Concentra Urgent Care

4.5
1712 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
3900 Paradise Rd, Las Vegas, NV
89169, United States

Hours

Reviews

4.5
1,712 reviews
5 stars
1,363
4 stars
135
3 stars
54
2 stars
31
1 star
129

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the front desk staff, particularly Elizabeth and Alondra, for their friendliness, professionalism, and helpfulness.

Service Efficiency

Many reviews highlighted the quick service and efficient check-in process, with several customers noting minimal wait times.

Cleanliness

The clinic received positive remarks regarding cleanliness, with customers appreciating the tidy waiting areas and facilities.

Mixed Medical Experiences

While many patients had positive interactions with staff and doctors, there were notable complaints about unprofessional behavior from some medical staff and long wait times for consultations.
  • RL
    Ralph LardiSalsa
    2 days ago
    2.0
    3 hour wait and didn't accept my insurance. Not the fault of the office staff who were helpful but 2 Stars overall for Concentra in general.
  • MC
    Madelyn Castro
    2 days ago
    5.0
    Front desk helped me with my concerns promptly ..it took only less than an hour and I was done with the care provided .
  • CB
    claire bearazza (bearazza)
    2 days ago
    1.0
    The doctor was super mean and didn’t even care that he made me almost pass out! Another doctor had to YELL at him that his patient was fainting. And his response? “ItS aN eXaMiNaTiOn” Like bro I know that; doesn’t make me pass out any less. Please for the love of god GO SOMEWHERE ELSE!!!
  • VV
    Vanessa
    Dec 31, 2025
    5.0
    Solo quería agradecer an Elizabeth en la recepción. ¡Fue increíblemente útil y realmente hizo un esfuerzo adicional. Su ayuda hizo una gran diferencia durante mi visita.
  • DG
    Daisy Guardado
    Dec 9, 2025
    1.0
    On 12/05/25 I took my dad to go see Dr. veronica Allen, and we had the worst experience ever from the Medical assistant to Dr. Allen both were so rude and unprofessional. The medical assistant put her hand up to my aunts face when she call my dad back to the room, and asked who are you? my aunt told her she was my dads sister ,and she let my aunt and myself to go back, 5 minutes later another medical assistant came into the room and he said only 1 person is allowed to be back, their approach was unprofessional and rude . Then when the doctor came in to see my dad her attitude was rude, and not compassionate about my dad’s medical condition. I received paperwork from CCMSI it was my dad’s first time to file for workers compensation so we were not sure about the forms, I asked Dr. Allen if that was something she needed to fill out and her response to me was that the paperwork didn’t say Concentra and that I had to learn how to read. we did file a complaint with the supervisor at and will not be returning to that clinic.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

The center is open Monday through Friday from 7:00 AM to 7:00 PM and is closed on Saturdays, Sundays, and specific holidays such as November 27 and 28, 2025.