Planned Parenthood - Franklin Township Center

3.7
157 reviews

About

Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Somerset, NJ for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Franklin Township Center
1323 Route 27, Somerset, NJ
08873, United States

Hours

Reviews

3.7
157 reviews
5 stars
99
4 stars
8
3 stars
1
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and compassionate, although some reported rude behavior from specific front desk employees.

Wait Times

Several reviews mentioned long wait times, with some customers expressing frustration over delays despite having appointments.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a comfortable experience for patients.

Professionalism

While many staff members were noted for their professionalism and thoroughness, there were instances of unprofessional behavior that negatively impacted patient experiences.

Communication

Some customers experienced issues with communication regarding test results and appointment confirmations, leading to dissatisfaction.
  • NB
    Niklas Birse
    Oct 17, 2025
    5.0
    Great customer service!
  • JV
    Juliana Vidal
    Oct 17, 2025
    5.0
    I just moved to NJ from NY and have been going to planned parenthood for a couple years now and the transition was nothing short of seamless and amazing. I haven’t gotten the chance to transfer my insurance over but the front desk assured me that all is well and allowed me to continue my visit as normal. I’m definitely coming back and would recommend PP to everyone I know especially this location they were so helpful!!
  • TV
    Tapia Villar
    Oct 15, 2025
    1.0
    What's the point of making an appointment if I waited almost 3hours to see a doctor?. Unreal.
  • LB
    Luisa Barriento
    Aug 29, 2025
    2.0
    Front desk was polite but the doctor confused me for another patient and really didn't pay attention to my concerns
  • NS
    Nehanda Scott
    Aug 28, 2025
    5.0
    Cindy and Shanelle were really nice, effficient and fast. Shanelle was very personable and kind , she made the experience less nerve wrecking.

Frequently Asked Questions About Planned Parenthood - Franklin Township Center

What services does Planned Parenthood - Franklin Township Center offer?

The center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Franklin Township Center located?

It is located at 1323 Route 27, Somerset, NJ 08873, US.