At PureGym, previously known as Blink Fitness, we believe in feeling good. No matter where you are on your fitness journey PureGym is the gym that will get you where you want to go.
Many customers expressed frustration with the transition to PureGym, citing canceled memberships and poor communication regarding account management.
Crowded Environment
Numerous reviews highlighted the gym's overcrowding, making it difficult to access equipment during peak hours.
Staff Performance
While some customers praised the friendliness of the staff, others reported rudeness and a lack of responsiveness to issues like equipment hogging.
Cleanliness and Maintenance
The gym is generally noted for being clean, but there are complaints about equipment maintenance and ventilation issues.
Music Volume
Several customers found the music to be excessively loud and distracting, impacting their workout experience.
EB
Emily Burnett
Oct 11, 2025
1.0
Hi, I’m really frustrated with how the Blink → PureGym transition was handled at Gates Ave. My membership was cut mid-month, my info deleted, and I was told to start over with a new plan. The gym was chaotic, multiple members were complaining, and staff were left handling something way above their pay grade.
It’s not fair to charge me a joining fee after this disruption. I’ll pay monthly, but I expect the joining fee waived and to be put on the $22 plan. Please fix this asap.
WL
Wladimir Lewis-Thomas
Oct 7, 2025
3.0
It is convenient because it is in the neighborhood. Basic equipments
SS
Sergey
Sep 29, 2025
1.0
They haven’t been able to set up a proper Wi-Fi for several months. It takes forever to connect, and I can’t listen to music or watch anything while working out. That’s the first problem. The second problem is that people can form groups of 4–5 and take turns using the equipment, preventing others from using it. The staff does nothing about it. They changed the gym’s name, but the problems inside the gym remain unresolved
CK
Charlie King
Sep 26, 2025
3.0
It’s a small gym, which is currently transitioning to a bigger gym. It can get really crowded. Go very early to avoid it. It has everything you need to get a good workout in.
KV
Katia Vannoy
Sep 14, 2025
2.0
Im pretty pissed about how this new acquisition happened with Pure Gym. And please Blink, spare me the response because I see them all over these reviews and they are not helpful at all.
I have been signed up for this gym for a while paying $26 a month to visit multiple locations in Brooklyn. Pure gym comes through and we have to get a new app. Ok cool no problem. But then I walk into the gym a couple weeks later and they said my membership has been canceled. And that I have to sign up again. I asked well, that’s not my fault what do I do? They said it’s because I didn’t have a Credit card on file. This info was nowhere and no one at the gym had said anything about making sure to do that so that our accounts would stay secure. Very sneaky of them because now I am forced to sign up for a new membership which is now $30 and that’s not including taxes and fees, a $20 sign up fee as well AND with that same membership I had before, I now can’t get guest access.
I see you Blink. And what am I going to do? I’m going to sign back up because I have no choice and this is the world we live in. I just came on here to basically complain and yell at a wall because that’s what it feels like to work with Blinks customer service. So thanks a lot yall for giving me a headache and good for you for slightly scamming people. Congrats.
Frequently Asked Questions About PureGym - Formerly Blink Fitness
Where are you located?
PureGym Gates is located near the Gates Avenue J or Z station.
Is Blink Fitness changing their name to PureGym?
Yes! Blink Fitness is officially becoming PureGym!
PureGym is one of the world’s leading fitness brands, bringing premium equipment, flexible pricing, and a digital-first experience to members across six countries.
Will moving to PureGym impact my gym membership?
Yes, but in the best way possible. You’ll continue to get the same access to your location, but there will be amazing new improvements, like brand new equipment, self check-in access pods, and a fresh new look.
Does PureGym have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. PureGym no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our app to learn about our personal training sessions we offer and their prices.
Do I need to be a member to utilize PureGym's personal training program?
Yes, you need to be a PureGym member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is PureGym - Formerly Blink Fitness located?
PureGym Gates is located at 1002 Gates Avenue, Brooklyn, NY, near the Gates Avenue J or Z subway station.
Has Blink Fitness changed its name to PureGym?
Yes, Blink Fitness is now officially PureGym, offering premium equipment, flexible pricing, and a digital-first member experience.
Will my membership be affected by the rebranding to PureGym?
Your membership will continue to give you access to the same location along with new improvements like brand new equipment and self check-in pods.
What are the operating hours of PureGym Gates?
PureGym is open Monday to Thursday from 5 AM to 11 PM, Friday 5 AM to 10 PM, and weekends 7 AM to 7 PM.
Is there a dress code at PureGym?
Proper athletic attire and footwear are required. Street clothes or dress shoes are not permitted in the fitness area.
What is the minimum age to join PureGym?
All members must be at least 16 years old to sign up.
Does PureGym Gates accept cash payments?
No, cash payments are not accepted. Payment is accepted via credit or debit cards including American Express, Discover, Mastercard, and Visa.
What nearby public transit can I use to get to PureGym Gates?
You can use the Gates Avenue J or Z subway station, which is conveniently located near the gym for easy access.
Are there any nearby places where I can grab food after my workout?
Yes, nearby food options include Bklyn Pizza, Maddys Restaurant, and Lakay Bistro, all within easy reach of PureGym Gates.
Can I visit other nearby services or shops before or after my gym session?
Yes, nearby services include King Kutz Barber Shop for grooming, One Stop Health Deli & Market for groceries, and Kay Beauty Spa Lounge for spa treatments.