Concentra Urgent Care

4.1
3553 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
5850 Polaris Ave, Las Vegas, NV
89118, United States

Hours

Reviews

4.1
3,553 reviews
5 stars
2,326
4 stars
366
3 stars
179
2 stars
141
1 star
541

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding the expected duration, even with appointments.

Staff Professionalism

Feedback on staff professionalism was mixed; while some praised the friendliness and helpfulness of certain employees, others reported rudeness and unprofessional behavior from specific staff members.

Customer Service

Overall, many customers appreciated the friendly and accommodating nature of the staff, highlighting positive interactions during their visits.

Facility Cleanliness

Several reviews mentioned cleanliness and organization of the facility, although some noted unpleasant odors in certain areas.
  • BA
    barbie alonzo
    2 days ago
    1.0
    I had a medical issue with my hand due to a burn. While I was checking out and waiting in the lobby, a staff member called me up to complete the process and handed me my medical results. I noticed that one of my fingers hadn’t been treated with burn cream or bandaged, so I asked if they could apply the cream and bandage before I left. She went to ask her supervisor, and when she returned, she told me they could no longer apply the cream or bandage because they had already given me supplies to take home. However, the bag only contained bandages—there was no burn cream included.
  • YB
    Yolanda Brandon
    6 days ago
    1.0
    The reception and medical assistants were wonderful. My care provider Ikaika Moreno was not. He dismissed my pain , rushed the appointment, talked down to me and had no patience for the questions I asked. I left feeling unsafe with my medical care .
  • SS
    Sheena Silva
    6 days ago
    1.0
    Las instalaciones viejas y solo 2 doctores para como 30 gentes 3 horas y media para un appointment de seguimiento no es justo si necesitan al personal por que no lo tienen...en verdad uno hace cita x algo...haaa pero llegales tarde y hasta te regañan segun mi cita era 3pm y pase hasta las 6 pm
  • MG
    Marietta Guinto
    Jan 5, 2026
    1.0
    This is insane I got appt at 12pm, waited for more than 1hr in half still they didn't call me so I just reschedule my appt cause I need to go to my next appt which I can t miss. So when I went back same shit, then when it's time to check out still need to wait for the staff to call me but just see them busy chitchatting. What is the use of making appt if you still need to wait for almost 2 hrs to be called!!! Do something with your staffing or something!!! And your doctors and staffs are so mean!!
  • SM
    Sal Manila
    Jan 5, 2026
    3.0
    The experience was ok. I was there on early new year’s morning. It was not very busy there, yet the wait time was long. Upon discharge, the nurse had me come back in to draw another vial of blood because she’d misread her paperwork.

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 5850 Polaris Ave, Ste. 100, Las Vegas, NV 89118.