It has been 5 months since my original exam. I have lost track of how many times they have made me come back in. I still do not have a glasses or contacts prescription. The first exams were done virtually, and incorrectly. It wasn't until I had an exam with the owner that he realized the virtual doctors had the wrong prescription for me. No wonder none of the trial contacts worked. Now that I have an updated prescription, they have been incredibly slow to get me new trials and ordered the wrong brands. They have now stopped returning my calls or answering my emails. They will not provide me my new prescription, so I can't order new glasses or contacts. I have wasted my insurance benefits on their services and I now have to pay out of pocket to get another exam elsewhere. My husband also had a bad experience, where they had the wrong prescription for him as well.
AC
Amber Clancy
Mar 4, 2024
5.0
For and older woman needing glasses for the first time and very confused about the process they were so attentive and caring. I was made comfortable during my exam and he even took time to help me pick out my first pair of glasses which took a while. I am very happy I went with this place! Great experience!
MR
Matthew Rose
Jul 21, 2022
5.0
Great place and great owners!!
JB
jean Banfield
Jul 2, 2022
5.0
Great staff!! Friendly, helpful, knowledgeable.
JF
Jennifer Frary
Aug 17, 2021
5.0
This location is staffed by wonderful people. I am always treated with respect and kindness. I also have fun with them! They take as much time as you need to try on frames etc. the exam process is easy too.
Frequently Asked Questions About Sterling Optical - Farmington
What are the regular business hours of Sterling Optical - Farmington?
Sterling Optical - Farmington is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sunday.
Is Sterling Optical - Farmington open on Wednesdays?
On Wednesdays, Sterling Optical - Farmington is closed to the general public but is available by appointment only.
Where is Sterling Optical - Farmington located?
Sterling Optical - Farmington is located at 6081 Route 96 South, Suite 8, AutoZone Plaza, Farmington, NY 14425, USA.
What services does Sterling Optical - Farmington offer?
Sterling Optical - Farmington offers services such as eye care, corrective lenses, optometry, optician services, protective eyewear, eyeglass repair, and ophthalmology.
How can I contact Sterling Optical - Farmington?
You can contact Sterling Optical - Farmington by phone at +1 585-924-2550 or by fax at +1 585-924-4399.
Does Sterling Optical - Farmington have an online presence?
Yes, Sterling Optical - Farmington has a website at http://www.sterlingoptical.com/farmington-cvs-plaza/ and social media profiles on Facebook, Instagram (@sterlingopticalusa), and Twitter (@SterlingOptical).
Are there any dining options near Sterling Optical - Farmington?
Yes, nearby dining options include JJ's New York Pizzeria, Urbano Burrito, New King's Wok Chinese Restaurant, Subway, McDonald's, Burger King, Pizza Hut, and Dunkin'. These provide a variety of cuisines for customers before or after their visit.
What nearby stores and services can I find around Sterling Optical - Farmington?
Nearby stores and services include AutoZone for automotive needs, Bombace Wine & Spirits for beverages, CVS Pharmacy and CVS Beauty for pharmaceuticals and shopping, Prestoe Cleaners for dry cleaning, and Blue Rhino Propane Exchange.
Are there convenient transportation or delivery services close to Sterling Optical - Farmington?
Yes, nearby transportation and delivery services include UPS Access Point location for shipping and courier services, and LibertyX Bitcoin ATM for financial transactions.
Is there a convenient place to stay nearby Sterling Optical - Farmington for visitors?
Yes, Americas Best Value Inn Farmington is a nearby hotel that can accommodate visitors needing lodging close to Sterling Optical - Farmington.