Many customers praised the gym for its clean facilities, including bathrooms and equipment.
Staff Attitude
While most reviews highlighted friendly and helpful staff, some noted instances of unprofessionalism and poor customer service.
Equipment Issues
Several reviews mentioned broken or inadequate equipment, particularly during peak hours, leading to frustration among members.
Membership Concerns
Numerous complaints were made regarding difficulties in canceling memberships and unexpected fees, indicating a lack of transparency in the membership process.
Environment
The gym's atmosphere was generally described as welcoming, though some customers reported overcrowding and noise issues during busy times.
MW
Myshera Warren
Nov 6, 2025
5.0
Did not expect this gym to be this niiiiice… staff are wonderful and I can actually work out without people staring and pretending to work out next to me. 5 stars all the way
PS
Polina Shtol
Nov 4, 2025
1.0
Loved Blink and all the stuff. Not liking Pure gym.
They are probably trying to save money since there’s no AC or air circulation at all. It’s really hard to do cardio in these conditions
BB
bizz blar
Oct 26, 2025
1.0
Can someone explain why they demolished the perfectly functional mirrors in the dumbbell area then have left it a disaster zone for the last 2 months after this acquisition? This is after they replaced a bunch of the great hammer strength machines with crap before the acquisition. Also the transition to puregym stole a month of my fees.
HR
Hector Ramirez
Oct 21, 2025
4.0
The gym itself is clean, comfortable, with well-kept equipment. The staff are friendly and really helpful too. Bathrooms are clean, include showers and changing areas so they're really convenient too.
The company itself is the issue, changing and canceling membership is an absolute mess and they charge you crazy amounts of money because of how messed up the whole process is.
BQ
Bauhinia Quinn
Oct 19, 2025
1.0
Many members tend to monopolize equipment and are unwilling to share during peak hours. When I raised a concern about someone reserving a machine with their bag for over 30 minutes, the assistant manager, who identified herself as the main manager, responded with noticeable attitude and disrespect.
I chose to cancel my membership because I no longer felt respected or valued as a member of this gym.
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Crown Heights is located one block from the Utica Avenue stop on the 3 and the 4 trains. Entrance to the gym is on Lincoln Place.
Is Blink Fitness changing their name to PureGym?
Yes! Blink Fitness is officially becoming PureGym!
PureGym is one of the world’s leading fitness brands, bringing premium equipment, flexible pricing, and a digital-first experience to members across six countries.
Will moving to PureGym impact my gym membership?
Yes, but in the best way possible. You’ll continue to get the same access to your location, but there will be amazing new improvements, like brand new equipment, self check-in access pods, and a fresh new look.
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. Blink Fitness no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located in Crown Heights?
Blink Fitness (PureGym) is located at 250 Utica Avenue, Brooklyn, NY 11213, with the entrance on Lincoln Place, one block from the Utica Avenue stop on the 3 and 4 trains.
What are the operating hours for Blink Fitness (PureGym)?
The gym is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and weekends from 7:00 AM to 7:00 PM, with special holiday hours.
Does Blink Fitness require a membership to use their facilities?
Yes, Blink Fitness requires membership to access the gym and use their personal training programs.
What payment options are accepted at Blink Fitness?
Blink Fitness accepts American Express, Discover, Mastercard, and Visa credit cards. Cash payments are not accepted.
Is the gym wheelchair accessible?
Yes, Blink Fitness has a wheelchair accessible entrance, parking, seating, and restrooms.
Does Blink Fitness offer personal training services?
Yes, they offer personal training and virtual personal training services. Membership is required to participate in personal training programs.
How can I upgrade or downgrade my membership?
Membership changes, including upgrades and downgrades, can be managed easily through the Blink Fitness app.
What nearby public transit options help access Blink Fitness?
Blink Fitness is conveniently located one block from the Utica Avenue subway stop, which services the 3 and 4 trains, making it easily accessible by public transit.
What nearby eateries can I visit before or after my workout at Blink Fitness?
Nearby options include Chipotle Mexican Grill for quick Mexican food, Tony's Pizza for pizza lovers, and Tota's Bakery which also serves smoothies and juices.
Are there any grocery stores or markets near Blink Fitness for quick shopping?
Yes, nearby grocery options include Dollar Tree for discounts, Utica Fish Market for fresh seafood, St Johns Fruits & Vegetables farmers market, and Ideal Food Basket supermarket.