Concentra Urgent Care

3.9
1033 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
6410 South Virginia Street, Reno, NV
89511, United States

Hours

Reviews

3.9
1,033 reviews
5 stars
637
4 stars
106
3 stars
58
2 stars
55
1 star
177

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported long wait times, often exceeding two hours, leading to frustration.

Staff Professionalism

While many reviews praised the friendliness and professionalism of the staff, there were notable instances of unprofessional behavior from some medical personnel.

Cleanliness

Several customers expressed concerns about the cleanliness of the facility, particularly in restrooms.

Efficiency

Some customers appreciated the quick service and efficiency of the check-in process, while others experienced delays in being seen.

Communication

There were mixed reviews regarding communication, with some customers feeling well-informed and others feeling neglected or misinformed.
  • NH
    Nicholas Holmes
    Nov 17, 2025
    1.0
    2 hour wait time is a bit much. When you have been waiting to be seen and watch the waiting room clear out twice and you're still waiting there is a problem.
  • KC
    Kylie Caron
    Nov 17, 2025
    5.0
    They are kind and patient with you. The waiting line is long but its expected for a walk in clinic. A good show on the TV. Only issue is had was the tablet check in but not their fault, had an issue pressing backspace is all.
  • TS
    Tobias Stewart
    Nov 17, 2025
    1.0
    No stars. This was by far the most unprofessional incompetent group of people I have ever had the displeasure of dealing with. I came in with a back injury and the only examination the provider did was have me see how far forward I could bend without pain. No Xrays no imaging done. I will definitely be contacting a personal I jury lawyer this week.
  • JG
    Jennifer Gettemeier
    Nov 12, 2025
    1.0
    We came in at 10:30am on a Wednesday- were told 1 hr to 1-1/2hr. 3 HOURS LATER we are finally being seen! Would not recommend to my worst enemy! The only reason I stayed is because this is where my job sent me! This place is awful!!!!! If I could give negative stars I would!!
  • PB
    Paul Bailey
    Nov 10, 2025
    5.0
    Quick, professional and fair price for TB test.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 6410 South Virginia Street, Reno, NV 89511, United States.