Concentra Urgent Care

3.8
574 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
2 City Hall Plaza, Rahway, NJ
07065, United States

Hours

Reviews

3.8
574 reviews
5 stars
355
4 stars
48
3 stars
19
2 stars
27
1 star
125

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding two hours, leading to frustration and dissatisfaction.

Staff Professionalism

While some reviews praised the professionalism and friendliness of the staff, others highlighted instances of rudeness and unprofessional behavior.

Facility Cleanliness

The facility was generally described as clean and well-maintained, contributing positively to the customer experience.

Communication Issues

Customers expressed concerns about poor communication regarding wait times and treatment processes, leading to feelings of neglect.

Overall Experience

Despite some positive experiences, a significant number of reviews indicated dissatisfaction with service speed and staff interactions.
  • FG
    Frederick Golden
    Nov 17, 2025
    4.0
    It was my very first time using the Rahway facility. The staff was very kind and pleasant, but i had an issue with finding a parking space that wasn't in a towing zone. The facility was pleasant and relaxing, so i was very comfortable and the DOT physical went well. The practitioner was very professional, and seasoned with her exam, and that was really helpful to calm my nerves! All-around, i had a good experience at the Rahway Concentra!✨️👀👍🏽💯
  • JY
    John Yashura
    Nov 17, 2025
    3.0
    I feel that I was treated that so fairly due to the situation. I’ve been with my medical examination no insurance lack of money.! Did not like what the doctor said to me and she said it to me! Not very understanding!
  • ES
    edwin synfonia
    Nov 10, 2025
    5.0
    Very satisfying when talking to front desk lady they are fluent both in English and Spanish
  • BD
    Brent Duncan
    Nov 3, 2025
    1.0
    Got to the facility, just to do a post-accident drug screen. I checked in easily enough but then I sat for close to 3 hours waiting. For some time I didn’t even see more than one or two people get pulled back for any treatment for over an hour. It almost seemed like everyone was taking a break. Once I did get called up the tech seemed very rushed, getting close to closing time. They did a proper job, but it just felt to be hurried
  • M7
    MAG 777
    Oct 29, 2025
    2.0
    I walked out , it took too long to be called so i truly believe all the people saying they waited for hours. I wasn’t doing it, not that day. People got stuff to do, no one has time to sit for hours. Please staff your facility. Stop being cheap so people can go on with the rest of their day. I’m avoiding this Concentra from now on. It’s worth it to drive for better quicker service.

Frequently Asked Questions About Concentra Urgent Care

What types of medical services does Concentra Urgent Care in Rahway provide?

Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located in Rahway, NJ?

It is located at 2 City Hall Plaza, Suite 302 on the 3rd floor, inside the Rahway Public Library building, Rahway, NJ 07065.