Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.8
237 reviews
5 stars
223
4 stars1
3 stars1
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and attentive, providing excellent service and support throughout the purchasing process.
Product Knowledge
Many customers praised the staff's knowledge about frames and eye care, which helped them make informed decisions.
Store Environment
The store is noted for being clean, spacious, and inviting, contributing to a positive shopping experience.
Mixed Experiences
While most reviews are positive, some customers reported issues with order fulfillment and communication, indicating room for improvement in these areas.
Efficient Processes
Customers appreciated the quick and efficient service during eye exams and frame selections, making the overall experience seamless.
- RMRosemary “Miri” McLeodNov 13, 20255.0Yasi fixed my glasses after the lens popped out, had them done in less than two minutes. Very sweet too! Thank you!
- SVSantiago ValdésNov 2, 20255.0Both Carlos and Felix were incredibly helpful, patient, and nice when deciding which frames to buy for my first-ever pair. I appreciated the patience, as this is a rather intimidating endeavor for new eyeglasses users. Very happy with my experience and eager to get my hands on those frames!
- KGKwan GraceOct 30, 20251.0This is the worst eyeglass store!!! The eye doctors are not experienced and not able to complete an eye exam, they were so rude during the entire process. NEVER RECOMMENDED!!!
- VVVANOct 27, 20255.0From start to finish everyone one was easy to talk too and professional. Answered all my questions and got everything don’t fast , which was great for me. Highly recommended this company and store. Thank you everyone
- RRROct 24, 20253.0TLDR: Warby Parker botched my contact lens order, but eventually made it right. It just took a lot of effort to reach someone who actually fixed it. I’m a first-time contact lens wearer and went here for a refit. The optometrist dropped my lens on the carpet, rinsed it off, and put it back in my eye, which I later learned you’re not supposed to do. They only had five sample lenses to give me, then ordered the wrong lenses twice. When I tried to fix it, I couldn’t reach the store directly, only a call center, and my emailed questions went unanswered. When I went back in person, they refunded everything to my mom’s card instead of doing the exchange I asked for, leaving me without lenses or the funds to reorder. Eventually, someone from management called and sent me a free month of lenses and promised free expedited shipping next time, which I appreciated. The stores are clean, the optometrist offices are modern, the staff are friendly, and the frames are great, but it shouldn’t take this much work on my part to get an issue resolved
Frequently Asked Questions About Warby Parker Hudson Yards
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What should I bring when visiting Warby Parker Hudson Yards?
You don’t need anything but your eyeballs to try on frames. For prescription purchases, bring a copy of your current prescription and your FSA or HSA card if applicable. You can also browse non-prescription items or book an eye exam.
Does Warby Parker Hudson Yards accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accept out-of-network benefits, though coverage varies by location and plan. Details are available on their website.
Can I get measurements and adjustments at this location?
Absolutely! Optical measurements are provided to complete your order, and an optician is available for adjustments. All Warby Parker frames come with complimentary lifetime adjustments at any location.
What is the return and exchange policy at Warby Parker Hudson Yards?
They offer a 30-day hassle-free return or exchange for all eyewear and accessories, whether purchased online or in-store. Contact lenses can be returned within 30 days if unopened in original packaging.
Are DMV Vision Tests available at this location?
Yes, all New York Warby Parker locations offer a 15-minute DMV Vision Test with a licensed optician for $25. No appointment needed. If you don’t pass, they can schedule a comprehensive eye exam.
What are the operating hours of Warby Parker Hudson Yards?
They are open daily from 10:00 AM to 7:00 PM, including weekends.
Which brands of glasses and contact lenses does Warby Parker Hudson Yards carry?
They carry Warby Parker and a variety of contact lens brands including Acuvue, Air Optix, Biofinity, Hubble, Dailies, MyDay, Clariti, and more.
How can I get to Warby Parker Hudson Yards using public transit?
You can use the MTA - 34th Street Hudson Yards Subway Station or the MTA Subway - 34th St/Hudson Yards (7) station nearby for easy access to the store.
Are there any dining options near Warby Parker Hudson Yards?
Yes, nearby dining options include Los Tacos No. 1, Locanda Verde, McDonald's, Russ & Daughters, Pret A Manger, and Tenth Rail, perfect for a meal before or after your visit.
What nearby attractions can I visit when going to Warby Parker Hudson Yards?
You might want to check out Ground Zero, City Climb, and Avant Gallery | Hudson Yards, which are close by and offer memorable experiences alongside your shopping trip.