Business Details
About
Eye Care CenterOptometryEyeglass RepairContact Lenses Supplier
Since its inception more than 60 years ago, General Vision Services (TM) has been proudly serving more than 3 million members of unions, HMOs and corporations. GVS continues to be a leading Eyecare Benefits Administrator and Preferred Provider Organization (PPO) provider of eyecare plans nationally.
Location
Hours
Reviews
4.3
97 reviews
5 stars
76
4 stars
4
3 stars1
2 stars
4
1 star
12
- DDDarius DavisSep 21, 20251.0I purchased a pair of glasses for $900 from this business back in April/May. A few months later, I noticed the left lens had become cloudy. I took them to a nearby eyeglass place, and they immediately informed me that the lens was defective — but since I didn’t purchase them there, I had to return to the original location. I contacted the place I purchased them from and explained I don’t live nearby — I live upstate — but I’d come in when I could. Fast forward to September, I finally made the trip in person, only to be told there was nothing they could do because too much time had passed. Their solution? Pay another $400 (on top of the $900 I’m still paying off) to replace a clearly defective lens. This is completely unacceptable. There was no care, no accountability, and certainly no concern for customer satisfaction. Instead of standing by the quality of their product, they chose to offer a measly discount and blame the customer for their defective merchandise. The service was dismissive, condescending, and felt more like a cash grab than a reputable optical business. I would not recommend this place to anyone — especially if you value long-term customer support or expect your expensive eyewear to last more than a few months.
- MCMercedes De la cruzAug 1, 20255.0Me sentí muy bien con el trata que me brindaron y mis lentes me encantan , muchas gracias
- DTDavid TorresJul 8, 20255.0Jennyfer was very helpful and really good customer service
- KDkevin diazJul 5, 20255.0Buen Servicio
- AGanthony goparJul 2, 20255.0My highest compliments to their customer service thanks Alba for your well service and time of explaining to me about the glasses prices highly recommended place to take a look
Frequently Asked Questions About General Vision Services
What services does General Vision Services provide?
General Vision Services offers eyecare benefits administration, including eyecare plans, optometry services, eyeglass repair, and contact lens supply.
Where is General Vision Services located?
It is located at 330 East Fordham Road, The Bronx, NY 10458, United States.
What are the operating hours of General Vision Services?
The center is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
How can I contact General Vision Services?
You can call them at +1 917-801-2400 or email acefashionopt@gmail.com for inquiries.
Does General Vision Services have an online presence where I can learn more?
Yes, you can visit their website at http://www.generalvision.com/ for more information.
Are there any nearby optical or eyewear stores close to General Vision Services?
Yes, Ace Fashion Optical, an eyewear and optician store, is located nearby and may be a convenient option for eyewear needs.
What other types of businesses are close to General Vision Services that customers might visit?
Nearby businesses include Jordy Inks (tattoo and piercing), Mirage 2000 (jewelry and fashion accessories), and Wendy's (fast food restaurant), providing various options to explore before or after your visit.
Is there a public plaza near General Vision Services for relaxation or meeting spots?
Yes, East Fordham Road and the Fordham Rd Shopping District are nearby public plazas where customers can relax or shop.
Can I access transportation options easily when visiting General Vision Services?
Yes, manhathan Gran Central 42 Aven, a train station and transportation hub, is nearby which can help you reach the location conveniently.
What is the featured message or motto of General Vision Services?
Their featured message is "See Your World with Clarity!", emphasizing clear vision and quality eyecare.