Planned Parenthood - Plattsburgh Clinic

Reviews

• HA

  Heather Ahrent

  Sep 11, 2025
  1.0
  Terrible. I’d called about a week ago to see about testing for PCOS because I wasn’t able to get in anywhere else. The lady on the phone I spoke with while setting up the appointment said they offered it and to expect to have to give a urine sample and that I was all set. Fast forward, they actually couldn’t do the tests at all because I was wasn’t informed on what I had to do so I ended up leaving very disappointed and in a lot of pain. If a patient is wanting to set up an appointment for testing I think that they should be informed of what they need to do before going in so this doesn’t happen. All I got from the provider was an apology after I told her what’s been going on, and I got no further help. I wasted an hour at this appointment.
• JP

  Jessie Pokorny

  May 31, 2023
  5.0
  This place has always been the example of how healthcare interactions need to happen! The office staff have always been kind and courteous, as well as considerate in situations that other offices wouldn't even think twice about. The nursing staff have always been very easy to talk with and are very personable. The offices have always been clean and welcoming, as well as the patient rooms. Some of the other places around here should learn a thing or two from this location!
• TC

  Thunder Chip

  Nov 29, 2021
  5.0
  It is a very safe place it’s judgment free.I had no anxiety there and everyone there was very informative and Nice.
• AS

  Ariana Spatola

  May 15, 2017
  5.0
  Staff is super gentle and considerate. Didn't feel anxious at all.
• SP

  Shelby Powell

  Oct 12, 2016
  1.0
  Very rude telephone service. I am a supporter of this organization but was completely turned off by the amount of holding time and impatience of front desk clerk. Won't be going back!

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