Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers reported excessively long wait times, often exceeding two hours, leading to frustration and dissatisfaction.
Staff Professionalism
While some reviews praised the professionalism and friendliness of the staff, others highlighted instances of rudeness and unprofessional behavior.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Communication Issues
Customers expressed concerns about poor communication regarding wait times and treatment processes, leading to feelings of neglect.
Overall Experience
Despite some positive experiences, a significant number of reviews indicated dissatisfaction with service speed and staff interactions.
FG
Frederick Golden
Nov 17, 2025
4.0
It was my very first time using the Rahway facility.
The staff was very kind and pleasant, but i had an issue with finding a parking space that wasn't in a towing zone.
The facility was pleasant and relaxing, so i was very comfortable and the DOT physical went well.
The practitioner was very professional, and seasoned with her exam, and that was really helpful to calm my nerves!
All-around, i had a good experience at the Rahway Concentra!✨️👀👍🏽💯
JY
John Yashura
Nov 17, 2025
3.0
I feel that I was treated that so fairly due to the situation. I’ve been with my medical examination no insurance lack of money.! Did not like what the doctor said to me and she said it to me! Not very understanding!
ES
edwin synfonia
Nov 10, 2025
5.0
Very satisfying when talking to front desk lady they are fluent both in English and Spanish
BD
Brent Duncan
Nov 3, 2025
1.0
Got to the facility, just to do a post-accident drug screen. I checked in easily enough but then I sat for close to 3 hours waiting. For some time I didn’t even see more than one or two people get pulled back for any treatment for over an hour. It almost seemed like everyone was taking a break. Once I did get called up the tech seemed very rushed, getting close to closing time. They did a proper job, but it just felt to be hurried
M7
MAG 777
Oct 29, 2025
2.0
I walked out , it took too long to be called so i truly believe all the people saying they waited for hours. I wasn’t doing it, not that day. People got stuff to do, no one has time to sit for hours. Please staff your facility. Stop being cheap so people can go on with the rest of their day. I’m avoiding this Concentra from now on. It’s worth it to drive for better quicker service.
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care in Rahway provide?
Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Rahway, NJ?
It is located at 2 City Hall Plaza, Suite 302 on the 3rd floor, inside the Rahway Public Library building, Rahway, NJ 07065.
What are the regular business hours for Concentra Urgent Care in Rahway?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
The center is closed on Thanksgiving (Nov 27 and 28, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve (Dec 24, 2025), it is open from 8:00 AM to 3:00 PM.
How can I contact Concentra Urgent Care in Rahway?
You can call the main phone number at +1 732-381-3636 or the alternate number at +1 908-527-6334. Fax is +1 732-381-5977.
Does Concentra Urgent Care have an online presence?
Yes, they have a Facebook page at https://www.facebook.com/865881993443081 and an Instagram handle @concentrahealth. Their website is https://www.concentra.com/urgent-care-centers/new-jersey/teterboro/rahway-urgent-care/
What are some nearby places I can visit around Concentra Urgent Care in Rahway?
Nearby, you can visit the Rahway Public Library, Rahway City Hall, Rahway Recreation Center, and enjoy dining at WR Latin American Grill or drinks at Rustic Touch Vibes wine bar.
Is there a children's care facility close to Concentra Urgent Care?
Yes, the Community Coordinated Child Care of Union County, which offers day care and preschool services, is near Concentra Urgent Care.
Can I find government and community services near Concentra Urgent Care in Rahway?
Yes, nearby are services including Rahway Municipal Court, Rahway Police Station, Rahway Health Department, and The City of Rahway town hall offices.
Are there recreational or fitness facilities around Concentra Urgent Care I could visit?
You can visit the Rahway Recreation Center gym and City of Rahway Recreation Department park, both located nearby for active and leisure activities.