Glen Cove Center For Nursing And Rehabilitation

4.1
187 reviews

About

Rehabilitation Center
Glen Cove Center for Nursing & Rehabilitation is Long Islands most successful provider of post-surgical rehabilitation and reconditioning. Our facility is widely recognized by physicians & hospitals.

Location

Glen Cove Center For Nursing And Rehabilitation
6 Medical Plz, Glen Cove, NY
11542, United States

Reviews

4.1
187 reviews
5 stars
131
4 stars
13
3 stars
2
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews praised the staff for their kindness, attentiveness, and dedication to patient care, with specific mentions of individual staff members who made a positive impact.

Cleanliness Issues

Several customers reported concerns about cleanliness, including unpleasant odors and dirty facilities, indicating a need for improvement in sanitation.

Mixed Experiences

While many patients had positive experiences with rehabilitation and therapy, there were also significant complaints regarding neglect, understaffing, and poor communication from some staff members.

Food Quality

Feedback on food quality was mixed, with some praising it while others reported issues with meal availability and quality.

Communication Problems

Multiple reviews highlighted issues with communication between staff and families, particularly regarding discharge processes and patient care updates.
  • KS
    Keri S
    3 days ago
    5.0
    Kind staff and welcoming environment
  • CL
    Cindy Lauria
    Dec 31, 2025
    1.0
    • Amazing experience March 2024 after double fracture c4 neck spine. Employees were so amazing I gifted over 20 ppl to shoe appreciation. • Oct 23- Nov 27th 2025: AMAZING: RN: Rose, PT: Marie & Majority of the staff there. Also gifted 15ppl for they were amazing. • Long Island Jewish Medical Center from Oct 14-Oct 23rd.Diagnoses: (Functional Neurologic Disorder and also dysphasia). Severe muscle spasms, numbness, mobility on right of body. 2wks after Nov 17 2025 health declined. Called Glen Cove Rehabilitation Center part of Emerge. Explained good and bad experience with Emerge then I was rejected. ———————————————————————- UNFORTUNATELY Oct 23- Nov 17 2025 staff assigned PCA: Maguy, Carol, Sara. 85% I did myself in a wheelchair. Made bed, transferred myself bed to wheelchair, wash up, dress and undressed wheelchair bound. CONSTANT EXTREME PAIN & EXHAUSTED I couldn’t perform in OT & PT who told nurse mgr but their behavior just got worse. • PCA(CARMEN): NEGLECT, VERBAL ABUSE & THREATENED PHYSICAL HARM. —NEVER assigned to me but went out of her way to harass me. Good friends with CAROL. So CAROL after assigned to me was they BOTH continuously harassed me. •PCA(CAROL): Assisgned to me once. NEGLECTFUL, VERY LAZY, VERBALLY ABUSIVE AND THREATS PHYSICAL HARM. • NIGHT NURSE MGR(CYNTHIA): ALWAYS. calling me Sir: After having raptured brain aneurysm now PERMANENTLY bald & PERMANENTLY blind in left eye. CYNTHIA March 2024 continuously called me Sir. I’M FEMALE FROM BIRTH. • PCA(MAGUY): NEGLECT, LAZY, COMPLAINING ABOUT WORK, SAID SHE COULD NOT HELP ME FOR HER BACK WAS HURTING. PHYSICAL DANGER for dismantled my wheelchair, left me in wheelchair being physically unstable. Numerous paging. No response for few hours then staff complained. • PCA(SARA): NEGLECT, LAZINESS. PHYSICAL DANGER for dismantled my wheelchair, left me in wheelchair being physically unstable. Numerous paging. No response for few hours then staff complained. Was left in pee on bed. Maguy, Sara & Cynthia came but left out. Numerous paging. Over 8hrs later. Staff came but complained. I have proof of phone log. I emailed mgnt Friday Nov 9 2025 at 3:23am. That next Monday around 9am social worker continuously lied my insurance denied 7 days extra. She says don’t bother calling for that’s the final say. I CALLED insurance agent on speaker NUMEROUS TIMES agent said approved and gave the approval number. They wanted me gone after I complained. — A VERY DETAILED EMAIL WAS SENT TO MGMT———— ABUSE WAS WORSE. MAGUY, SARA, CAROL & CARMEN. Aristotle that gives medicine assisted me in the toilet. MOST EMBARRASSING THING EVER for their refusal. NEXT day assigned to men. I said ABSOLUTELY NOT. I had reported Carmen to Melissa when I was in massive muscle spasms in both hands and legs. I asked Yasmin if I could ask someone to take me to my room so she would at least know where her staff is. The was a lady behind me. I politely said (could you help me). She kept quiet. I asked a few more times. Then I rocked myself back and forth so she could see me. I says I need your help my muscles are spasms it’s extremely painful and hard are frozen. Carmen finally came to me. I thought she will now help me. She says use your hands and push the railing. I told her I can’t muscle spasms. She says it’s exercise and walks away. I’m in shock here. I took a few seconds to breathe. Rock towards her and said I asked Yasmin and she said it was okay for you to take me to my room. She loudly says. I said I would help you if you rolled over to. I’m like what part do you not understand. I’m in pain here. I dine I told do not talk me. I don’t want to hear another word. CARMEN then tells me you are dismissed. I said excuse. She said it again a cooks more times and said my name is CARMEN and you have been dismissed. I told her you should be dismissed for your talking to like this. How worse do you guys treat patients that can’t speak up for themselves. —-CARMEN, CAROL, MAGUY & SARA never got in trouble. Resident are ALL AMAZING, KIND HEARTED AND LOVELY PEOPLE.
  • ST
    Sandra T
    Dec 23, 2025
    5.0
    I would come here agin and again. I was cared for amazingly and the staff is very friendly and very attentive. I can’t say enough good things. The food is excellent. Thank you for being there for me.
  • MM
    Maria Monaco
    Dec 14, 2025
    4.0
    My mother was admitted to Glen Cove Center following a severe hip fracture. We were initially referred to the center for the physical therapist, Romeo Racos. At 90 years old, the prognosis for my mother walking again was uncertain, but thanks to Romeo, my mother is walking with a walker and assistance. We are grateful for his skill, patience, and commitment to his patients. My mother was at the center for 100 days, and in that time, it truly became our second home. We had the pleasure of working with many incredible individuals . A special thank you to the following staff members: • Rehab/CNAs: Marie, Rose, Cami, Jasmine, Tylick, Darren, and Edison (CNA). • Nurses: Barvin, Grace, Melissa, Karine, and Jade. • Administration/Support: Ennis , Alan and Josephine were also very helpful in getting things done and ensuring a smooth experience. Needs improvement with CNA/patient ratio! We highly recommend this center for physical therapy, especially Romeo Racos to anyone needing physical therapy!!
  • RA
    Richard Armorer
    Dec 11, 2025
    5.0
    Friendly staff, clean well kept establishment. Very attentive to my mother’s needs .

Frequently Asked Questions About Glen Cove Center For Nursing And Rehabilitation

What type of rehabilitation services does Glen Cove Center for Nursing and Rehabilitation offer?

They provide COVID-19 Rehabilitation, Cardiopulmonary Rehab, Amputee Rehab, Tracheotomy Rehab, and Post Hospital Rehabilitation services.

Where is Glen Cove Center for Nursing and Rehabilitation located?

It is located at 6 Medical Plz, Glen Cove, NY 11542, United States.