Kevin Poupore, DDS

4.8
198 reviews
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About

Cosmetic DentistryDentist
Dr. Kevin Poupore is a top-ranked dentist, providing custom care solutions to serve patients in Malone and surrounding areas such as Potsdam, Massena, Chateaugay, Norwood, Norfolk, and Akwesasne. Dr. Poupore wants to see patients of all ages enjoy optimal oral health and a great-looking smile. We offer a full array of preventative and cosmetic treatment options at our state-of-the-art practice, including dental cleanings and checkups, tooth extraction procedures, root canal treatment, dental implants, crowns and bridges, veneers, and other cosmetic dentistry treatments and procedures.

Location

Kevin Poupore, DDS
560 E Main St, Malone, NY
12953, United States

Hours

Reviews

4.8
157 reviews
5 stars
144
4 stars
4
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff, including Dr. Poupore and hygienists like Danielle, are consistently described as friendly, knowledgeable, and caring, making patients feel comfortable.

Communication Issues

Several reviews highlighted problems with appointment scheduling and communication, leading to frustration among patients.

Quality of Care

While many patients praised the quality of dental care, some expressed concerns about upselling and unnecessary procedures.

Patient Experience

Overall, patients reported a welcoming atmosphere and positive experiences, although some noted anxiety and discomfort during visits.

Pricing Concerns

Multiple reviews mentioned unexpected price increases and dissatisfaction with billing practices.
  • AT
    Alex Thomas
    Nov 16, 2025
    5.0
    I had a root canal done here by Dr Lew, I will admit I was anxious at first about pain and the procedure, he was super reassuring and very talkative throughout the procedure, he also made sure I was super numb and I didnt feel any of the procedure. He also was explaining what part of it we were on which also helped my nerves, I've had dental cleanings done here also the lady dental hygienist is super nice and talkative aswell. The whole place is super relaxing I love how they play music in the rooms. Also have had work done by Dr Seon or the female dentist. She put in my permanent crown and I have had no issues with it. Also have had a filling done too. Great place definitely will be going here for along time coming !!!!
  • CD
    courtney dushane
    Sep 27, 2025
    5.0
    I am giving 5 stars due to the help I’ve received from the new owner Dr. Lew. In the past I thought I was in good hands with Dr. Poupore but after having one tooth extracted by Dr. Lew due to a botched root canal from Dr. Poupore I’m beginning to think I was naive in my belief that he was a good dentist. I am now being treated for a second failed root canal done by Dr. Poupore. After all is said and done I will be $12,000 in debt to get two implants where the root canals failed. Mind you, I already paid out of pocket for the root canals and crowns as well. 5 stars for Dr. Lew, 0 stars for Dr. Poupore.
  • MD
    Michael Duffy
    Jun 10, 2025
    1.0
    I had a very disappointing experience at this dental office. I arrived for a scheduled appointment to replace a crown, for which I had already provided all requested information, including recent X-rays. Despite this, I was kept waiting for over 20 minutes past my appointment time with no explanation or update. To make matters worse, there was a complete lack of communication between the front desk and the manager. They seemed unaware of the purpose of my visit, even though everything had been discussed when the appointment was booked. Once I was finally seen, I was told they wouldn’t proceed with the crown replacement unless I agreed to multiple new X-rays — despite having just provided recent ones. This felt like an attempt to push unnecessary procedures and inflate the bill, rather than prioritize patient care or convenience. It’s unfortunate to see a practice more focused on upselling than actually helping patients. I won’t be returning and would not recommend this office to others looking for straightforward, ethical dental care.
  • JB
    jonathan bigness
    May 29, 2025
    1.0
    I called and scheduled an appointment stressing that I have a tooth bothering me so bad I can barely eat and that is still the case, the soonest appointment was a two week wait. I just showed up for my appointment and my name was not in the system and turned me down for my dental appointment. The soonest they could reschedule me is 2-3 weeks out needless to say I will not be wasting any more off my time off from work to get turned away again.
  • SS
    suzanne serrano
    Aug 4, 2017
    5.0
    professional, friendly service. up to date equipment and practice. been very please with program so far.reminder service is great.

Frequently Asked Questions About Kevin Poupore, DDS

Where is Kevin Poupore, DDS located?

Kevin Poupore, DDS is located at 560 E Main St, Malone, NY 12953, US.

What dental services does Kevin Poupore, DDS offer?

Kevin Poupore, DDS offers a full array of preventative and cosmetic treatments including dental cleanings, checkups, tooth extractions, root canal treatments, dental implants, crowns and bridges, veneers, and other cosmetic dentistry procedures.