Community is what inspires us to be better, and at PureGym, previously known as Blink Fitness, we take on the challenges together. Feel good and join today!
Multiple reviews highlighted ongoing issues with cleanliness, particularly in the bathrooms and locker rooms, with reports of dirty conditions and lack of basic supplies like toilet paper and sanitizing wipes.
Crowding
A significant number of customers expressed frustration over the gym being excessively crowded at all times, making it difficult to access equipment and complete workouts.
Staff Assistance
Feedback indicated that front desk staff often appeared unhelpful or unfriendly, with some customers reporting poor customer service experiences.
Equipment Issues
Several reviews mentioned broken or missing equipment, including essential items like clips for machines, which contributed to a frustrating workout experience.
Membership Policies
Customers raised concerns about hidden fees and complicated cancellation policies, feeling misled about the terms of their memberships.
AW
Ana Wu Wu
5 days ago
5.0
Monica is absolutely amazing! Every time I come to the gym, she greets me with such a positive attitude and makes me feel genuinely welcomed. Her attention to detail, professionalism, and willingness to help always stand out. Whether it’s answering questions, assisting with anything I need, or simply creating a friendly environment, she goes above and beyond.
Her great customer service truly makes a difference. Thank you, Monica, for always providing exceptional attention and making my gym experience so much better!
JG
Jody Godoy
Nov 17, 2025
1.0
Pure took budget gym to a new low. Feces on the bathroom floor and trash everywhere. They leave a broom out in the bathroom, I guess they think a guest will take it upon themselves to clean? You have to download an app and let the company collect your data just to get inside. People loitering around the entrance having trouble getting in. No staff there for safety. Fewer machines than when it was Blink. Just yikes.
SL
Sonia Lopez
Nov 16, 2025
1.0
The gum have not people working at all
Bathroom are very dirty don see no one’s cleaning and no one’s to asked questions if we need to. Not the best gym at all Afther they raised my payment for more money went the gym have no one to serv you
JZ
Jillian Zhong
Nov 16, 2025
2.0
this gym was getting better last year with consistent cleaning and new equipment, however it has taken a nosedive since it became puregym
the floors, bathrooms, and locker rooms are noticeably dirty. there are no carabiners on the machines and you have to bring your own. if i can order them on amazon for $1 each how much would it realistically cost for this gym to buy more 💀
they also got rid of treadmills and bikes and did not replace them + reducing the unlimited guest pass + the idiotic individual pod entry and exit during busy hours
I wouldn't recommend anyone new to join this gym
GJ
G J
Nov 4, 2025
1.0
Most of the time front desk employees are missing and not even checking people coming in without their membership. I have the membership but then I walked in without scanning the code nobody was stopping me.
Also gym needs to be cleaned. A lot of wipes are on the floor trash cans are full bathroom and lockers are dirty.
Overly crowded no matter what time you go even crack in the morning or after 11pm anytime you go you will see every machine is occupied.
Frequently Asked Questions About PureGym - Formerly Blink Fitness
Where are you located?
PureGym Jackson Heights is located off the E, F, M or R lines at the Jackson Heights station, or take the 7 train to 74th Street.
Is Blink Fitness changing their name to PureGym?
Yes! Blink Fitness is officially becoming PureGym!
PureGym is one of the world’s leading fitness brands, bringing premium equipment, flexible pricing, and a digital-first experience to members across six countries.
Will moving to PureGym impact my gym membership?
Yes, but in the best way possible. You’ll continue to get the same access to your location, but there will be amazing new improvements, like brand new equipment, self check-in access pods, and a fresh new look.
Does PureGym have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. PureGym no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does PureGym offer personal training?
Check out our app to learn about our personal training sessions we offer and their prices.
Do I need to be a member to utilize PureGym's personal training program?
Yes, you need to be a PureGym member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is PureGym Jackson Heights located?
PureGym Jackson Heights is located at 78-14 Roosevelt Avenue, Jackson Heights, NY 11372, accessible via E, F, M, or R lines at Jackson Heights station, or the 7 train to 74th Street.
Has Blink Fitness changed its name to PureGym?
Yes, Blink Fitness has officially become PureGym, offering premium equipment and a digital-first experience across multiple countries.
Will my membership be affected by the transition to PureGym?
Your membership continues to provide access to your location with improvements like new equipment, self check-in pods, and a refreshed gym look.
What are the gym's operating hours?
PureGym is open Monday from 5:00 AM to 11:59 PM; Tuesday to Thursday 24 hours; Friday 24 hours until 11:00 PM; and weekends 7:00 AM to 7:00 PM with holiday variations.
Is there a dress code at PureGym?
Yes, proper athletic attire and footwear are required in the fitness area; street clothes or dress shoes are not permitted.
What forms of payment does PureGym accept?
PureGym accepts American Express, Discover, MasterCard, and Visa; cash payments are no longer accepted.
Are personal training sessions available at PureGym?
Yes, PureGym offers personal training sessions accessible through their app; membership is required to participate.
What nearby restaurants can I visit before or after my workout at PureGym?
You can visit nearby restaurants such as Baifern (Thai cuisine), Om Wok (Asian restaurant), Riko Peruvian Cuisine, and Los Chilpotles (Mexican restaurant) for a meal around your workout.
How can public transit help me reach PureGym in Jackson Heights?
PureGym is conveniently accessible via the Jackson Heights station served by E, F, M, and R subway lines, and the 7 train stops at 74th Street nearby, making it easy to reach by public transit.
What nearby entertainment options are available near PureGym?
Nearby entertainment includes Mango's Night Club, Spot Night Club, and Uno Cafe and Billiard where you can relax or socialize after your workout.