anyone else!
MA
Mary Accorso
Dec 17, 2025
5.0
I was seen very timely and the assistant was quite pleasant and took care of the preliminary tests well. Saw Dr. G shortly after that and again, smooth sailing as always.
MD
Manish Dixit
Dec 14, 2025
5.0
Dr Vilasi takes the time to explain the examination process and provides plenty of opportunities to get all questions answered and concerns addressed.
Also, the practice has friendly support staff.
Frequently Asked Questions About Katelyn E. Vilasi Optometry, PLLC
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Katelyn E. Vilasi Optometry, PLLC?
An annual eye exam can detect eye health issues and general health problems early, such as diabetes and high blood pressure, allowing for timely treatment. Katelyn E. Vilasi Optometry, PLLC offers comprehensive exams to help you maintain optimal eye and overall health.
What happens during an eye exam at this Rochester optometry office?
The eye exam includes a series of comprehensive tests to assess your vision and eye health. The optometrist will discuss results with you and determine the right prescription to improve your vision.
Is a contact lens exam different from the regular eye exam here?
Yes. The regular eye exam checks if your eyes are healthy enough for contact lenses. A separate contact lens fitting involves detailed measurements to find the right lenses and has an additional fee.
What are the office hours for Katelyn E. Vilasi Optometry, PLLC?
The office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:30 PM, and Sunday from 11:00 AM to 3:00 PM.
Where is Katelyn E. Vilasi Optometry, PLLC located?
The office is located at 720 Miracle Mile Dr, Lenscrafters Marketplace, Rochester, NY 14623, USA.
What payment options does the optometry office accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa payments.
Does Katelyn E. Vilasi Optometry, PLLC provide accessibility features?
Yes, the office has a wheelchair accessible entrance to accommodate patients with mobility needs.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam online through their Lenscrafters appointment page.
What nearby attractions can I visit after my eye appointment?
Nearby attractions include RPM Raceway for arcade fun and Indy Kart Raceway for go-karting, both ideal for entertainment before or after your visit.
Are there shopping options near Katelyn E. Vilasi Optometry, PLLC?
Yes, the office is near various shopping stores such as Hollister Co., DICK'S Sporting Goods, and Payless ShoeSource, making it convenient to shop around your eye care visit.
Can I find other eye care services nearby?
Yes, Dr. Vincent B. Graniero, an optometrist and eyewear specialist, is located nearby for additional eye care services.