Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers frequently reported long wait times, with some experiencing delays of over 3 hours, while others noted quick service.
Staff Professionalism
The majority of reviews praised the staff for being friendly, professional, and efficient, although there were some complaints about individual staff members being rude.
Facility Cleanliness
Many customers commented positively on the cleanliness of the facility, contributing to an overall pleasant experience.
Customer Service
Overall, customer service was highlighted as a strong point, with many reviewers appreciating the helpfulness and attentiveness of the staff.
Communication Issues
Several reviews mentioned problems with communication, particularly regarding test results and appointment management.
DM
Debbra Montoya
Nov 17, 2025
5.0
The ladies upfront were really nice and professional, and it was quick to get in and out, and Jenny sure knows how to give vaccines :-) and she was great, as well! I barely felt a thing. :-) Thank you!
MM
maddogriley
Nov 17, 2025
5.0
I got their when they opened the door. Got in and out pretty quickly considering I had a physical. The people are helpful and kind.
SB
Scott Budnik
Nov 12, 2025
5.0
The staff are nice. Dr. John/Jack is knowledgeable and personable. On my third visit I needed appointment shift of about 3 hrs, and they did accommodate. I'll come here again.
WA
waqar ahmad
Nov 10, 2025
1.0
Waiting for hours to do drug test while in vegas don't take more then 10 minutes should have dedicated person just for drug test .
CB
casey bassett
Nov 3, 2025
1.0
Torn rotator cuff . Doc says to sore for a proper evaluation. Sends me to physical therepy.. makes no sense at all.. so had to schedule 3 more appointments for therepy and they still have no idea what is wrong no pray or mri.. just another insurance scam by consentra...0 patient care...
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care in Sparks, NV provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care in Sparks?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care closed on any holidays?
Yes, the clinic is closed on Thanksgiving Day (November 27 and 28, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
What forms of payment are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer services in languages other than English?
No, the clinic provides services in English only.
Where is Concentra Urgent Care located?
It is located at 255 Glendale Ave, Suite 12, Sparks, NV 89431, USA.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury consultations?
Employers can click the featured message link on Concentra's website to set up an account for workers' compensation injury consultation.
Which nearby businesses could help customers visiting Concentra Urgent Care with automotive needs?
Nearby businesses such as NAPA Auto Parts, Superior Machine, Jafbros Auto Body Shop, and GoFast For Cars offer automotive parts, repairs, and services for visitors who need vehicle assistance.
Are there any nearby places customers can visit before or after their appointment at Concentra Urgent Care?
Customers can visit Victory Outreach Reno, a nearby church, or explore Viva La Shop for arts and crafts items.
Which nearby professional services might be useful for businesses located near Concentra Urgent Care?
Nearby professional services include Nevada Franchised Auto Dealers Association (advertising and public relations), Juniper Services (marketing consultant), and Sparks Tribune (print and broadcasting media).