Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, polite, and professional, contributing to a positive experience.
Efficiency
Several reviews highlighted the quick service and minimal wait times, with many customers expressing satisfaction with the speed of their visits.
Medical Care Quality
While some customers reported positive experiences with doctors, others expressed dissatisfaction with the quality of medical care, citing issues with communication and thoroughness.
Front Desk Issues
Multiple reviews mentioned rude or unhelpful behavior from front desk staff, indicating a need for improvement in customer service at the reception.
Cleanliness
The facility was generally noted as clean and well-maintained, although some reviews pointed out specific cleanliness issues in certain areas.
LW
Lucy Wyrick
3 days ago
5.0
I’ve been coming here for continuing care for about a month now. My Doctor is very sweet and took his time to explain lab results with me, I don’t feel rushed when he’s speaking to me.
The medical assistants and techs have all made me feel comfortable and safe. They’re all very sweet and you can tell they all have a good work relationship. It’s nice to see them laugh and enjoy their job.
Christian always has my back and manages to only stick me once, I’m usually a hard stick but he makes everything seamless and easy with a few laughs in between. Overall a 10/10 experience. I truly enjoy being a patient here!
MM
Maria de jesus Magana
6 days ago
5.0
It was hard to find. Lol but the staff was super friendly. The doctor was fantastic with a great attitude and enthusiastic. I did not wait nothing in the waiting room or in the back. I would recommend concentra.
DM
Dean Martinez
Nov 17, 2025
5.0
Your staff was very nice and helpful. Your service was awesome! In and out within 30minutes. I would definitely refer anyone to you. Thank you for your service!!
GC
glen cox
Nov 17, 2025
5.0
The staff are really friendly and helpful. I was in and out twice in a week. The first was to renew my dot physical and the second was a Random Drug Screen. Both was a positive Experience. Keep up with the good work.
IS
Isabel Maria Vbiamontes Sabina
Oct 20, 2025
1.0
Los doctores tienen gran problema con los pacientes,tratan a todos como si ellos pagaran los gastos médicos y como si todo fuera una mentira aunque si hayan lesione,luego se tardan un montón en mandarte los exámenes q no se ven en una simple rayos x,y se pasan meses en eso (yo creo q esperan a q las cosas se arreglen solas) y uno con meses de dolor,y no te atienden x el dolor te mandan a emergencia y q se ocupe tu Aseguranza ,nunca tienen citas disponibles para visitas rápidas o terapias,y luego están culpando de q por que te demoras tanto para ir a terapia,cuando son ellos los que no tienen citas,te sacan sitas sin decirte nada ,a las 10 :30 de la noche 11 y 12 y luego cuando no vas se enojan ,no se dan cuenta que uno lesionado a esa hora no puede andar en la calle y las personas al siguiente día trabajan ,esperas por hora para q no hagan más q mandarte a terapia y no a revisiones más profundas,los asistentes casi todos son buenos y buenas chocar ,pero en north las Vegas hay uno que siempre tiene mala actitud y te habla bien feo y te hace sentir súper mal ,y en Polaris 2 doctores diferentes me han atendido y pésima atención hasta llorar me han hecho ahí de tanto mal trato ,bien humillada salí y no regreso .La mejor opción es pedir que te trates x tu Aseguranza con doctores de verdad,horrible atención.Pero en north la a Vegas hay un doctor agradable ,solo que los procedimientos de concentra son muy largos y hay q aguantar el dolor ,xq hasta la próxima cita no te atienden ,Pero solo le doy una estrella y eso es xq hay 2 buenos la de rayos x de Polaris q es de PR y el doctor de north las Vegas q me ha atendido y algunos asistentes .Pero en general bien malo los procederes y muy tardados en hacer exámenes q de verdad enseñan las lesiones
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular business hours for Concentra Urgent Care in North Las Vegas?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 151 W Brooks Ave, North Las Vegas, NV 89030, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care offer services in multiple languages?
Services are provided in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up accounts for workers' compensation injury consultations at Concentra?
Employers can set up an account by visiting the featured message link provided on their website.
What nearby gyms can patients visit before or after their appointment at Concentra Urgent Care?
Fitness Tech Services, a nearby gym and sports and recreation venue, is close to Concentra and could be convenient for patients to visit.
Are there any nearby entertainment options for visitors of Concentra Urgent Care?
Yes, Double D Entertainment studio and Compond offer music production and arts & entertainment options nearby.
What local food or beverage spots are close to Concentra Urgent Care that customers might enjoy?
North 5th Brewing, a brewery, bar, and pub, is nearby and could be a nice stop after a visit to Concentra.