LEVEL Fitness Clubs - Pelham

3.7
172 reviews

About

GymCycling StudioFitness CenterFitness ClassesPersonal TrainerWeight Training CenterYoga Studio
PREMIER FITNESS FACILITIES Cutting-Edge Cardio Equipment Full Line of Free Weights Turf and Functional Training Areas Indoor Sport Court (*Pelham) EXTENSIVE FITNESS PROGRAMS Dynamic Group Fitness Classes LEVEL Method Bootcamp Classes AFTERBURN HIIT-Style Training LES MILLS Fitness Classes and Indoor Cycling Classes LUXURY AMENITIES Locker Rooms with Sauna and Steam Himalayan Salt Therapy Rooms Hydro Massage Recovery Lounge Body Composition Testing Pickleball

Details

  • Wheelchair accessible entranceAvailable

Location

LEVEL Fitness Clubs - Pelham
872 Pelham Parkway, Pelham Manor, NY
10803, United States

Hours

Reviews

3.7
172 reviews
5 stars
92
4 stars
20
3 stars
10
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, particularly in the locker rooms and showers, with issues like mold and broken facilities.

Equipment Issues

Numerous reviews highlighted broken or malfunctioning machines, particularly in the cardio section, leading to dissatisfaction with the gym's maintenance.

Customer Service

Feedback on customer service was mixed, with some praising staff like Phil for their friendliness, while others criticized management for rudeness and poor handling of member concerns.

Value for Money

Several customers felt that the gym's pricing did not match the quality of services and facilities provided, suggesting it was overpriced for what was offered.

Amenities

While some appreciated the variety of amenities, others noted that many advertised features, like the pool and certain equipment, were either closed or not accessible.
  • LG
    Luis Goncalves
    Dec 28, 2025
    2.0
    I will be updating this at the end of January to highlight any changes. Summary: I've had my membership for maybe around +6 months and I don't think it's worth $90. It has potential to be better. Great for a quick workout if you're in a rush and don't care about the clenliness. Either lower the prices to match the current value you're providing or make changes to the cons below. 🟩Pros 1) It's never full even during peak hours 2) Water machines are always in service 3) Plenty of equipment 4) Shampoo, body wash and conditioner available in the showers 5) Lockers are digital and don't require a physical lock 6) The sauna and steam room are still in service 7) Plenty of parking 🟥Cons 1) It's dirty: the machines, locker room, shower, floors, walls 2) Half of the cardio machines either don't work properly or they have a button missing. Which is weird considering the high membership price 3) The AC vents are black, full of dust so that's what you're breathing in. I'm assuming the filters are never changed either 4) There's mould in the showers, especially behind the shampoo & body wash, probably because half of it is missing grout/silicone 5) You have to spend 5mins playing around with the shower handle to find the hot water 6) It closes way too early, 7pm on weekends and 10pm on weekdays
  • AN
    arlenis nunez
    Oct 6, 2025
    4.0
    I honestly love this gym but can we get a later closing time . I work and go to school so I really wish the closing time was like 11 or 12pm so I have enough time
  • AT
    Andre Tyler
    Sep 15, 2025
    2.0
    I have never come here and the locker room is clean. I come here at 5 am as soon as they open. How is the gym dirty as soon as it opens? Trash is full, water bottles on the floor. What is this? Then i have to sign an annual contract?
  • TO
    Tianna Osbourne
    Jul 28, 2025
    3.0
    I hate to rate my gym so low, but after to go here for a year, I don’t think it’s worth the price point. There is not that many machines, I think there should be at least two hip thrust machines, not one. There were two stairmasters upstairs, but one broke, and it was never replaced, now the second one is also broken. There is overall not that much space in the gym and I just think you can find a better quality gym Instead of this one for $90 a month. It was just a complete mess today, half of the yoga mats were ripped or destroyed. If I’m paying $90 a month I can expect you guys to at least order 10 more yoga mats.
  • CC
    Camille Camille
    Aug 1, 2023
    5.0
    I love the classes

Frequently Asked Questions About LEVEL Fitness Clubs - Pelham

What are the main fitness features at LEVEL Fitness Clubs - Pelham?

LEVEL Fitness Clubs - Pelham offers cutting-edge cardio equipment, a full line of free weights, turf and functional training areas, and an indoor sport court.

What types of fitness programs does LEVEL Fitness Clubs - Pelham offer?

They provide dynamic group fitness classes, LEVEL Method Bootcamp classes, AFTERBURN HIIT-style training, LES MILLS fitness classes, and indoor cycling classes.