Business Details
About
Home Health Care ServiceHome Care Assistance
For over 20 years, TheKey provides trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life
Location
TheKey by Mavencare - Senior Home Care
16 W 22nd Street, New York, NY
10010, United States
Hours
Reviews
4.5
19 reviews
5 stars
13
4 stars
5
3 stars0
2 stars0
1 star
1
- TFTom FurthApr 25, 20255.0All of the people I’ve dealt with at Mavencare have been professional and cooperative. A pleasure to work with.
- SMShaina MarieApr 24, 20255.0I can’t say enough good things about the staffing manager Ashley and the incredible work she does. From day one, she has been reliable, compassionate, and exceptionally thorough. She communicates consistently & truly goes above and beyond for my family. ⭐️⭐️⭐️⭐️⭐️
- RLR LonckeFeb 13, 20254.0My mother has been a Key ( previously Mavencare) client for a number of years, and for the most part has been satisfied with the care that she has received from employees of this agency. While the quality of service provided may not be consistent across the board, most aides appear to have experience, and there are aides who provide excellent care. Customer service can easily be reached and the timely response to concerns is appreciated. Replacement coverage for sick calls and major holiday call-outs can be spotty.
- EGEllen GalvinFeb 12, 20254.0I've been a Mavencare client since 2018. Overall, I'm happy with the care I received. Some of my former aides still keep in touch with me. Based on my experiences, I would recommend The Key by Mavencare.
- RHRobert HartmannFeb 11, 20254.0The Key maintains consistent contact and responds to questions promptly. I have been impressed with the care I am getting from the aides I have been assigned.
Frequently Asked Questions About TheKey by Mavencare - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What services does TheKey by Mavencare - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including personal care, companionship, respite care, and specialized services like memory care, skilled nursing, and stroke recovery.
How can I contact TheKey by Mavencare for home care services in New York?
You can contact TheKey by calling +1 646-970-1894 or emailing careteam@thekey.com for inquiries and support.
What are the operating hours of TheKey by Mavencare in New York?
TheKey provides service 24/7, including holidays, weekends, evenings, and overnight.
How does TheKey ensure the safety of clients and caregivers during COVID-19?
TheKey follows CDC and local guidelines with infection mitigation protocols, provides PPE to caregivers, and most caregivers and staff are fully vaccinated.
What is the cost structure for home care services at TheKey?
Home care is typically billed by the hour, with costs varying by care hours per week and region. Most families pay out-of-pocket or use long-term care insurance.
Where is TheKey by Mavencare located in New York City?
TheKey is located at 16 W 22nd Street, Suite 306, New York, NY 10010.
What nearby amenities can I visit when coming to TheKey by Mavencare in NYC?
Nearby places include Undercote (a cocktail bar), Bathhouse Flatiron (a spa and massage center), and Mihoko's 21 Grams (an Asian restaurant). These spots offer relaxation and dining options before or after your visit.
Are there wellness and therapy services near TheKey in New York?
Yes, services like Knosis Physiotherapy and Wellness, Movement Minded Physiotherapy, and BIOKINETIC Sports Physical Therapy are nearby for additional health and rehabilitation options.
Can I find educational and professional services near TheKey's location?
Yes, nearby are educational centers like CottageClass and Teak Fellowship, as well as professional services such as Venn Software and Harvest advertising agency.
How does TheKey compare to hiring a private caregiver?
TheKey as a home care agency offers safety, security, and reliability with insured caregivers, managed staffing, payroll, and backup caregivers, unlike private hires which require you to handle these arrangements yourself.