Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
643 reviews
5 stars
413
4 stars
61
3 stars
54
2 stars
32
1 star
83
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported excessively long wait times, often exceeding 3 hours, even for scheduled appointments.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were also complaints about rudeness from front desk personnel.
Service Quality
Overall, the quality of medical service received was generally positive, with many customers appreciating the thoroughness and care of the medical staff.
Facility Cleanliness
The facility was noted as clean and professional, contributing positively to the overall experience.
- NGNathan GrefeDec 22, 20251.0I was asked to appear here for a Pre-Employment Physical Exam. I arrived a bit after 8am and there were only 4 people in the lobby. I ended up waiting in the lobby for around 2 hours to be called by the NP to administer a few exams, then was sent back for another hour. I then was asked go into an exam room and cloth myself in cloth pants and my undershirt only. I waited for over an hour in the cold room to be seen after this by this "doctor" which was another NP. I was given a brief and uninspiring apology that someone is out and they are slow today. They have signs posted stating that if you are rude or worse they will call and report you to the police and your employer. I was finished a bit after 12pm. I would no go here willingly again, if your employer requests you come to this place, ask they reschedule to somewhere that respects your time.
- LTLorenzo TorrezDec 15, 20251.0I refuse to to give a review or reason for rating , for fear of retaliation.
- CCcptpowder1Dec 1, 20251.0If I could give them no stars I would. It is unacceptable to make your customers wait an hour after their appointment time.
- BBBarry BrobstDec 1, 20255.0Very pleasant people to deal with. Almost no wait time. Quick and excellent service.
- PLPenny LuakDec 1, 20252.0To have to wait an hour for a urine test is ridiculous when there were only 4 people in waiting room including myself.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care in Santa Fe provide?
Concentra Urgent Care offers services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 720 Saint Michaels Dr, Ste. C, Santa Fe, NM 87505, United States.
What are the regular business hours for Concentra Urgent Care?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care offer services for workers' compensation injuries?
Yes, they provide workers' comp injury treatment among other occupational health services.
Which professional association is Concentra Urgent Care affiliated with?
They are associated with the Urgent Care Association of America.
Can I find fitness centers near Concentra Urgent Care for physical therapy or wellness activities?
Yes, nearby fitness centers include Anytime Fitness and Joe's Gym, which can complement your physical therapy and wellness plans.
Are there medical supply stores close to Concentra Urgent Care for additional health needs?
Nearby medical supply options include A & R Medical Supply and Smith's Pharmacy, which can provide related health products.
What dining options are available near Concentra Urgent Care for patients or visitors?
Close dining options include Sagches Coffee House, Izmi Sushi, Kai Sushi & Dining, and Chow's Asian Bistro for various cuisines.
How can nearby places assist customers visiting Concentra Urgent Care?
Nearby amenities like the Post Office-Santa Fe Poe, Western Union for money transfer, and parking facilities enhance convenience during your visit.