Albany Med EmUrgentCare

2.8
120 reviews

About

Urgent Care
A walk-in medical facility with virtual appointments available - locations in Brunswick, Colonie, Coxsackie, Glenmont, Guilderland, Latham, Niskayuna, Rotterdam and Saugerties. Open 6 days a week 9 a.m. to 8 p.m. and closed holidays.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Albany Med EmUrgentCare
1769 Union St, Niskayuna, NY
12309, United States

Hours

Reviews

2.8
120 reviews
5 stars
46
4 stars
3
3 stars
4
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from front desk staff, leading to negative experiences.

Quality of Care

While some patients praised the medical staff for their thoroughness and compassion, others expressed dissatisfaction with misdiagnoses and lack of proper treatment.

Wait Times

Numerous reviews mentioned long wait times, even with appointments, causing frustration among patients.

Cleanliness and Environment

The facility received mixed feedback on cleanliness, with some praising it while others noted issues.

Overall Experience

Customers had varied experiences, with some expressing gratitude for quick service and others vowing never to return due to poor treatment.
  • DP
    David Pickering
    Oct 28, 2025
    5.0
    So I had a great time coming to the Union St Emegicare Care ! I have a difficult time writing my hands are full of rheumatoid arthritis and I hurt a lot but the young lady Debra did such magnificent job and helping me she rased my fears and also done my writing for me! You can’t imagine how grateful I am and your service was extra ordinary, quick and simple you can’t ask for more
  • TH
    Tracie Hall
    Sep 29, 2025
    5.0
    I only come to this urgent care- always kind,caring,compassionate & rarely a long wait
  • TO
    Tanya Oechsner
    Sep 4, 2025
    1.0
    Went there yesterday because my daughter wasnt feeling well her eyes where crusted red puffy but they sent her on her way 330am she woke up crying she couldn't open her eyes took her to er come to find out she has pink eye in both eyes so now she's missing the first day of school because nothing was done er is giving her eye drops for the infection
  • CL
    cynthia love
    Jul 29, 2025
    5.0
    This was such a great experience the dr was fast and very informative I'll definitely be back
  • JJ
    Justin
    Jul 16, 2025
    1.0
    Horrible place seen Rebecca Marrone who was dismissive ,rude, and unhelpful it was a complete waste of time

Frequently Asked Questions About Albany Med EmUrgentCare

What services does Albany Med EmUrgentCare provide?

Albany Med EmUrgentCare offers treatment for sprains & fractures, cuts & lacerations, colds/flu, ear/throat infections, asthma, rashes, seasonal ailments, tick and insect bites, minor injuries, and more.

Where is Albany Med EmUrgentCare located?

The facility is located at 1769 Union St, Niskayuna, NY, 12309, USA.