Winning Smiles - Amherst

4.7
1076 reviews

About

DentistNorth American Dental Group

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Winning Smiles - Amherst
3476 Sheridan Dr, Amherst, NY
14226, United States

Hours

Reviews

4.7
1,076 reviews
5 stars
968
4 stars
39
3 stars
11
2 stars
11
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendly, professional, and skilled staff, particularly highlighting the dental hygienists and their ability to work well with children.

Customer Service

There are numerous complaints about poor customer service, including issues with appointment scheduling, insurance acceptance, and dismissive responses to concerns.

Wait Times

Several reviews mentioned long wait times for appointments, with some customers expressing frustration over delays and cancellations.

Patient Experience

While many reviews reflected positive experiences, particularly for children, there were notable instances of dissatisfaction regarding treatment and communication.
  • AS
    Anna Smolinski
    Dec 30, 2025
    1.0
    Doctor Cody doesn’t wash his hands between patients.
  • AK
    Ali Kamyab
    Dec 30, 2025
    1.0
    This place has gone to absolute shit over the last 3 years. It’s a revolving door of Dr’s we’re on our 3rd ortho Dr in the last 6 months and every time we come here we sit here for an hour. What a shame, this place used to be fantastic. DO NOT come here!
  • KS
    Kevin S
    Dec 9, 2025
    1.0
    Mother of 2 small kids goes in after being told that a small filling would be covered by their insurance company. Our Daughter missed school. She missed work and lost her wages. They carted our newborn baby around in 10 degree weather, across town. Just to be told that they do not accept our Daughter's insurance. It was a very sad moment, and a very defeating one. They had no problem telling us to pay out of pocket during the holidays. I am furious for them.
  • MH
    Marcela Hernandez
    Sep 15, 2025
    5.0
    I had dental hygienist Hannah M. She was friendly, efficient, and made the cleaning stress-free!
  • DM
    Debby Mroz
    Sep 14, 2025
    5.0
    I love this place. The dentist is skilled and personable. Really good with kids of all ages. The dental hygienists are wonderful and knowledgeable. Winning Smiles is very well run. I highly recommend them

Frequently Asked Questions About Winning Smiles - Amherst

What are the operating hours of Winning Smiles - Amherst throughout the week?

Winning Smiles - Amherst is open Monday 7:00 AM to 5:00 PM, Tuesday 7:00 AM to 6:00 PM, Wednesday 9:30 AM to 6:00 PM, Thursday 9:00 AM to 6:00 PM, and Friday 8:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.

Where is Winning Smiles - Amherst located?

Winning Smiles - Amherst is located at 3476 Sheridan Dr, Amherst, NY 14226, USA.