Long Falls Dentistry

4.6
381 reviews

About

DentistOrthodonticsCosmetic DentistryTeeth Whitening ServiceDental Implants Periodontistry
Welcome to Long Falls Dentistry, Experienced Dentist in Carthage, New York, Dr. Salam along with our team of clinical and customer service staffs are committed to delivering quality dental support amidst a relaxing ambiance In Carthage, Watertown, and Fort Drum area of NY. We provide exceptional care to our patients. Dr. Salam at Long Falls Dentistry provides unique and exceptional patient care in all categories of dentistry including Cosmetic Dentistry, Dental Implants, Emergency Dental Care, Pediatric Dentistry, Sedation Dentistry, Veneers, Dental crown, Dental Bridges, Dentures, partial dentures, Gum Disease Treatments, Tooth Extraction, Root Canal Therapy, TMJ & TMD Treatment and many more.

Details

  • Requires appointmentAvailable

Location

Long Falls Dentistry
40 Franklin Street, Carthage, NY
13619, United States

Hours

Reviews

4.6
381 reviews
5 stars
340
4 stars
8
3 stars
1
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the friendly and accommodating staff, while others report rudeness and poor communication.

Professionalism

Several reviews highlight issues with the professionalism of the dentist, including rude behavior and lack of proper care during procedures.

Appointment Scheduling

Many customers expressed frustration with appointment scheduling, citing frequent cancellations, rescheduling, and miscommunication regarding appointments.

Quality of Care

While some patients reported positive experiences with dental procedures and outcomes, others experienced complications and dissatisfaction with the quality of work.

Anxiety Management

Several reviews mention the staff's efforts to accommodate anxious patients, providing a comfortable environment and reassurance during procedures.
  • AK
    Abby Kraeger
    4 days ago
    1.0
    Absolutely terrible. I called right after having a root canal done at the endodontist office, in early November and told them I would need to get in within 6 weeks. They said it was possible as long as the endo sent scans and whatever else they needed over. I called the endo the next day and let them know. A few days later they sent everything they needed. Called long falls again, and they claim they didn’t receive anything. Called endo, they said they sent it. So they resent it. This went on for a month. Endo also contacted them to confirm if they’ve received it when sent. I called days later to try setting up appt for my crown, and they claimed again they didn’t receive anything. each time I’ve tried contacting them they were very rude.
  • JC
    Julian Charlebois
    Oct 9, 2025
    5.0
    Nice and talkative on the phone understanding and communication is clear. Thank you.
  • TB
    Tammy Bell
    Sep 12, 2025
    1.0
    They could care less about their patients. Not one of my appointments lasted more than 10 mins. Them and their lab messed up my dentures not once but twice, then say it’s my fault took my dentures said they would reimburse my insurance and told me to find another dentist. Would not recommend to anyone.
  • JB
    Julissa Boyd
    Mar 24, 2023
    1.0
    I don't normally write reviews but I read them and after my experience with this practice I felt it was necessary to voice my concerns to prevent others from going through what I went through. Would not recommend this office to my worst enemy. Pompous dentist, rude staff, condescending conversations amongst team members, poor communication and so much more. I was overcharged for a procedure that the so called dentist did and now I can't get anyone in the office to return my phone calls. Do yourself a favor and choose any other practice. You will be glad you did. Mark my words. Stay away, buyer beware.
  • ME
    Mandy Evans
    May 20, 2022
    5.0
    My daughter said it was the best visit to the dentist she’s ever had. Thank you.

Frequently Asked Questions About Long Falls Dentistry

What are the business hours of Long Falls Dentistry?

Long Falls Dentistry is open Monday to Friday from 7:00 AM to 3:00 PM and is closed on Saturdays and Sundays.

Where is Long Falls Dentistry located?

Long Falls Dentistry is located at 40 Franklin Street, St #3, Carthage, NY 13619, USA.