Winning Smiles - Amherst

4.8
1073 reviews

About

Dentist

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Winning Smiles - Amherst
3476 Sheridan Dr, Amherst, NY
14226, United States

Hours

Reviews

4.8
1,073 reviews
5 stars
969
4 stars
39
3 stars
11
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Quality

The staff, including hygienists and dentists, are frequently described as friendly, patient, and skilled, providing excellent care to both children and adults.

Customer Service

There are significant concerns regarding customer service, particularly with appointment scheduling and communication, leading to frustration among long-time patients.

Child-Friendly Environment

The practice is praised for being welcoming and engaging for children, with many reviews highlighting the positive experiences kids have during their visits.

Professionalism

While many reviews commend the professionalism of the staff, there are instances of unprofessional behavior reported, particularly in handling sensitive situations.

Appointment Availability

Patients express dissatisfaction with the frequent need to reschedule appointments and long wait times for new appointments, indicating a decline in operational efficiency.
  • MH
    Marcela Hernandez
    Sep 15, 2025
    5.0
    I had dental hygienist Hannah M. She was friendly, efficient, and made the cleaning stress-free!
  • DM
    Debby Mroz
    Sep 14, 2025
    5.0
    I love this place. The dentist is skilled and personable. Really good with kids of all ages. The dental hygienists are wonderful and knowledgeable. Winning Smiles is very well run. I highly recommend them
  • LF
    Lianne Fischer
    Sep 5, 2025
    5.0
    All four of my kids go here and every single time, the staff is welcoming, friendly, patient, and just truly enjoys my little ones, even when they are not behaving exactly the way I want them to. I'd give this place 10 stars if I could. The best pediatric dental office in WNY. Why wonder I must schedule their cleanings six month in advance. Everyone wants to come here!!!
  • PG
    Pat G
    Sep 4, 2025
    1.0
    I am an existing patient and have made an appointment on their website multiple times for an adult cleaning and exam. Each time they called and left a voicemail to tell me they are not accepting new patients and are cancelling my appointment.
  • AJ
    Adeline Jesserer
    Aug 18, 2025
    1.0
    Place was great until I got older. I had an appointment where I had multiple cavities due to a illness that makes me vommit a lot. They announced all of my information infront of other patients in the room and shamed me for the cavities. I was BEYOND uncomfortable. Then when I had some of my cavities filled they filled the ones that WERE NOT causing me pain and left the painful ones alone. Meaning we paid for NO ACTUAL BENEFITS. While they were filling them they were insufficient with the numbing and I was in so much pain. I started crying from the pain and was immediately given an attitude by the staff working on me. I have been going here since I was 4 years old and watching how they have slowly started to not actually care about there patients is concerning. I will finally be switching dentistries not just for the benefit of my teeth,but the benefit of myself too.

Frequently Asked Questions About Winning Smiles - Amherst

What are the operating hours of Winning Smiles - Amherst throughout the week?

Winning Smiles - Amherst is open Monday 7:00 AM to 5:00 PM, Tuesday 7:00 AM to 6:00 PM, Wednesday 9:30 AM to 6:00 PM, Thursday 9:00 AM to 6:00 PM, and Friday 8:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.

Where is Winning Smiles - Amherst located?

Winning Smiles - Amherst is located at 3476 Sheridan Dr, Amherst, NY 14226, USA.