Winning Smiles - Orchard Park

4.7
795 reviews

About

Dentist

Details

  • Wheelchair accessible entranceAvailable

Location

Winning Smiles - Orchard Park
3364 Southwestern Blvd, Orchard Park, NY
14127, United States

Hours

Reviews

4.7
795 reviews
5 stars
713
4 stars
29
3 stars
15
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Scheduling Issues

Customers frequently reported long wait times for appointments and difficulties in scheduling, particularly for emergency situations.

Staff Interaction

The staff received high praise for being friendly, accommodating, and great with children, creating a positive atmosphere for patients.

Quality of Care

Many reviews highlighted the thoroughness and gentleness of the dental hygienists and dentists, contributing to a generally pain-free experience.

Communication Problems

Several customers expressed frustration with communication, including difficulty reaching the office by phone and issues with appointment notifications.

Mixed Experiences

While many had positive experiences, some reported dissatisfaction with treatment outcomes and billing practices.
  • KL
    K L
    Oct 30, 2025
    1.0
    Practice is way over capacity and scheduling is a disaster. Long story short but my son had a dental emergency and soonest they could get him in was 3 weeks away. Obviously it could not wait that long. Ended up going to another pediatric dentist (which they were able to get him in immediately for a consultation and 2 days later for the procedure). Absolutely horrible and unacceptable.
  • MR
    Mary Roberts
    Oct 16, 2025
    5.0
    Everyone cheerfully made sure my needs were met, and were thorough. Dentist was gentle, kind, experienced, and treatment was pain free ! Costs were completely explained. Prices were fair. Highly recommend this dentist and this practice!
  • JL
    Jennifer Lynn
    Oct 14, 2025
    5.0
    Today was our first visit here after switching dentists. Both my kids had a very pleasant experience. My son was pretty terrified of the dentist after bad experiences at his previous one, but they were so kind and helpful here. There was no tears, no aggression, and no issues! I’m truly so grateful we found this dentist and how great they are with our kids. They each got to pick out a prize and got a balloon too, so they were pretty excited!
  • AZ
    Adrionna Zybert
    Sep 29, 2025
    5.0
    They are awesome here! Super personable. Great with kids. Extremely accommodating! I was there today with 2 of my children being seen and happened to have my 1 year old with me also. I asked the hygienist what’s an age I could have her seen and she tells me “age 1, we can see her right now really quick if you’d like. I’ll get her on the schedule”. I was honestly impressed by how accommodating and helpful they were. Even the baby was okay with the process and did great and it’s definitely just the atmosphere at the office among the staff that makes for a great experience for the kiddos.
  • EB
    ed billings
    Jul 23, 2025
    1.0
    Had an appointment set over a month in advance. Showed up for the appt having to take 3 hrs of pto and was told that my appt was supposed to be rescheduled?? I was never notified via phone nor txt! They essentially stole 300 dollars of my money not including wasted fuel and over an hour of driving time. Unacceptable. Per your automatic response…. This solves nothing. Unless you’re gonna reimburse me lost wages , time, fuel, etc

Frequently Asked Questions About Winning Smiles - Orchard Park

What are the operating hours for Winning Smiles - Orchard Park on weekdays?

Winning Smiles - Orchard Park is open Monday from 7:30 AM to 5:30 PM, Tuesday from 8:00 AM to 5:00 PM, Wednesday from 7:30 AM to 5:30 PM, Thursday from 8:00 AM to 7:00 PM, and Friday from 8:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.

Where is Winning Smiles - Orchard Park located?

Winning Smiles - Orchard Park is located at 3364 Southwestern Blvd, Orchard Park, NY 14127, USA.