Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Roosevelt Field
630 Old Country Rd., Garden City, NY
11530, United States
Hours
Reviews
4.6
217 reviews
5 stars
192
4 stars
7
3 stars0
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and attentiveness during the purchasing process.
Product Quality
While some customers appreciated the stylish and affordable eyewear, others reported issues with the quality of lenses and prescriptions, leading to dissatisfaction.
Store Experience
The store environment was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and service delays, leading to frustration among customers.
Pricing Transparency
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt misled about costs and additional charges.
- CYChris YohannanNov 14, 20255.0I had an amazing experience at Warby Parker thanks to Christian and his team. Christian is an outstanding manager — incredibly knowledgeable, patient, and genuinely focused on making sure you find the perfect pair of glasses. He took the time to understand what I was looking for and gave great recommendations.
- NCNatalia de CubaNov 10, 20255.0I wanted to replace my existing frames, that got damaged, but keep the lenses. The staff found the frames and popped the lenses in quick as anything. Very nice and friendly! And I lobe this new version of my all time favorite frames (Lorena) that people half my age stop me and compliment me on!
- DDDoneshaNov 8, 20255.0The staff here is extremely patient and knowledgeable. I’ve never worn prescription glasses before and had a good experience picking out a pair. Many style and color options. The woman who helped me was great! She’s only there on weekends and is a teacher full time. She was so knowledgeable and helped me find my perfect pair of glasses. They also sell sunglasses! And you can put prescription in them or pop the lenses out to place standard prescription lenses in!
- KHKerri HuberNov 8, 20255.0Mel is fantastic in every way. Patient, kind, knowledgeable. I've worked with her a few times at this location. Everyone else is helpful and I've had a positive experience each time. Only downside are the hours weekdays.
- MCMaureen CoriOct 27, 20255.0This was a great day. Mel assisted me with my prescription concerns as well as helping me pick out glasses. She was so good at what she does, I purchased 4 pairs. Everyone working was amazing and helpful. I truly felt the team was trained to be customer focused. Great job! I have been wearing your eyewear since you started in downtown Manhattan in a little loft. It is amazing how you have grown.
Frequently Asked Questions About Warby Parker Roosevelt Field
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer DMV Vision Tests?
Yep, at all of our New York locations! Come in for a 15\-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
What should I bring when visiting Warby Parker Roosevelt Field?
You just need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring a copy of your current prescription. Bring your FSA or HSA card if you'd like to use it for payment. No prescription? You can still browse or book an eye exam.
Does Warby Parker Roosevelt Field accept vision insurance?
Yes, they accept several major insurance carriers and facilitate using out-of-network benefits. Coverage varies by location and plan.
Do they provide measurements and adjustments for eyewear?
Yes, they take optical measurements and offer complimentary adjustments for life at any location.
What is the return and exchange policy at Warby Parker Roosevelt Field?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories, and accept contact lens returns within 30 days if unopened.
Are DMV Vision Tests available at Warby Parker Roosevelt Field?
Yes, 15-minute DMV Vision Tests are available at all New York locations for $25 with no appointment needed. If you don’t pass, they can schedule a comprehensive eye exam.
What are the operating hours of Warby Parker Roosevelt Field?
Open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of eyewear products does Warby Parker Roosevelt Field offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, frames in various materials and styles, and blue light glasses among others.
How can nearby stores like Anastasia Beverly Hills Brow Studio and Bath & Body Works enhance my visit to Warby Parker Roosevelt Field?
You can combine your eyewear shopping with beauty services like brow styling at Anastasia Beverly Hills Brow Studio or find beauty products at Bath & Body Works, making your trip to Roosevelt Field Mall more convenient and enjoyable.
Are there dining options near Warby Parker Roosevelt Field?
Yes, nearby eateries like Bleecker Street Pizza, Charleys Cheesesteaks, and Grand Lux Cafe provide great places to eat before or after your visit.
What nearby retail stores around Warby Parker Roosevelt Field can complement my shopping experience?
You can explore nearby stores such as GUESS for clothing, Kids Foot Locker for shoes, and Blue Nile for jewelry, making it easy to shop for a variety of needs in one visit.