Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
133 reviews
5 stars
127
4 stars
2
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful throughout the entire process.
Eye Exam Experience
Many reviews highlighted the thoroughness and professionalism of the eye exams, with customers feeling comfortable and well-informed.
Frame Selection
The store offers a wide variety of stylish frames at reasonable prices, which customers appreciated.
Store Environment
The store is described as clean, organized, and inviting, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with customer service and order processing, indicating room for improvement.
- DRDavid Rivera1 day ago5.0We interacted with several members of the staff in addition to the doctor. All were extremely kind and helpful, as well as patient but efficient
- DTDrew Tobia5 days ago5.0The staff here is fantastic! Very knowledgeable and helpful!
- DRDonna ReitzNov 16, 20255.0This store was awesome! Amazing customer service from the first second that I walked into the door until I finished my prescription Glasses That I ordered
- CWChris WestNov 15, 20255.0Great experience, all the staff were very helpful!
- WLWendy LOct 26, 20255.0Very pleasant experience here - eye exam was quick and efficient and the staff was very helpful picking out frames - and the store is bright cheery and organized. Great addition to this shopping plaza!
Frequently Asked Questions About Warby Parker Brook 35 Plaza
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Brook 35 Plaza?
You only need your eyeballs to browse and try on frames. For prescription purchases, bring your current prescription and FSA or HSA card if applicable. Eye exams can be booked without a prescription.
Does Warby Parker Brook 35 Plaza accept vision insurance?
Yes, we're in-network with several major insurance carriers and facilitate use of out-of-network benefits. Coverage varies by plan and location.
Are measurements and adjustments offered at this location?
Yes, optical measurements are provided, and we offer complimentary frame adjustments for life. Opticians are available for tune-ups anytime.
What is the return and exchange policy at Warby Parker Brook 35 Plaza?
We offer a 30-day, hassle-free return or exchange policy on all eyewear and accessories, including contact lenses in unopened boxes.
Can I purchase gift cards at Warby Parker Brook 35 Plaza?
Yes, physical gift cards are sold in-store and online, and e-gift cards are available for immediate delivery.
What are the store hours for Warby Parker Brook 35 Plaza?
Open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Warby Parker Brook 35 Plaza have wheelchair accessibility?
Yes, the store has wheelchair accessible entrance and parking.
What nearby dining options are available when visiting Warby Parker at Brook 35 Plaza?
You can enjoy a meal at nearby restaurants like Just Salad for healthy options or Chipotle Mexican Grill for Mexican cuisine.
Are there any nearby shopping options adjacent to Warby Parker Brook 35 Plaza?
Yes, the store is located in Brook 35 Plaza which includes other retailers such as Banana Republic, The Bee, Barefoot - Athleisure Boutique, Athleta, and Wanderlust Land & Sea.
What financial services are located near Warby Parker Brook 35 Plaza?
Nearby financial services include Morgan Stanley Financial Advisors, Shore Wealth Management Group - Morgan Stanley, and Frank Garruzzo - Morgan Stanley.