Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
1,757 reviews
5 stars
1,187
4 stars
201
3 stars
98
2 stars
68
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and professional, others reported poor experiences with organization and responsiveness.
Wait Times
Several customers expressed frustration with long wait times, with some reporting waits of up to four hours, although others noted quick service once seen.
Professionalism
Overall, the staff was described as professional and courteous, with many customers appreciating the care and attention they received during their visits.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for many customers.
Efficiency
While some visits were efficient and quick, others highlighted issues with delays and miscommunication that affected their overall experience.
- KGKristin Gresham1 day ago5.0All the. Staff I came in contact with were very nice and efficient. I do wish they took appointments. But overall it was a great experience!
- DTDarian TownsendNov 17, 20255.0The nurse, I think, with the red lip stick, curly long black/dark brown hair, very bubbly. She was awesome. My Dr Meyer is great as well. My physical therapist Michelle is awesome too. The other lady isn't my physical therapist but they're all so helpful and welcoming. The physical therapist receptionist is also professional and friendly. I had a good experience here.
- MRMarty RushNov 14, 20251.0Came in for a workers' comp injury. Dr. Meyers came in really quickly, tapped my wrist and hand, and said, "He thinks it’s ok." Poor customer service! Didn’t even mention RICE just some back in Monday when it’s more convenient because they were about to close.
- CHClaire HultquistNov 11, 20255.0I walked in a few minutes before 8 AM and they let me sign in early (I'm glad I did because the place got BUSY with a line all the way to the door before 8:30 AM - my recommendation would be to arrive early or there is likely to be a long wait). I did wait for about 30 minutes, but when I was called back it was a very seamless and easy process to get two vaccines and a drug screening completed in no time. Juan was a terrific administrator and had everything prepared for me by the time I was called back so there was no additional waiting. I was in and out for my services (besides the 30 minute wait) in less than 10 minutes. Thank you for your efficiency!
- JGJoshua GonzalezNov 10, 20255.0I enjoyed my visit the people were nice and helped me complete what my purpose there was for and I'd love to go back again
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 3101 Menaul Blvd. NE, Ste. B, Albuquerque, NM 87107, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care accessible for individuals using wheelchairs?
Yes, the facility has wheelchair accessible restrooms and is accessible to individuals using wheelchairs.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the provided featured message link on their website for workers' comp injury consultations.
Which nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby restaurants such as Thunder Road Steakhouse & Cantina, Cheddar Albuquerque New Mexico, and Richard's Mexican Restaurant for dining options.
What nearby accommodations are available if I need to stay overnight near Concentra Urgent Care?
Nearby hotels include Candlewood Suites, Candlewood Suites Albuquerque, and Sonesta Simply Suites Albuquerque for convenient lodging.
Are there nearby educational institutions near Concentra Urgent Care?
Yes, nearby educational institutions include Graduate Studies at the University of New Mexico, University of New Mexico Dean of Students Office, and 21st Century Public Academy.