Business Details
About
OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
New Hartford Eye Associates has been a leading provider of optometry services and vision care products in the New Hartford community since 2006, and we want to help you achieve and maintain clear vision for years to come. Our experienced eye doctors offer comprehensive vision examinations at our New Hartford optometry office and diagnose and treat a wide array of eye diseases, conditions, and problems. Schedule an appointment with us today!
Location
New Hartford Eye Associates
8374 Seneca Turnpike, New Hartford, NY
13413, United States
Hours
Reviews
4.6
308 reviews
5 stars
262
4 stars
18
3 stars4
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rudeness and unprofessional behavior from some receptionists.
Doctor Quality
Customers consistently highlighted the thoroughness and care provided by the doctors, particularly Dr. Waterman and Dr. Bono, with many expressing satisfaction with their eye exams.
Communication Issues
Several reviews mentioned difficulties with phone communication, including long wait times and unreturned calls, leading to frustration among patients.
Billing Concerns
There were multiple complaints regarding billing practices, including misunderstandings about costs and perceived lack of transparency from staff.
Overall Experience
Despite some negative feedback, many customers reported positive experiences, citing a clean environment, efficient service, and a caring approach to patient needs.
- HCHolly Chiodo5 days ago5.0So happy with my childs experience in the office. From the office staff to the doctors and EVERYONE in between! Efficient and friendly!
- ASAnthony SpiridigloizziDec 31, 20255.0Excellent
- DZDzevada ZvornicaninDec 4, 20255.0Dr Bono Sam in the New Hartford is best optometrist.
- DMDavid MelvilleOct 30, 20255.0Awesome place!! Very clean inside and the staff are extremely nice and helpful. I would definitely recommend them.
- DBdee boyerAug 30, 20253.0people where very friendly and doctor was great. But my insurance was with no copay and my reading glasses where to be covered by insurance I even had my insurance call them to tell them they are fully covered, and they still wanted to charge me after the insurance called them. I had them email my script and going to order online. very disappointed with this office.
Frequently Asked Questions About New Hartford Eye Associates
What services does New Hartford Eye Associates provide?
New Hartford Eye Associates offers comprehensive vision examinations, diagnosis and treatment of various eye diseases and conditions, and provides vision care products including contact and corrective lenses.
Where is New Hartford Eye Associates located?
The office is located at 8374 Seneca Turnpike, New Hartford, NY 13413, United States.
What are the office hours for New Hartford Eye Associates?
The office is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM, Wednesday from 7:00 AM to 1:00 PM, and closed on Saturdays and Sundays.
How can I schedule an appointment with New Hartford Eye Associates?
You can schedule an appointment online by visiting https://newhartfordeye.com/make-an-appointment/ or by calling +1 315-797-9091.
Does New Hartford Eye Associates have an online presence on social media?
Yes, they have a Facebook page available at https://www.facebook.com/156300741102434.
What types of vision care products can I find at New Hartford Eye Associates?
They supply contact lenses and corrective lenses, along with other eyewear products.
Are there any hearing health providers near New Hartford Eye Associates?
Yes, Hearing Health USA, AudioNova, and HEARUSA, which specialize in hearing aids and audiology services, are located nearby, making it convenient for customers interested in both eye and hearing care.
What restaurants are nearby New Hartford Eye Associates for dining options before or after an appointment?
Nearby dining options include Shamso Sushi New Hartford NY, Michael T’s Restaurant, Michael T’s Italian American Specialties, Pizza Hut, Papa John's Pizza, and O'Connor's, offering a variety of cuisines from sushi to Italian and American dishes.
Are there fitness or martial arts centers close to New Hartford Eye Associates?
Yes, the American Martial Arts Institute and Takenouchi Hangan Ryu Matsuno Crandall martial arts clubs are nearby, providing options for fitness and active lifestyle activities.
What other health services are located near New Hartford Eye Associates?
Ellis Chiropractic Group offering chiropractic and holistic services, CNY Eye Physicians & Surgeons specializing in ophthalmology, and Mohawk Valley Health Systems which includes surgical and maternity centers are in the vicinity for comprehensive health care needs.