Business Details
About
Urgent Care
Saratoga Hospital and Albany Medical Center joined together to meet the needs of one of the fastest-growing areas in the Capital Region by providing top-notch emergent care at one convenient location. Malta Med treats issues that would send you to an urgent care center while also providing the added comfort and security of doctors prepared to diagnose and treat more serious problems. Providers can monitor patients on-site for up to 24 hours, if necessary, potentially avoiding an admission to the hospital. Malta Med is easy to reach, right off Exit 12 of the Northway, with plenty of convenient parking.
Location
Hours
Reviews
2.9
476 reviews
5 stars
206
4 stars
19
3 stars
9
2 stars
29
1 star
213
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported long wait times, often exceeding 2 hours, with some experiencing waits of 5 hours or more.
Staff Performance
While many reviews praised the friendliness and professionalism of the staff, there were also numerous complaints about poor communication and dismissive attitudes from some staff members.
Quality of Care
Experiences with the quality of care varied significantly, with some patients receiving thorough and compassionate treatment, while others felt misdiagnosed or inadequately treated.
Cost Concerns
Several reviews highlighted concerns about high costs and unexpected medical bills, leading to dissatisfaction with the overall value of care.
Facility Management
There were complaints about the organization and management of the facility, particularly regarding the lab services and overall efficiency.
- ACangela cunningham4 days ago2.0This place has become an absolute joke. What once was a great urgent care is now completely unprofessional and incompetent. Even when it’s dead inside, you wait endlessly while nurses and doctors stand around chatting, laughing, and playing on their phones like it’s a high school study hall. Patients come in extremely sick or in severe pain, get put in a room, and are then ignored for over an hour. That is unacceptable and dangerous. If you can’t prioritize patient care, you shouldn’t be running an urgent care at all. Get it together
- FUFouzia UsmanJan 4, 20261.0I brought my baby to this ER due to ear pain and clear signs of an ear infection. After being examined, we were sent home without any antibiotics or proper treatment. As a parent, I trusted the medical judgment provided at the time. Unfortunately, my baby’s condition did not improve. When I later took her to an emergency room in New Jersey, the doctors there were surprised and concerned that no antibiotics had been prescribed, as she clearly had an ear infection that required treatment. This experience caused unnecessary pain and discomfort for my child and significant stress for our family. I am very disappointed with the lack of appropriate care and follow-through. I hope this review encourages better evaluation and treatment for young patients in the future, because babies cannot speak for themselves and rely entirely on medical professionals to advocate for them. We were seen by Erin Hulbert.... worst!!!
- DKDance Albany KatthakDec 28, 20251.0Never realized Malta med is this bad. Came here at 2 pm. Drove 35 min to bring my husband. It is 6.30 pm. Still he is waiting in the waiting room. If we knew this is exactly like any emergency room. We would.go to the ER i.stress of.driving all the way here. All my husband wanted to know if he has bronchitis or not. His pharmacy close at 6 om. And it is going ice storm. I wont recommend anyone over here
- EMElaina MDec 26, 20251.0Last march I made the choice to get checked out after being severely sick for two weeks. It took an hour to be seen by a very dismissive doctor. Took a couple tests, she was in the room for a total of probably five mins, she recommended I had my chest xrayed. Tests came back negative. Ended up putting me on doxycycline. I get the bill and after insurance I’m left with 2,000 dollar in medical debt. Don’t go here they will rob you and leave you wondering what’s wrong with your health.
- LMLynn MarcusDec 24, 20251.0DO NOT GO HERE it may be tempting to not have to wait as long as you would with an er but they are rude ignorant and label anybody in pain as a drug addict and if you need certain things done they will completely ignore you and then say nothings wrong with you they lied to me about a pregnancy test being able to come back positive after 4 weeks when it takes 5 to 6 to come back and when I asked for a blood test because I’ve been very sick with no period I got ignored and the fact that I have chronic illnesses that can kill me if I were to be pregnant
Frequently Asked Questions About Malta Med Emergent Care
Where is Malta Med Emergent Care located?
Malta Med Emergent Care is located at 6 Medical Park Dr, Malta, NY 12020, USA.
What are the operating hours of Malta Med Emergent Care?
Malta Med Emergent Care is open 24 hours a day, 7 days a week.
What types of medical issues does Malta Med Emergent Care treat?
Malta Med Emergent Care treats urgent care needs such as sprains, fractures, flu, sore throat, earache, fever, rashes, burns, urinary tract infections, wounds, vomiting, diarrhea, cough, and cold symptoms.
Does Malta Med Emergent Care offer diagnostic imaging services?
Yes, Malta Med offers diagnostic x-ray, low dose CT scans, MRI, and ultrasound services.
How can I contact Malta Med Emergent Care?
You can contact Malta Med Emergent Care by phone at +1 518-289-2024 or email at mmecoffice@saratogahospital.org.
Is there convenient parking available at Malta Med Emergent Care?
Yes, Malta Med Emergent Care has plenty of convenient parking available on site.
What nearby medical facilities could complement a visit to Malta Med Emergent Care?
Nearby medical facilities include Saratoga Medical Park at Malta, Saratoga Family Medicine, and Saratoga Hospital Medical Group Oncology, Endocrinology, and Pulmonology at Malta, which offer specialized services.
Are there wellness or spa services near Malta Med Emergent Care?
Yes, MedSpa at SFM and Saratoga Family Medicine provide spa and wellness services nearby, which could be convenient for relaxation after medical treatments.
What recreational or community facilities are close to Malta Med Emergent Care for families or visitors?
The Saratoga Regional YMCA and Malta YMCA Early Learning Center are nearby, providing gym, childcare, and community services that visitors or patients' families may find useful.
How can I find Malta Med Emergent Care if I'm traveling via highway?
Malta Med Emergent Care is easy to reach right off Exit 12 of the Northway, making it accessible for travelers by car.