Feedback on staff is mixed; while some customers praise friendly and helpful staff, others report rudeness and unprofessional behavior.
Cleanliness
Many reviews highlight issues with cleanliness, including dirty machines, lack of soap in showers, and inadequate cleaning staff.
Equipment Quality
Customers frequently mention broken or outdated equipment, with complaints about insufficient machines for the number of members.
Membership Issues
Numerous complaints about difficult cancellation processes, unexpected fees, and poor customer service regarding membership management.
Crowding
Many reviews indicate that the gym is often overcrowded, leading to long waits for equipment and a less enjoyable workout experience.
DH
D H
1 day ago
1.0
Blink /pure gym is way too small and air smell terrible
AA
angellika angellika
Nov 3, 2025
5.0
Amazing Staff always willing to take the extra effort to help you with your needs. Thank you!
BS
Bill Saha
Oct 26, 2025
5.0
The person who’s there on Sunday afternoon is rude and grumpy.
BB
B
Sep 29, 2025
3.0
Was a member for 3 years. No more. It’s gone downhill with the Blink structures administration and new Pure Gym.
Many life fitness machines either at the end of their working life or broken.
Music blaring during the day even with headphones it makes it unpleasant.
Reduced number of wipes and sanitizer. It’s just dirty and many people simply don’t clean the gear after use.
There use to be in house cleaners but no more. Staff at reception only focused on scanning customers in.
Blink app is rubbish and doesn’t state anything about membership or contract.
I’ve let my membership lapse as it’s not value for money, with this location only Green or Grey, which is $40-$45/month (no orange), plus annual fee.
GG
G G
Sep 22, 2025
1.0
No toilet paper in the bathroom. Showers they don’t have soap . It seems they clean only once a week if it’s your lucky week . The grand central location they closed it was always impecable .
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Murray Hill is located on the corner of 40th Street and 3rd Avenue, next to Shake Shack.
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. Blink Fitness no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located?
Blink Fitness (PureGym) is located at 600 Third Avenue, New York, NY 10016, at the corner of 40th Street and 3rd Avenue, next to Shake Shack in the Murray Hill neighborhood.
What are the operating hours of Blink Fitness (PureGym) in Murray Hill?
The gym is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday until 10:00 PM, and on weekends from 7:00 AM to 7:00 PM. Holiday hours vary with some days having reduced hours or closures.
What age do I need to be to sign up for a membership at Blink Fitness?
All members must be at least 16 years old to join Blink Fitness (PureGym).
Does Blink Fitness (PureGym) have a dress code?
Yes, proper athletic attire and footwear are required. Street clothes and dress shoes are not permitted in fitness areas, and management enforces the dress code.
Does Blink Fitness (PureGym) offer personal training services?
Yes, personal training sessions are available. You must be a member to participate, and you can find more information about sessions and prices on their website.
Can I pay my Blink Fitness membership fees with cash?
No, Blink Fitness no longer accepts cash payments. Payment is accepted via credit or debit cards including American Express, Discover, Mastercard, and Visa.
Are there any nearby places I can visit before or after my workout at Blink Fitness in Murray Hill?
Yes, nearby you can visit Qdoba Mexican Eats for a quick meal or Java Detour for coffee. Both provide convenient options close to the gym.
Which nearby businesses offer services complementary to a healthy lifestyle near Blink Fitness?
East-West Family Acupuncture is nearby for wellness support, and several licensed clinical psychologists like Mahtab Moaveni, Psy.D. and Jessica Linick, Ph.D. offer mental health services in the vicinity.
Are there nearby professional services that members of Blink Fitness might find useful?
Yes, there are various nearby firms such as Bond, Schoeneck & King PLLC for legal services, WebFX for marketing, and MBAF for accounting. These can be convenient for gym members located in the business district.
Does Blink Fitness (PureGym) offer any online or virtual workout options?
Yes, Blink Fitness provides online workouts, personal training, and a fitness app to support your fitness journey from home or on the go.