Concentra Urgent Care

4.0
596 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
6701 Bergenline Avenue, West New York, NJ
07093, United States

Hours

Reviews

4.0
596 reviews
5 stars
402
4 stars
44
3 stars
16
2 stars
20
1 star
114

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Service Efficiency

While some reviews highlighted quick service, others reported excessive wait times, particularly for simple procedures.

Customer Experience

Overall, customers appreciated the welcoming atmosphere, though some expressed dissatisfaction with specific staff interactions.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, contributing positively to the customer experience.

Appointment Management

Several reviews mentioned issues with appointment scheduling and respect for patient wait times, indicating a need for improvement in this area.
  • CC
    chini Chen
    4 days ago
    1.0
    The front desk were super nice, but the doctor was helpless. She couldn’t give me correct diagnosis. I went to see other doctors and they diagnosed differently and suggested different treatments. Charging a lot with a wrong diagnosis is just ridiculous…
  • AA
    Abisai
    Oct 13, 2025
    5.0
    Excellent service 👏
  • JJ
    Junior JR
    Sep 22, 2025
    5.0
    Amazing Service and very patient I will recommend this concentra to everyone. I had an amazing experience
  • LL
    Lauren Lynch
    Sep 15, 2025
    5.0
    The staff was really nice and helped me get everything I needed done for my employment. They were super friendly, genuine and knew what they were doing! I highly recommend going to this concentra.
  • MB
    Maria Agnes Botor
    Aug 25, 2025
    5.0
    The staff were very nice and provided comfort in assisting me. It was easy to set an appointment and the staff were very helpful providing instructions. The wait at the lobby was tolerable considering there were other patients being assisted. Dr. Berbano was a joy to have as a doctor. She is very efficient and helpful.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 6701 Bergenline Avenue, West New York, NJ 07093, US.