Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The majority of customers praised the staff for being friendly, professional, and helpful throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in a short period.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific staff members and long wait times during peak hours.
Facility Cleanliness
Customers generally found the facility to be clean and well-maintained, contributing to a positive overall experience.
Check-in Process
Several reviews mentioned the ease of the check-in process, particularly with online options, although some expressed frustration with paperwork requirements.
AI
Arturo Israel
Nov 17, 2025
5.0
Great customer service they explain the process of testing and time lines if results. Very helpful!
MA
Marti Ann Arends
Nov 10, 2025
5.0
I have dealt with Concentra for years. I was extremely impressed with my experience at this location. It started when I walked in, it is very clean and the staff is very professional.
Hyapatia explained the process and was very professional yet made me feel comfortable.
I needed to return today to have my TB test site reviewed, Muray recognized me from the previous week. She processed my paperwork and I was in and out in a matter of minutes.
I will always go to this site of Concentra moving forward, awesome job !!!
DH
daniel hardin
Nov 10, 2025
5.0
Staff was very friendly and quick.
JC
James Clark
Nov 4, 2025
1.0
Never going back. Dr. Literally threatened me to withhold my medical card for no reason. Passed everything she asked for. Was told due to my age she wanted more testing before certifying me. No high blood pressure, no diabetes, not overweight, no other reason than nothing more than my age.
JC
James Clark
Nov 3, 2025
1.0
Dr. Who gave my physical threatened me while in visit. Really not appreciative of this type treatment. Never returning here again.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical and occupational therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 3811 Commons Ave NE, Albuquerque, NM 87109, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, they are associated with the Urgent Care Association of America.
How can employers set up an account for occupational health services at Concentra?
Employers can set up an account by visiting the featured message link on Concentra's website for workers comp injury consultation.
What nearby medical centers can I visit after Concentra Urgent Care?
Nearby medical centers include Fresenius Kidney Care Albuquerque and Liberty Dialysis Liberty Albuquerque, which provide dialysis and other medical services.
Are there nearby physical therapy options close to Concentra Urgent Care?