Albany Med EmUrgentCare

3.0
132 reviews

About

Urgent Care
A walk-in medical facility with virtual appointments available - locations in Brunswick, Colonie, Coxsackie, Glenmont, Guilderland, Latham, Niskayuna, Rotterdam and Saugerties. Open 6 days a week 9 a.m. to 8 p.m. and closed holidays.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Albany Med EmUrgentCare
730 Hoosick Rd, Brunswick, NY
12180, United States

Hours

Reviews

3.0
132 reviews
5 stars
60
4 stars
5
3 stars
5
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being kind, professional, and attentive, particularly highlighting individual staff members for their exceptional care.

Wait Times

While some reviews noted quick service, others reported long wait times, with several customers expressing frustration over delays in being seen.

Front Desk Issues

Multiple reviews mentioned unprofessional behavior and rudeness from front desk staff, impacting the overall experience negatively.

Quality of Care

There were mixed reviews regarding the quality of medical care, with some patients feeling dismissed or misdiagnosed, while others reported satisfactory treatment.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing positively to the overall experience.
  • JC
    Judy Carnavos
    Jan 6, 2026
    5.0
    The staff was excellent. Maddy and our NP, Kayla, were kind and patient...
  • CB
    Christen Bryce
    Dec 10, 2025
    5.0
    We went for a last minute visit just prior to closing and Lindsey, PA was amazing, spending extra time asking questions and was extremely thorough, helpful, and kind.
  • SS
    Sean Sheldon
    Oct 10, 2025
    5.0
    Clean and with great staff. Handled my issue in a timely manner with MUCH reduced wait time compared to an ER.
  • MR
    Molly Renteria
    Sep 27, 2025
    5.0
    Brought my 4 year old son here early afternoon on a Saturday. In and out within 30 minutes with an ear infection diagnosis and prescription immediately called into pharmacy. Very easy, professional and would highly recommend.
  • DD
    David DeWaters
    Aug 19, 2025
    1.0
    Stepdaughter went there. Call the doctor's office. Same medical cards worked at the doctor's office but the lady behind the counter, kept pushing in the wrong information. She was stung by a bee and he refused to see her. covered in hives. Refuse to see her, never go there. Especially if you're from troy, they only see brunswick, people and help brunswick, people.If you're from troy, you might as well just go to the hospital

Frequently Asked Questions About Albany Med EmUrgentCare

What are the operating hours of Albany Med EmUrgentCare in Brunswick?

Albany Med EmUrgentCare in Brunswick is open Monday through Saturday from 9 a.m. to 8 p.m. It is closed on Sundays and holidays.

Does Albany Med EmUrgentCare offer virtual appointments?

Yes, Albany Med EmUrgentCare offers both walk-in and virtual appointments at multiple locations including Brunswick.