Planned Parenthood - Franklin Township Center

3.7
160 reviews

About

Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Somerset, NJ for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Franklin Township Center
1323 Route 27, Somerset, NJ
08873, United States

Hours

Reviews

3.7
160 reviews
5 stars
102
4 stars
7
3 stars
1
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies widely; many customers praised the kindness and professionalism of the staff, while others reported rude and unhelpful behavior, particularly from front desk personnel.

Wait Times

Customers frequently expressed frustration with long wait times, often exceeding expectations despite having appointments.

Cleanliness and Comfort

The facility is generally noted for its cleanliness and comfortable atmosphere, contributing positively to the overall experience.

Communication Issues

Several reviews highlighted problems with communication, including delays in receiving test results and unclear explanations of procedures.

Overall Experience

While many customers had positive experiences and recommended the clinic, there were significant complaints regarding service quality and staff demeanor.
  • CM
    c m
    Dec 30, 2025
    5.0
    I was feeling a bit emotional talking about a termination and the dr on site was very supportive and nice during the experience. She even gave me a minute to compose myself. The nurse was also very informative on how to take the medications. Lovely experience on the phone also. No complaints.
  • TR
    Taylor Ralli
    Dec 11, 2025
    1.0
    I would love to give 0 stars. 4 months after getting my nexplanon replaced (only came here to get done because my insurance did not allow at my normal gyno) I had to go to my normal gyno to get check cause it was really bothering me. Now finding out that it was placed super badly (my gyno said this is the worst placement of a nexplanon she has ever seen) and i may need to go to the OR to get this shit removed because of how embedded it is in my arm muscle now!! Do not go here!! Doctor was chewing gum during whole appointment, so unprofessional, she was nice but clearly had no idea what she was doing. AVOID
  • NK
    Nakiya K
    Dec 8, 2025
    5.0
    The billing department is amazing! Jamie explained my complex insurance situation clearly, helped me to get services paid by my insurance. She helped me understand my EOB and set me up with an affordable payment plan. She was so patient and kind making a stressful process easy since I’m from out of state .Highly Recommend!!
  • LF
    Lila Freeman
    Dec 6, 2025
    5.0
    My nurse was Ashley and she was comforting, compassionate, caring & knowledgeable in my time of distress. I am grateful that she was there to assist me.
  • JV
    Juliana Vidal
    Oct 17, 2025
    5.0
    I just moved to NJ from NY and have been going to planned parenthood for a couple years now and the transition was nothing short of seamless and amazing. I haven’t gotten the chance to transfer my insurance over but the front desk assured me that all is well and allowed me to continue my visit as normal. I’m definitely coming back and would recommend PP to everyone I know especially this location they were so helpful!!

Frequently Asked Questions About Planned Parenthood - Franklin Township Center

What services does Planned Parenthood - Franklin Township Center offer?

The center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Franklin Township Center located?

It is located at 1323 Route 27, Somerset, NJ 08873, US.