Business Details
About
Eye Care CenterOpticianOptometryLaser Vision SurgeryOphthalmologyContact Lenses SupplierPlastic Surgery
Need to have an eye exam or your glasses fixed? Having a medical problem with your eyes? The Eye Care Center can take care of all of your eye needs. It is the belief of our team that good vision enhances your life. Special attention is taken with every patient to ensure they receive the highest quality, professional, compassionate care.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
The Eye Care Center - Canandaigua
325 West Street, Canandaigua, NY
14424, United States
Hours
Reviews
4.4
139 reviews
5 stars
111
4 stars
3
3 stars
3
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Patients consistently praised the professionalism, expertise, and caring nature of the doctors and staff, particularly highlighting Dr. Rothstein and Dr. Hindman for their surgical skills and patient interactions.
Staff Efficiency
Many reviews noted the efficiency and organization of the staff, with minimal wait times and smooth appointment processes being frequently mentioned.
Customer Service
While most feedback was positive regarding staff friendliness and helpfulness, there were some complaints about poor experiences in the optical department and issues with appointment scheduling.
Surgical Outcomes
Numerous patients reported excellent results from various surgical procedures, including cataract and eyelid surgeries, expressing high satisfaction with their improved vision.
Insurance Issues
Several customers experienced frustrations related to insurance acceptance and communication, leading to dissatisfaction with the appointment scheduling process.
- TOTim OBrienDec 23, 20255.0Dr. Rothstein performed surgery on my eyelids. I have to say that the precision and attention to detail was spot on. I’m considered a craftsman in my trade and details are very important. I don’t think that Dr. Rothstein missed anything and I’m grateful for her expertise, Precision and talent thank you very much Dr. Rothstein. I’m also compelled to comment on her team. Everybody I spoke to was courteous even checking out. I really enjoyed my interactions with Suzette who is rather delightful. But from original appointment through surgery and recovery, I had nothing but confidence in the complete process.
- EEEmilyDec 18, 20251.0Long story short: they don’t accept vision insurance, but they don’t tell you this until your appointment ends. They will write down your vision insurance number, and they will book you an appointment for contacts, but they won’t tell you that it’s not a contacts appointment until the last 5 minutes of your 80 min. appointment. Now I’m out $140 that I didn’t budget for a week before Christmas, I spent 80 min. in their office and I still don’t have a prescription for contacts. I regret choosing the Eye Care Center. I feel totally deceived and will not be coming back.
- IVIrene VanDelinderOct 14, 20255.0Optician Michelle B is fantastic.
- DRDebby RosenfeldSep 24, 20255.0I had eye lift surgery in May with Dr. Rothstein. Everything went very smoothly and I got a beautiful result. Dr. Rothstein was wonderful. I was nervous during the recovery, that it might not look even, but the incisions healed symetrically. Most importantly, when I needed some extra follow up her team got me in right away. Everyone I've worked with at the office is kind and professional. Also, the office is very well run and efficient. I have much better peripheral vision now as well. I'm very grateful to Dr. Rothstein and her team. Especially Cory, her scheduler, who answered all of my questions and calls.
- KBKristen BellinApr 5, 20255.0From check-in to check-out, this is a 5-star experience. The staff and technicians are efficient, courteous, and obviously highly skilled and well trained. Dr. Piper & her assistants have repeatedly administered eye injections for wet macular degeneration to my husband. The process and results have been amazing. Never a wasted minute or motion, yet we were never made to feel rushed or anything less than valued and important. Kudos to one of the nation's best run medical facilities!!
Frequently Asked Questions About The Eye Care Center - Canandaigua
What services does The Eye Care Center - Canandaigua offer?
The Eye Care Center - Canandaigua offers comprehensive eye care services including eye exams, cataract and cornea surgery, glaucoma treatment, LASIK, eyelid and retina surgery, as well as cosmetic procedures like Botox and dermal fillers.
Where is The Eye Care Center - Canandaigua located?
It is located at 325 West Street, Canandaigua, NY 14424, USA.
What are the operating hours of The Eye Care Center - Canandaigua?
The center is open Monday to Wednesday and Friday from 8:00 AM to 5:30 PM, and Thursday from 9:00 AM to 8:00 PM. It is closed on Saturdays and Sundays.
How can I schedule an eye exam at The Eye Care Center - Canandaigua?
You can schedule your eye exam by visiting their contact page at https://www.theeyecarecenter.com/contact or contacting them via phone at +1 585-394-2020.
What payment options are accepted at The Eye Care Center - Canandaigua?
The center accepts American Express, Check, Discover, MasterCard, and Visa.
Is The Eye Care Center - Canandaigua accessible for people with disabilities?
Yes, it has wheelchair accessible entrance, parking, and restrooms.
Does The Eye Care Center - Canandaigua provide parking facilities?
Yes, the center offers free onsite parking with wheelchair accessibility.
Are there nearby medical providers I might visit related to eye care?
Nearby is Dr. Anna Rothstein, an eye care clinic and hospital, which could be another resource for eye care in the area.
What other health services are located near The Eye Care Center - Canandaigua?
Nearby health services include Young Chiropractic for chiropractic care, Finger Lakes Hearing Center for audiology, and Canandaigua Pediatric Dental for dental needs, making it convenient for comprehensive health visits.
Are there hospitals close to The Eye Care Center - Canandaigua for additional medical care?
Yes, FF Thompson Hospital and the University of Rochester Medical Center are nearby, providing extensive hospital and specialized health services.