Many reviews highlight the staff's friendliness, professionalism, and dedication to patient care, although some mention inconsistency in service quality.
Cleanliness
The facility is generally reported as clean and well-maintained, though some reviews mention unpleasant odors and outdated conditions.
Quality of Care
While some patients and families report positive experiences with rehabilitation and care, there are significant concerns about neglect and inadequate medical attention in certain cases.
Communication Issues
Several reviews indicate problems with communication from staff, particularly regarding patient care and discharge processes.
Overall Experience
The facility receives mixed reviews, with some praising the care and environment while others express serious concerns about the quality of care and staff attitudes.
VM
Victoria Mauro
3 days ago
5.0
The staff is very friendly. I love that they just opened a bakery. They treat each patient with the utmost care and compassion.
KS
Keri S
3 days ago
5.0
Just opened a bakery in house. Such a lovely touch!
DD
Desrea
4 days ago
5.0
Long Island Care Center is great. I love the 6th floor! The effort and energy from staff make you feel like you’re home. Winnie is awesome. Rosemarie and Benji are amazing CNAs. Thank you LICC.
JD
Joan dill5
Dec 21, 2025
5.0
My very first time visiting this facility.
Environment is clean and welcoming The 2 young men that works in the cafeteria are so professional, pleasant and respectful.
AC
adrienne campbell
Dec 18, 2025
5.0
The staff was very accommodating on my visit today. All my needs were met. I brought my patient relative an item and they were happy to securely log it and make sure that he was able to listen to music. Thank you for all that you do.