Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers frequently reported long wait times, often exceeding two hours, leading to frustration.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were notable instances of unprofessional behavior from some medical personnel.
Cleanliness
Several customers expressed concerns about the cleanliness of the facility, particularly in restrooms.
Efficiency
Some customers appreciated the quick service and efficiency of the check-in process, while others experienced delays in being seen.
Communication
There were mixed reviews regarding communication, with some customers feeling well-informed and others feeling neglected or misinformed.
NH
Nicholas Holmes
Nov 17, 2025
1.0
2 hour wait time is a bit much. When you have been waiting to be seen and watch the waiting room clear out twice and you're still waiting there is a problem.
KC
Kylie Caron
Nov 17, 2025
5.0
They are kind and patient with you. The waiting line is long but its expected for a walk in clinic. A good show on the TV. Only issue is had was the tablet check in but not their fault, had an issue pressing backspace is all.
TS
Tobias Stewart
Nov 17, 2025
1.0
No stars. This was by far the most unprofessional incompetent group of people I have ever had the displeasure of dealing with. I came in with a back injury and the only examination the provider did was have me see how far forward I could bend without pain. No Xrays no imaging done. I will definitely be contacting a personal I jury lawyer this week.
JG
Jennifer Gettemeier
Nov 12, 2025
1.0
We came in at 10:30am on a Wednesday- were told 1 hr to 1-1/2hr. 3 HOURS LATER we are finally being seen! Would not recommend to my worst enemy! The only reason I stayed is because this is where my job sent me! This place is awful!!!!! If I could give negative stars I would!!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 6410 South Virginia Street, Reno, NV 89511, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays such as November 27, December 25, and January 1.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Can I contact Concentra Urgent Care via social media?
Yes, you can find them on Facebook at 'Concentra Urgent Care', Instagram handle '@concentrahealth', and Twitter handle '@ConcentraHealth'.
Are there any good dining options near Concentra Urgent Care?
Yes, nearby dining options include Cheeseburger Island Style, Thai Lotus, Joe's Diner, Taco Bell, Subway, The Blind Onion Pizza & Pub, 399 Sushi, and Raising Cane's Chicken Fingers.
What shopping centers or stores can I visit near Concentra Urgent Care?
Nearby shopping locations include The Crossing at Meadowood Square, Rogers Jewelers, In Italia Men's Wear, JaDa Loft Boutique, Hustler Hollywood, Lovesac, California Window Fashions, and Sleep Number.
Are there fitness or recreational centers close to Concentra Urgent Care?
Yes, nearby fitness centers include HOTWORX and Double Edge Fitness. For sporting goods, you can visit Ski Pro Reno and Trek Bicycle Reno.
How can nearby places help me when visiting Concentra Urgent Care?
You can grab a meal before or after your appointment at nearby restaurants like Cheeseburger Island Style or Thai Lotus, shop for essentials at The Crossing at Meadowood Square, or enjoy fitness activities at HOTWORX and Double Edge Fitness to complement your health and wellness needs.