Business Details
About
Home Health Care Service
For over 20 years, TheKey by Home Care Assistance has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Location
TheKey by Home Care Assistance
888 Veteran's Memorial Highway, Hauppauge, NY
11788, United States
Hours
Reviews
4.5
17 reviews
5 stars
15
4 stars0
3 stars0
2 stars0
1 star
2
- DKDan KuchApr 29, 20255.0I always have a wonderful experience with the key. Whether, I am working with Anna Hetterick or Rachel Anderson-Capone, I know I am always going to get answers and service in a fast and professional manner. These two have helped many families I have referred and will offer guidance and support.
- ADAnne Dello-IaconoMar 19, 20255.0The team at TheKey is exceptional! Compassionate, professional and truly caring. They go above and beyond for their clients. Highly recommend!
- AVAngela VassalloOct 29, 20245.0Great agency. Prioritizes providing quality care to their clients and support to caregivers. Office staff are a strong compassionate team of professionals.
- GFGreg FreednerJun 6, 20235.0We have used this agency from July, 2021 to May, 2022 and then again from March, 2023 to the present. We have been very happy with the care given to both my parents. My Dad was a fall risk and they kept him safe and even did many things to help my Mom even though that was not their job. My Dad would complain that they were "always on top of him" which we were happy to hear. My Dad stopped being a fall risk so we stopped using them. We were so happy with them we hired them again! Mom became a fall risk and aggressive due to Alzheimer and Parkinson's. They have been great once again! Mom enjoys their company, she has gained 10 lbs and they take her for strolls outside. She definitely has a better quality of life with these aides. We are so grateful to Doris and Eileen for taking such good care of my mother.
Frequently Asked Questions About TheKey by Home Care Assistance
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of care services does TheKey by Home Care Assistance offer?
TheKey provides comprehensive home care services including memory care, Parkinson's, skilled nursing, stroke recovery, hospital recovery, cancer care, dementia care, respite care, and 24/7 caregiver support.
How do I find the best caregiver for my loved one through TheKey?
TheKey matches you with experienced, reliable caregivers who have the necessary training and skills, and who are a good fit in personality and interests for your loved one.
Does TheKey accept long-term care insurance for home care?
TheKey is an approved provider with most major Long-Term Care insurance carriers and offers free services to assist with navigating claims and benefits.
Is it better to hire a home care agency like TheKey instead of a private caregiver?
Using a home care agency like TheKey ensures safety, security, reliability, insurance coverage, caregiver management, and backup caregivers, unlike hiring a private caregiver.
How is TheKey protecting clients from COVID-19?
They follow CDC-informed safety protocols, provide PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
What are TheKey by Home Care Assistance's hours of operation?
TheKey operates 24/7, seven days a week, providing continuous home care support.
Where is TheKey by Home Care Assistance located?
They are located at 888 Veteran's Memorial Highway, Suite 320, Hauppauge, NY 11788, USA.
What nearby places can I visit before or after my appointment at TheKey?
You can visit local spots like Frankie's Cookies bakery and cafe or Teal Kitchen & Cafe, both offering pleasant dining options near TheKey’s location.
Are there other healthcare or supportive service providers near TheKey by Home Care Assistance?
Nearby healthcare-related providers include TheKey Suffolk County home health care and Kindred at Home Long Island home health care services, offering additional options in the area.
What local financial or legal services are close to TheKey by Home Care Assistance?
Local financial services like Jeffrey Scollo - NMLS 13878 and legal services such as Law Offices of Thomas K Campagna P C are conveniently located nearby for any related needs.