Business Details
About
Urology
Adult and Pediatric Urology, Urogynecology, Reconstructive Urology, Prosthetic Urology and Radiation Oncology medical center serving the eight counties of WNY.
Location
Hours
Reviews
2.9
258 reviews
5 stars
100
4 stars
11
3 stars
15
2 stars
24
1 star
108
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessive wait times, often exceeding an hour, both for appointments and in the waiting room.
Staff Professionalism
While some staff members were praised for their friendliness and professionalism, others were criticized for being rude and unhelpful.
Quality of Care
Patients expressed mixed feelings about the quality of medical care, with some doctors receiving high praise while others were described as rushed and dismissive.
Scheduling Issues
Numerous reviews highlighted significant problems with scheduling appointments and follow-ups, leading to frustration among patients.
Overall Experience
The overall sentiment was negative, with many patients feeling like they were treated as numbers rather than individuals, leading to a lack of trust in the practice.
- ASAbdus SalamDec 2, 20251.0It’s the beginning of March 2025, I went to see Dr. Greco at WNY Urology as my PCP suggested. I told Dr. Greco I went to Western New York MRI for ultrasound last week 2/25. Then he checked My ultrasound report and told me you have two stones in your right kidney. Don’t worry my partner, Brian D Rambarran will take care of you. I told him l don’t have any pain. I requested him to recheck. But he told me one of stones is 15mm. You need the surgery as soon as possible. Then Rebecca assistant of Dr. Rambarran called me within two days and made the procedure date at Niagara Ambulatory Surgery Center on March 20 at 12:30. I begged to everyone for CT scans before surgery. But everyone had the same answer for me. Then it was march 20, l arrived the surgery center at 12:30 PM asked everybody please do CT scan before take me OT, l have no pain. Then Dr. Rambarran came to me. He said, you have a stone 15 mm. You need it. I told him I have two daughters, three and seven years old. Don’t worry l’ve two daughters too, doctor said. After surgery all the nurses were cursing me. Why did come here? They asked and I was silent . I went to see Dr. Rambarran for stent removal and follow up . Each time he lied with me that he removed the stone. But he forgot about the note that he left after surgery where he wrote “Examined calyx 2-3 times but no stones were seen. Hope nobody will suffer like me. I believe doctors are representatives of God. You guys save the lives. But…..
- JSJohn StellrechtNov 17, 20253.0Received a rather curt annual telephone visit from Dr.Spencer. I wasn’t notified of my original doctor’s (Gilbert) retirement by WNY Urology but randomly assigned Dr. Spencer. The short call today was to maintain contact and charge for an office visit. Urology factory for sure.
- FVFrancisco VegaNov 11, 20255.0Very Professional,always in and out with reasonable waiting time.Dr.Greko very respectfull and emphatic Dr.
- JJJennifer JacksonNov 4, 20251.0Scheduling is insane I have to have a surgery done and no one has sent a packet or paper they called when I was deathly sick admitted to another hospital to give me like 5 dates and times I was beyond out of it and can't remember and no one seems know anything
- KNKerri NowakNov 3, 20253.0The doctors are excellent. The environment is dehumanizing.
Frequently Asked Questions About WNY Urology Associates
What types of medical services does WNY Urology Associates provide?
WNY Urology Associates provides adult and pediatric urology, urogynecology, reconstructive urology, prosthetic urology, and radiation oncology services.
Where is WNY Urology Associates located?
WNY Urology Associates is located at 3085 Harlem Road, Suite 200, Cheektowaga, NY 14225, United States.
What are the office hours for WNY Urology Associates?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact WNY Urology Associates by phone?
You can reach WNY Urology Associates at +1 716-844-5000.
Does WNY Urology Associates have an online presence?
Yes, you can visit their website at https://www.wnyurology.com or find them on LinkedIn and Facebook.
Are there any surgical centers near WNY Urology Associates?
Yes, the Harlem Road Ambulatory Surgery Center and Buffalo Ambulatory Surgery Center are nearby, providing convenient options for surgical procedures.
What other medical specialists are located near WNY Urology Associates?
Nearby medical specialists include Cancer Care of Western New York (oncology) and Atwal Eye Care (optometry), which may be helpful for comprehensive patient care.
Are there convenient transportation options near WNY Urology Associates?
Yes, Green Cab Transportation nearby offers taxi services that can help patients reach the medical center easily.
Can customers visit other healthcare providers nearby when coming to WNY Urology Associates?
Yes, there are other urologists and doctors nearby, such as Main Urology Associates and Western New York Urology Associates, providing options for specialized care.
What should patients know about the location environment around WNY Urology Associates?
The practice is situated near Harlem Professional Park and several cemeteries like Mt Calvary Cemetery and Holy Sepulchre Cemetery, reflecting a mix of professional and serene surroundings.