Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly at the front desk.
Cleanliness
The gym is generally praised for its cleanliness, although some reviews noted issues with the maintenance of bathrooms and cleaning supplies.
Equipment Quality
Several customers expressed dissatisfaction with the condition and availability of gym equipment, mentioning outdated machines and overcrowding.
Staff Performance
While some staff members received positive feedback for being friendly and helpful, others were criticized for lack of professionalism and attentiveness.
Atmosphere
The gym has a generally positive atmosphere, with many customers enjoying the environment and the friendliness of other members.
AA
Arianna Ambuludi Armijos
Oct 25, 2025
1.0
Worst costumer service. For sure i wont continue working out with this gym. Since they switched to Pure Gym it's absolutely bad. People of front desk treat you like they are doing you a favor. For sure i paid the fee so i can finish with my subscription. I rather that than coming back... Also i being using this gym for more than 2 years soo. No more.
KR
Kennard Robinson
Oct 20, 2025
5.0
Love Blink so professional
SA
Sergio Arena
Oct 19, 2025
1.0
Many clients drop dumbbells and barbell’s carelessly creating a danger of physical harm, even though there are signs regarding this practice they are ignored and not enforced, besides the building is old and I wonder if it is creating structural damage and stress.
The men’s bathroom needs cleaning especially by the urinals, and the soap dispenser is usually not working or needs to be filled.
In one isolated occasion I became short of breath because and individual was vaping near my work station .
PV
Pat Vid
Oct 1, 2025
1.0
First time visiting this gym and I was welcomed with a weird face expression by the Manager at the front desk , Jessica or yesica. Them I asked her a few questions and she was rude and unprofessional, she was not welcoming at all. This person needs to be retrained to continue dealing with people . I'm trained to offer exceptional customer service where I Work. And I take it very serious. Simple Things like SMILING 🙂 and introducing yourself as a “manager” or whatever your tittle is should be mandatory when speaking to the public and being the face of a big company like this. She looks miserable and bored there.
people go to the gym to relax not to deal with an unprofessional “manager”. Thanks God I went for a free pass and did not join this gym .. I wouldn’t pay my money to go to a place where I don’t feel welcome. Plus ,
When I walked away I heard her talking about me with an employee. UNACCEPTABLE! Hire professional people , community deserves BETTER.
CU
Christiyana Urrego
Sep 29, 2025
1.0
Blink is robbing people. I have been a member since 2019. Because they have switched over to pure gym, I now have to pay a new activation fee plus maintenance fee, totaling to $100 after just paying them $60 in MAY for a maintenance fee. It is very unacceptable and a slap in the face after being a member for such a long time.
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Gun Hill is located on White Plains Road, between East 212th and East 213th Streets - next door to Little Caesars Pizza
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 16+ years old when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No. Blink Fitness no longer accepts cash as a form of payment.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located?
Blink Fitness (PureGym) is located at 3580 White Plains Road, Bronx, NY 10467, next door to Little Caesars Pizza between East 212th and East 213th Streets in the Gun Hill neighborhood.
What are the operating hours of Blink Fitness (PureGym)?
The gym is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM. Special holiday hours apply as listed on their website.
Do I need to be a member to use Blink Fitness (PureGym)?
Yes, membership is required to access the gym and its services.
Does Blink Fitness (PureGym) have a dress code?
Yes, proper athletic attire and footwear are required. Street clothes or dress shoes are not permitted in the fitness area, and management enforces this policy.
What age must you be to sign up at Blink Fitness (PureGym)?
Members must be at least 16 years old to join.
Can I pay my membership dues with cash at Blink Fitness (PureGym)?
No, cash payments are not accepted. You can pay using credit or debit cards such as American Express, Discover, Mastercard, or Visa.
Does Blink Fitness offer personal training services?
Yes, Blink Fitness offers personal training and virtual personal training services. You must be a member to participate in personal training programs.
Are there nearby places where I can eat before or after my workout at Blink Fitness?
Yes, nearby dining options include 'Snack station' (a fast food and pizza restaurant), 'The Wing Dynasty' restaurant, 'Domino's Pizza', and 'Popeyes Louisiana Kitchen' for quick meals around your workout schedule.
What nearby stores can I visit for groceries or shopping while at the gym area?
Close to the gym you can find 'Dollar Tree' and 'Dollar General' for discount shopping, 'Fine Fare Supermarkets' for groceries and bakery items, as well as the 'White Plains Road Farmers Market' for fresh fruits and vegetables.
Which nearby beauty and spa services are available near Blink Fitness?
Nearby beauty and spa services include 'Jenny Nails', 'Kam', 'Hennessy Hair', 'Ella's Beauty Place', and 'Best Hair Braiding by Naki', perfect for relaxing before or after your workout.