The staff is generally described as friendly, helpful, and professional, although there are some reports of poor customer service experiences.
Cleanliness
Many customers appreciate the cleanliness of the gym, noting that it is well-maintained and adheres to health guidelines.
Equipment Availability
There are mixed reviews regarding equipment availability, with some customers noting overcrowding and limited machines, while others appreciate the variety of equipment.
Atmosphere
The gym is praised for its welcoming and friendly atmosphere, with many customers feeling comfortable and motivated during their workouts.
Management Issues
Several reviews mention dissatisfaction with management and billing practices, indicating a need for improvement in customer service and communication.
BD
Bruce Duran
Nov 6, 2025
1.0
So sad to see the deterioration at this location. Went on a Wednesday around 4:45 pm and was greeted by the never ending construction of the new entrance pods.
The bathroom had no soap. The paper towel dispenser bins on the gym floor were empty.
I notified the only person working at the gym by the front door and she said that she was a trainer and was not even supposed to be there and that someone would be coming at 6pm to clean up. The understaff situation is sad. Puregym is cutting staff and at at the same time they are raising the monthly fees by $4. It does not make sense.
Gyms should always have staff on hand for clean up.
LC
Leroy Copney
Oct 23, 2025
5.0
Love this gym been coming for years never had any problems with staff or members I now have my son and nephew to join up great place to workout đź’Ş
KW
Kerwin William
Sep 18, 2025
4.0
I miss the feature on the old app which allowed you to track your check-ins. This was really helpful. The new app needs work
TW
TIMOTHY WILLIAMS
Aug 28, 2025
3.0
The staff is very polite very friendly and helpful.The gym is well maintained but one thing I have to note is sometimes the floors are saturated with tripods in walking paths.Aswell as people using 2 machines at once like I shouldn't have my workout experience haulted because someone across the gym has his stuff at two machines claiming to use both like you can only physically use one thing at a time.And sometimes there be no sprays or napkins available for wiping down equipment at times
RS
rowan secureauto
Aug 15, 2025
5.0
Exceptional service from the team. Average but okay.
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Brownsville is located on East 98th Street in Brooklyn, at the Sutter Avenue - Rutland Road subway stop on the 3.
Is Blink Fitness changing their name to PureGym?
Yes! Blink Fitness is officially becoming PureGym!
PureGym is one of the world’s leading fitness brands, bringing premium equipment, flexible pricing, and a digital-first experience to members across six countries.
Will moving to PureGym impact my gym membership?
Yes, but in the best way possible. You’ll continue to get the same access to your location, but there will be amazing new improvements, like brand new equipment, self check-in access pods, and a fresh new look.
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. Blink Fitness no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located in Brooklyn?
Blink Fitness (PureGym) is located at 81-83 East 98th Street, Brooklyn, NY 11212, in the Brownsville neighborhood.
What are the gym's operating hours?
The gym is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.
Is Blink Fitness rebranding to PureGym?
Yes, Blink Fitness is officially becoming PureGym, offering new equipment, self check-in pods, and a refreshed gym experience.
What is the minimum age requirement to join Blink Fitness (PureGym)?
All members must be at least 16 years old to sign up.
Does Blink Fitness (PureGym) have a dress code?
Yes, proper athletic attire and footwear are required; street clothes or dress shoes are not permitted in the fitness area.
Can I pay for my membership with cash at Blink Fitness (PureGym)?
No, cash payments are no longer accepted. Payment can be made using credit or debit cards.
Which payment options are accepted at Blink Fitness (PureGym)?
They accept American Express, Discover, MasterCard, and Visa credit/debit cards.
Are there any fitness centers near Blink Fitness (PureGym) in Brownsville?
Yes, nearby fitness centers include Retro Fitness, Qute Bodies, and another Blink Fitness location.
What public transportation options are available near Blink Fitness (PureGym)?
The gym is conveniently located near the Sutter Avenue–Rutland Road train station and the MTA Subway - Sutter Ave/Rutland Rd (3) station, which can help customers easily access the gym.
What nearby amenities can I explore before or after visiting Blink Fitness (PureGym)?
You can visit nearby places like Brownsville Pharmacy for health needs, Papa Johns Pizza and Little Caesars Pizza for dining, and beauty salons such as Diva's Beauty Salon and Unistella888 for relaxation and pampering.