Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
4.8
172 reviews
5 stars
156
4 stars
9
3 stars
4
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the staff for their professionalism, thoroughness, and knowledge in handling hearing issues.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, making patients feel comfortable and valued during their visits.
Patient Care
The audiologists were noted for their patience and attentiveness, especially with elderly patients, ensuring they understood their options and treatment.
Communication
Open communication regarding hearing evaluations and treatment options was frequently mentioned, with staff taking the time to explain processes clearly.
Mixed Experiences
While most feedback was positive, some customers reported issues with service consistency and sales pressure during appointments.
- CVCarol Ann ValentinoDec 23, 20255.0Professional, Explained hearing loss & differences in hearing aids. Aside from above, just a pleasant personality
- DBdale bengarDec 15, 20255.0Excellent exam. Professional doctor Joseph. Did not get selected for tennitus clinic. And my gift card isn't working. I'll stop back to find out why.
- PMPamela MastrobattistoDec 13, 20255.0Everyone was very patient with my 85 year old mom. They really took their time making sure that the hearing aids were the right ones for her.
- JAjoe AndrewsJul 30, 20183.0I miss Jane and Roger.
- SLstephen levineJul 20, 20185.0Great