Many customers reported that gym equipment is often broken or outdated, leading to frustration and limited availability.
Crowded Environment
The gym is frequently described as overcrowded, making it difficult for members to access equipment and complete workouts efficiently.
Staff Experience
While some reviews praised the friendliness and helpfulness of the staff, others reported negative interactions, particularly regarding customer service and management.
Cleanliness Concerns
Several customers expressed dissatisfaction with the cleanliness of the gym, particularly in the bathrooms and locker areas.
Elevator Accessibility
The gym's reliance on a single, often malfunctioning elevator has been a significant point of frustration for many members, as it leads to long wait times.
RG
Richard Geismar
Nov 1, 2025
3.0
This club’s main positive is the cheap cost. Everything is so-so. Music is too loud especially when nearly everyone wears headphones or earbuds. Machines are tied up with people on phones. Equip is dated and not in very good shape. Overall fair at best!!!
AM
Awilda Martínez
Oct 21, 2025
1.0
the machines are useless
CL
Carol Lopez
Aug 24, 2025
2.0
Always packed. Not much of a community. Machines out of order for months. Two stars are only for the cheap price.
RR
Reina Ramos
Jul 30, 2025
2.0
I am writing to express my disappointment regarding a situation that occurred during my recent visit to the gym.
As usual, I arrived with enthusiasm after work, ready to change clothes and begin my workout. However, upon arriving, I discovered that the bathrooms were under maintenance and there was no available space to change. Unfortunately, there was no prior notice, no signage at the entrance, nor any form of communication (email, message, or app notification) informing members of this temporary inconvenience.
As a result, I had no choice but to return home without exercising, which not only disrupted my schedule but also caused me to waste time and effort.
JR
Jhonny Reyes
Jul 11, 2025
4.0
Blink Fitness is a good gym, especially if you're looking for a clean and friendly environment. Compared to the Planet Fitness on 177th, Blink has fewer machines and the space feels smaller overall. Planet has three levels—two of which are fully functional—giving you more room and options. However, Blink still gets the job done and you can tell people there are more relaxed and focused. It's a solid gym if you value a calm atmosphere, even if it's not as big or equipped as other locations.
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Washington Heights is located on Broadway between 178th and 179th Streets.
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. Blink Fitness no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located in Washington Heights?
Blink Fitness (PureGym) is located at 4200 Broadway, Suite 1.3, New York, NY 10033 in Washington Heights.
What are the operating hours of Blink Fitness (PureGym) in Washington Heights?
The gym is open Monday to Thursday from 5:30 AM to 11:00 PM, Friday from 5:30 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM, with special holiday hours noted on their website.
What age must I be to become a member of Blink Fitness (PureGym)?
All members must be 16 years of age or older to join Blink Fitness (PureGym).
Is there a dress code to follow at Blink Fitness (PureGym)?
Yes, proper athletic attire and footwear are required. Street clothes and dress shoes are not permitted in the fitness area.
Does Blink Fitness (PureGym) offer personal training services?
Yes, Blink Fitness offers personal training sessions, including virtual personal training, for members. More information is available on their website.
Can I pay my gym membership bill with cash at Blink Fitness (PureGym)?
No, Blink Fitness no longer accepts cash payments. Credit and debit cards including American Express, Discover, Mastercard, and Visa are accepted.
How can I access the Blink Fitness app for workouts at home?
You can work out at home for free using the Blink app available for download via their featured message link or through the Apple App Store and Google Play Store.
What nearby transportation options are available to reach Blink Fitness (PureGym) in Washington Heights?
You can reach Blink Fitness via MTA New York City Transit bus stations at 179 St Broadway and Broadway W 178 St, as well as bus stops at the George Washington Bus Terminal and the GWB Gate 18 bus station.
What dining options are available near Blink Fitness (PureGym) in Washington Heights?
Nearby dining options include Tierra Y Mar Restaurant, lobster steakhouse, Papa John's Pizza, and Dunkin' Donuts for a variety of meals before or after your workout.
Are there any medical or pharmacy services near Blink Fitness (PureGym)?
Yes, VistaSite Eye Care and Vistasite Optique provide eye care, and nearby pharmacies include La Fe Pharmacy, Rite Aid, and Carol Pharmacy for your health needs close to the gym.