Albany Med EmUrgentCare

3.0
130 reviews

About

Urgent Care
A walk-in medical facility with virtual appointments available - locations in Brunswick, Colonie, Coxsackie, Glenmont, Guilderland, Latham, Niskayuna, Rotterdam and Saugerties. Open 6 days a week 9 a.m. to 8 p.m. and closed holidays.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Albany Med EmUrgentCare
730 Hoosick Rd, Brunswick, NY
12180, United States

Hours

Reviews

3.0
130 reviews
5 stars
58
4 stars
5
3 stars
5
2 stars
5
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and efficient, particularly highlighting the care provided by nurses and PAs.

Wait Times

While some customers experienced long wait times, others reported quick service, indicating inconsistency in wait times depending on the day and time.

Customer Service

Feedback on front desk staff was mixed, with some reviews noting rudeness and unprofessional behavior, while others appreciated their helpfulness.

Quality of Care

Several customers expressed dissatisfaction with the quality of medical care received, citing misdiagnoses and inadequate treatment.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing positively to the overall experience.
  • SS
    Sean Sheldon
    Oct 10, 2025
    5.0
    Clean and with great staff. Handled my issue in a timely manner with MUCH reduced wait time compared to an ER.
  • MR
    Molly Renteria
    Sep 27, 2025
    5.0
    Brought my 4 year old son here early afternoon on a Saturday. In and out within 30 minutes with an ear infection diagnosis and prescription immediately called into pharmacy. Very easy, professional and would highly recommend.
  • DD
    David DeWaters
    Aug 19, 2025
    1.0
    Stepdaughter went there. Call the doctor's office. Same medical cards worked at the doctor's office but the lady behind the counter, kept pushing in the wrong information. She was stung by a bee and he refused to see her. covered in hives. Refuse to see her, never go there. Especially if you're from troy, they only see brunswick, people and help brunswick, people.If you're from troy, you might as well just go to the hospital
  • PS
    Peter & Karen St.Germain
    Jul 8, 2025
    5.0
    Front desk was very helpful and understanding and professional. The initial tech who took my daughter‘s vitals, explained everything very thoroughly and was professional as well. The clinician who my daughter saw this evening was named Kayla. She was outstanding and very thorough through her explanation and her care. She was very clear on discharge instructions and referrals. Best of all my daughter was symptom-free after treatment. Furthermore, we left there with a very clear understanding of the issue and how to move forward with continued care
  • RR
    Ricky Ravioli
    Jun 16, 2025
    5.0
    Every time I have been here the staff have been great. I have been in and out in less than an hour and felt as though my needs were met and my voice was heard. All around a great place to go if you're under the weather and can't get a doctor's appointment.

Frequently Asked Questions About Albany Med EmUrgentCare

What are the operating hours of Albany Med EmUrgentCare in Brunswick?

Albany Med EmUrgentCare in Brunswick is open Monday through Saturday from 9 a.m. to 8 p.m. It is closed on Sundays and holidays.

Does Albany Med EmUrgentCare offer virtual appointments?

Yes, Albany Med EmUrgentCare offers both walk-in and virtual appointments at multiple locations including Brunswick.