Refresh Dental

4.9
767 reviews

About

DentistNorth American Dental Group

Location

Refresh Dental
660 Liberty St, Penn Yan, NY
14527, United States

Hours

Reviews

4.8
713 reviews
5 stars
653
4 stars
39
3 stars
6
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Professionalism

The staff is consistently described as professional, friendly, and caring, providing a pleasant experience for patients.

Patient Care

Many reviews highlight the attentive and compassionate care provided, especially during procedures, which helps alleviate patient anxiety.

Scheduling and Efficiency

Patients appreciate the timely appointments and efficient service, with minimal wait times reported.

Concerns About Upselling

Some customers expressed dissatisfaction with perceived upselling practices and the pressure to undergo additional treatments.

Mixed Experiences

While many reviews are positive, there are a few negative experiences regarding specific treatments and customer service.
  • MS
    micheal schrouder
    Dec 18, 2025
    5.0
    So nice and professional and great experience
  • JR
    John Roman
    Nov 7, 2025
    5.0
    Great job by Dr. Si and Abby. Always on time, friendly and thorough!
  • PS
    Phillip Shipe
    Jul 28, 2025
    1.0
    Do not go here if you plan on getting any of your dental problems taken care of. I made it very clear when I made the appointment that I needed a tooth pulled and they assured me on the phone that they would help me get it taken care of. I show up to the appointment when all they would do is prescribe some anti-biotics while I'm in excruciating pain and then have the nerve to tell me they'll schedule me to have the tooth pulled in a few days. I CAN'T EAT OR DRINK ANYTHING but they wanted me to wait a few days. THEN when I went to another dentist who would actually pull the tooth, Eaves REUFSED TO SEND THE XRAYS TO THE OTHER DENTIST. This company is the used car salesman of dentistry and I wouldn't be surprised at all of their dentists and dental assistants got their degrees from an online mail-order company. Double-dealing, two-faced, money hungry people who do not care about patient well-being or resolving someone pain. Please, if you need anything more than a cleaning (which I'm sure they could screw up) visit any other dentist. Eaves will try to sell you a credit card and upsell you at every turn and they'll create more dental problems than they solve just so they can continue to bill your insurance company and pad their bottom line.
  • WM
    William Moucha
    Sep 29, 2023
    5.0
    The staff from front office, through the dentistry group are just the best anyone could have for a dental group. Truly amazing group of people that are super friendly and amazing to interact with.

Frequently Asked Questions About Refresh Dental

What are the operating hours of Eaves Family Dental in Penn Yan?

Eaves Family Dental is open Monday to Thursday from 8:00 AM to 5:00 PM, Tuesday until 8:00 PM, Friday from 7:00 AM to 3:00 PM, and Saturday from 8:00 AM to 12:00 PM. The office is closed on Sundays.

Where is Eaves Family Dental located?

Eaves Family Dental is located at 660 Liberty St, Penn Yan, NY 14527, United States.