Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Rockefeller Center
1258 Avenue of the Americas, New York City, NY
10020, United States
Hours
Reviews
4.6
472 reviews
5 stars
407
4 stars
18
3 stars6
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.
Efficiency
Customers appreciated the quick and efficient service, often noting minimal wait times and seamless processes during their visits.
Product Quality
The quality of the eyewear and the range of options available were frequently commended, with many customers expressing satisfaction with their purchases.
Professionalism
The professionalism of the staff, including optometrists and sales associates, was frequently mentioned, contributing to a positive overall experience.
Store Environment
The store was described as clean, well-organized, and welcoming, enhancing the shopping experience for customers.
- CBCamille BibbNov 13, 20255.0Beatrice was AMAZING! I came in because my daughter bent my frame. Unfortunately the frames broke while Beatrice tried to readjust and I found out my frames were discontinued. Instead of simply saying I needed to buy a new glasses, she searched the store for another frame that my lenses could fit into and compensated me frames for of the inconvenience. She was so kind and understanding. I truly felt seen and heard. I will definitely return!!
- SSSaraNov 9, 20255.0I had a very good experience during my visit. The Dr.Mekawy was kind and thorough she examined my burning eye, explained there was a small scratch, treated it carefully, gave temporary drops, and prescribed appropriate medicine. I appreciate her attention and care. One small issue: the person at checkout provided incorrect information and seemed unsure about the process. Please ensure staff are briefed so patients receive accurate information. Overall, I’m satisfied and thankful for the treatment.
- YLYoung LeeNov 7, 20255.0If I could give them more stars, I would. I have Warby glasses, but had an issue with them. I had been to other Warby stores, which were not able to help. I walked in here, and after a short discussion, they not only helped problem solve with me, but came up with an amazing solution. They were very nuanced in what would work and what wouldn't and spent the time helping to not only figure it out, but solve my longstanding glasses issue! Thank you Beatrice, Sam and Anna. I'm so grateful for your help, and will only return to the Rockefeller Center store for my future glasses purchases!
- CHColleen HNov 2, 20255.0Dr Daphne Ambrose is the best optometrist I have ever met in my life. I recently developed new floaters in my eye and I was able to see her on Sunday while my ophthalmologist wasn’t available. She was a very competent, thorough and empathetic Dr. She also put me at ease with her calm demeanor. I felt very assured with her diagnosis after that appointment and I highly recommend her to anyone who wants their eyes get checked!!!
- LGLuis GOct 29, 20255.0I had an amazing experience thanks to the incredible team at Rockefeller. Beatrice and Dhiloren went above and beyond to help me get a replacement pair. They were patient, understanding, and genuinely cared about finding a solution instead of just saying no. I really appreciate how they handled everything with kindness and professionalism. I’ll definitely be coming back and recommending this location!
Frequently Asked Questions About Warby Parker Rockefeller Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What is the address and neighborhood of Warby Parker Rockefeller Center?
Warby Parker Rockefeller Center is located at 1258 Avenue of the Americas, Midtown neighborhood, New York City, NY 10020.
What are the store hours for Warby Parker Rockefeller Center?
The store is open daily from 10:00 AM to 7:00 PM.
Do I need to bring anything with me when visiting for prescription glasses or contacts?
You don’t need anything but your eyes to browse and try on frames. For prescription purchases, it’s helpful to bring a digital or physical copy of your current prescription and your FSA or HSA card if you plan to use it.
Does Warby Parker Rockefeller Center accept vision insurance?
Yes, the store is in-network with several major insurance carriers and also facilitates the use of out-of-network benefits, though coverage may vary by location or plan.
Can I get my frames measured and adjusted at this location?
Yes, optical measurements and frame adjustments are offered. All Warby Parker frames come with complimentary adjustments for life at any location.
What is the return and exchange policy at Warby Parker Rockefeller Center?
Warby Parker offers a 30-day hassle-free return or exchange policy for eyewear, accessories, and unopened contact lenses purchased online or in store.
Does this location offer DMV Vision Tests?
Yes, all New York stores offer a 15-minute DMV Vision Test with licensed opticians for $25, no appointment needed.
How can nearby places like % Arabica New York 30 Rock enhance my visit to Warby Parker Rockefeller Center?
After browsing eyewear at Warby Parker Rockefeller Center, you can enjoy a coffee or meal at % Arabica New York 30 Rock, a nearby café and coffee shop, making your visit more enjoyable and convenient.
Are there other notable nearby attractions or conveniences around Warby Parker Rockefeller Center?
Yes, nearby places include Liberty Deli for groceries and sandwiches, Van Leeuwen Ice Cream for treats, and NBC Studios Rockefeller Centre for cultural and entertainment experiences.
Which nearby transit or business centers can help me find Warby Parker Rockefeller Center?
Landmarks like Rockefeller Center itself and business offices like NBC World Headquarters - 30 Rockefeller Plaza NYC are nearby and can help you navigate to the store in Midtown Manhattan.