Quantum Rehabilitation and Nursing

4.2
210 reviews

About

Rehabilitation Center
Quantum Rehabilitation & Nursing provides skilled Nursing Services for Neurological Rehabilitation and additional rehabilitation services for Stroke, Brain Injury, speech, and much more.

Location

Quantum Rehabilitation and Nursing
63 Oakcrest Ave, Middle Island, NY
11953, United States

Reviews

4.2
210 reviews
5 stars
147
4 stars
26
3 stars
0
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many reviews highlight the compassionate and attentive nature of the nursing and therapy staff, with specific praise for their dedication to patient well-being.

Facility Cleanliness

While some customers noted cleanliness and a welcoming environment, others reported unsanitary conditions and issues with maintenance.

Food Quality

A recurring theme is dissatisfaction with the food, often described as cold or poorly prepared, indicating a need for improvement in meal service.

Communication

Several reviews commend the facility for excellent communication with families regarding care plans, though some expressed concerns about staff responsiveness.

Mixed Experiences

Feedback varies significantly, with some praising the facility and others reporting serious issues, suggesting inconsistency in care quality.
  • MF
    Mia farmer
    Nov 13, 2025
    5.0
    time at Rehab Center was overall positive. The therapists were professional and helpful, and I saw steady progress throughout treatment. At times scheduling was a bit tight, but the team always did their best to accommodate. I’d definitely recommend them for anyone recovering from an injury.”
  • JB
    Jabeen Bokhari
    Oct 19, 2025
    5.0
    I cannot say enough wonderful things about Quantum Rehabilitation and Nursing. From the moment my mother Judith, Shah was admitted, we felt a true sense of care, professionalism, and compassion from every single staff member. The nursing team is not only highly skilled but also incredibly kind and attentive. They treat my mom with the utmost respect and always make sure she's comfortable, safe, and happy. It's clear that the staff genuinely cares about the well-being of every resident. The facility is clean, well-maintained, and has a welcoming environment. The therapy team has been phenomenal—patient, encouraging, and dedicated to helping my mom regain her strength and confidence. We've seen real progress in her health and spirit since she arrived. Communication with the staff has been excellent as well. They always keep us informed and involved in her care plan, which gives our family great peace of mind. Quantum has exceeded all our expectations. We feel incredibly grateful knowing that our mother is in such capable and loving hands. I highly recommend this facility to any family looking for outstanding rehabilitation and nursing care for their loved one. Thank you, Quantum, for everything you’ve done for our family!
  • AB
    Alice Bowman
    Oct 12, 2025
    2.0
    Night staff is either lazy, inattentive, or non-existent. My sister, who has dementia and is unable to walk without assistance got out of her bed (window side) and somehow got herself into the hallway on her buttocks without being noticed by anyone. She’s there recovering from a broken hip. Luckily, and no thanks to the staff, she didn’t break something else! Most aids assigned to the dayroom treat the patients like it’s a prison. They gaze at their phones and mostly ignore the people in the room. They do little or nothing to engage the residents in any activity or conversation. Residents are left waiting in the dayroom usually for more than an hour waiting for their meals, which are usually on the cart in the hallway, until someone finally brings the trays to them, usually consisting of cold meals! The nurses are usually friendly, efficient and timely with medications. The best thing I can say is that the PT staff namely Neo and Marissa, are dedicated, caring, efficient and excellent at their jobs. Other than that I can’t give Quantum more than a two-star rating. Not recommended!
  • JV
    Joanne Volo
    Sep 23, 2025
    5.0
    Our family would like to thank the nurses, staff and administration for the care and attention they gave our father. They went above and beyond during a difficult time for our family. We appreciate all they did for him.
  • HL
    Heather Luti
    Sep 22, 2025
    2.0
    My Dad has been a patient here for about a week so far and although most of the staff are very friendly, some of the procedures they have don't make sense. He had trouble sleeping through the night for a few days at first and then when he was able to sleep through the night, they wake him up at 5am, get him in a wheelchair and wheel him into the hallway lined up with all of the other patients. They have to then sit there in the hallway until they are all served breakfast in the hallway at around 7am. Then they have to wait for an aide to bring them back to their rooms or a common room if they're not able to be left alone. The food always arrives cold too because it takes a long time for them to set up each patient's meal trays based on their choices and then bring the food up to the floor from the kitchen. Sometimes I even see the trays of food sitting on the delivery cart for a long time before it is brought to the patients. I've asked them if they have a microwave on the floor to reheat the food quickly but they said they would have to take his food all the way back downstairs to the kitchen to reheat it. I wish I could give more stars because the people on my Dad's care team are extremely nice. It's just that the facility is understaffed and they need better procedures in place to take care of the patients better.

Frequently Asked Questions About Quantum Rehabilitation and Nursing

What types of rehabilitation services does Quantum Rehabilitation and Nursing offer?

Quantum Rehabilitation and Nursing provides skilled nursing and rehabilitation services including neurological, stroke, brain injury, spinal cord injury rehabilitation, physical and occupational therapy, speech therapy, and more.

Where is Quantum Rehabilitation and Nursing located?

Quantum Rehabilitation and Nursing is located at 63 Oakcrest Ave, Middle Island, NY 11953, USA.