Sterling Optical - Farmington

Reviews

• KH

  Katie Hahnel

  Sep 27, 2025
  1.0
  It has been 5 months since my original exam. I have lost track of how many times they have made me come back in. I still do not have a glasses or contacts prescription. The first exams were done virtually, and incorrectly. It wasn't until I had an exam with the owner that he realized the virtual doctors had the wrong prescription for me. No wonder none of the trial contacts worked. Now that I have an updated prescription, they have been incredibly slow to get me new trials and ordered the wrong brands. They have now stopped returning my calls or answering my emails. They will not provide me my new prescription, so I can't order new glasses or contacts. I have wasted my insurance benefits on their services and I now have to pay out of pocket to get another exam elsewhere. My husband also had a bad experience, where they had the wrong prescription for him as well.
• AC

  Amber Clancy

  Mar 4, 2024
  5.0
  For and older woman needing glasses for the first time and very confused about the process they were so attentive and caring. I was made comfortable during my exam and he even took time to help me pick out my first pair of glasses which took a while. I am very happy I went with this place! Great experience!
• MR

  Matthew Rose

  Jul 21, 2022
  5.0
  Great place and great owners!!
• JB

  jean Banfield

  Jul 2, 2022
  5.0
  Great staff!! Friendly, helpful, knowledgeable.
• JF

  Jennifer Frary

  Aug 17, 2021
  5.0
  This location is staffed by wonderful people. I am always treated with respect and kindness. I also have fun with them! They take as much time as you need to try on frames etc. the exam process is easy too.

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