PureGym - Formerly Blink Fitness

3.1
963 reviews
Community is what inspires us to be better, and at PureGym, previously known as Blink Fitness, we take on the challenges together. Feel good and join today!

About

Fitness CenterGym
Community is what inspires us to be better, and at PureGym, previously known as Blink Fitness, we take on the challenges together. Feel good and join today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

PureGym - Formerly Blink Fitness
78-14 Roosevelt Avenue, Jackson Heights, NY
11372, United States

Hours

Reviews

3.1
963 reviews
5 stars
334
4 stars
146
3 stars
94
2 stars
97
1 star
292

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted ongoing issues with cleanliness, particularly in the bathrooms and locker rooms, with reports of dirty conditions and lack of basic supplies like toilet paper and sanitizing wipes.

Crowding

A significant number of customers expressed frustration over the gym being excessively crowded at all times, making it difficult to access equipment and complete workouts.

Staff Assistance

Feedback indicated that front desk staff often appeared unhelpful or unfriendly, with some customers reporting poor customer service experiences.

Equipment Issues

Several reviews mentioned broken or missing equipment, including essential items like clips for machines, which contributed to a frustrating workout experience.

Membership Policies

Customers raised concerns about hidden fees and complicated cancellation policies, feeling misled about the terms of their memberships.
  • AW
    Ana Wu Wu
    5 days ago
    5.0
    Monica is absolutely amazing! Every time I come to the gym, she greets me with such a positive attitude and makes me feel genuinely welcomed. Her attention to detail, professionalism, and willingness to help always stand out. Whether it’s answering questions, assisting with anything I need, or simply creating a friendly environment, she goes above and beyond. Her great customer service truly makes a difference. Thank you, Monica, for always providing exceptional attention and making my gym experience so much better!
  • JG
    Jody Godoy
    Nov 17, 2025
    1.0
    Pure took budget gym to a new low. Feces on the bathroom floor and trash everywhere. They leave a broom out in the bathroom, I guess they think a guest will take it upon themselves to clean? You have to download an app and let the company collect your data just to get inside. People loitering around the entrance having trouble getting in. No staff there for safety. Fewer machines than when it was Blink. Just yikes.
  • SL
    Sonia Lopez
    Nov 16, 2025
    1.0
    The gum have not people working at all Bathroom are very dirty don see no one’s cleaning and no one’s to asked questions if we need to. Not the best gym at all Afther they raised my payment for more money went the gym have no one to serv you
  • JZ
    Jillian Zhong
    Nov 16, 2025
    2.0
    this gym was getting better last year with consistent cleaning and new equipment, however it has taken a nosedive since it became puregym the floors, bathrooms, and locker rooms are noticeably dirty. there are no carabiners on the machines and you have to bring your own. if i can order them on amazon for $1 each how much would it realistically cost for this gym to buy more 💀 they also got rid of treadmills and bikes and did not replace them + reducing the unlimited guest pass + the idiotic individual pod entry and exit during busy hours I wouldn't recommend anyone new to join this gym
  • GJ
    G J
    Nov 4, 2025
    1.0
    Most of the time front desk employees are missing and not even checking people coming in without their membership. I have the membership but then I walked in without scanning the code nobody was stopping me. Also gym needs to be cleaned. A lot of wipes are on the floor trash cans are full bathroom and lockers are dirty. Overly crowded no matter what time you go even crack in the morning or after 11pm anytime you go you will see every machine is occupied.

Frequently Asked Questions About PureGym - Formerly Blink Fitness

Where are you located?

PureGym Jackson Heights is located off the E, F, M or R lines at the Jackson Heights station, or take the 7 train to 74th Street.

Is Blink Fitness changing their name to PureGym?

Yes! Blink Fitness is officially becoming PureGym! PureGym is one of the world’s leading fitness brands, bringing premium equipment, flexible pricing, and a digital-first experience to members across six countries.