Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, often exceeding the expected duration, even with appointments.
Staff Professionalism
Feedback on staff professionalism was mixed; while some praised the friendliness and helpfulness of certain employees, others reported rudeness and unprofessional behavior from specific staff members.
Customer Service
Overall, many customers appreciated the friendly and accommodating nature of the staff, highlighting positive interactions during their visits.
Facility Cleanliness
Several reviews mentioned cleanliness and organization of the facility, although some noted unpleasant odors in certain areas.
BA
barbie alonzo
2 days ago
1.0
I had a medical issue with my hand due to a burn. While I was checking out and waiting in the lobby, a staff member called me up to complete the process and handed me my medical results. I noticed that one of my fingers hadn’t been treated with burn cream or bandaged, so I asked if they could apply the cream and bandage before I left. She went to ask her supervisor, and when she returned, she told me they could no longer apply the cream or bandage because they had already given me supplies to take home. However, the bag only contained bandages—there was no burn cream included.
YB
Yolanda Brandon
6 days ago
1.0
The reception and medical assistants were wonderful. My care provider Ikaika Moreno was not. He dismissed my pain , rushed the appointment, talked down to me and had no patience for the questions I asked. I left feeling unsafe with my medical care .
SS
Sheena Silva
6 days ago
1.0
Las instalaciones viejas y solo 2 doctores para como 30 gentes 3 horas y media para un appointment de seguimiento no es justo si necesitan al personal por que no lo tienen...en verdad uno hace cita x algo...haaa pero llegales tarde y hasta te regañan segun mi cita era 3pm y pase hasta las 6 pm
MG
Marietta Guinto
Jan 5, 2026
1.0
This is insane I got appt at 12pm, waited for more than 1hr in half still they didn't call me so I just reschedule my appt cause I need to go to my next appt which I can t miss. So when I went back same shit, then when it's time to check out still need to wait for the staff to call me but just see them busy chitchatting. What is the use of making appt if you still need to wait for almost 2 hrs to be called!!! Do something with your staffing or something!!! And your doctors and staffs are so mean!!
SM
Sal Manila
Jan 5, 2026
3.0
The experience was ok. I was there on early new year’s morning. It was not very busy there, yet the wait time was long. Upon discharge, the nurse had me come back in to draw another vial of blood because she’d misread her paperwork.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5850 Polaris Ave, Ste. 100, Las Vegas, NV 89118.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open 24 hours a day, 7 days a week.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in the featured message on their profile.
What payment options are accepted at Concentra Urgent Care?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care accessible for people with disabilities?
Concentra Urgent Care has restrooms but does not have wheelchair accessible restrooms.
What languages are spoken at Concentra Urgent Care?
The primary language spoken at Concentra Urgent Care is English.
Which nearby places can be useful for visitors to Concentra Urgent Care?
Nearby places include Anointed Skin for skin care and beauty services, The Wolf AV for audio and lighting equipment, and Residence Inn By Marriott Las Vegas Stadium Area for accommodation.
How can visitors use nearby hotels when visiting Concentra Urgent Care?
Visitors can stay at nearby hotels such as Residence Inn By Marriott Las Vegas Stadium Area or Courtyard By Marriott for convenient accommodation during extended treatments or therapy sessions.
What entertainment options are near Concentra Urgent Care for visitors?
Visitors can enjoy nearby entertainment such as Legends In Concert, a music venue and theatre offering concerts and performances.