Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
270 reviews
5 stars
251
4 stars4
3 stars1
2 stars
6
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing a positive shopping experience.
Product Selection
Customers appreciate the wide variety of stylish frames available, often noting the excellent selection and reasonable prices.
Order Delays
Some customers expressed frustration with delays in receiving their glasses and issues with order accuracy, indicating a need for improved communication and efficiency.
Eye Exam Experience
The eye exams are generally well-received, with many customers highlighting the thoroughness and professionalism of the optometrists.
Store Environment
The store atmosphere is described as welcoming and well-organized, contributing to a pleasant shopping experience.
- MPMatt Pavlichko2 days ago1.0I wish I could leave zero stars for this company. I'll be fair, the people that work at this location were helpful and pleasant. The actual glasses and the lenses are garbage. My wife bought 1 pair and I bought 2 pairs. Both of us have pairs where the frame constantly get loose and need to be tightened. Poor craftsmanship. My glasses also have random scratches appear on the lenses out of nowhere. I baby my glasses and always clean them with the cloth that came with it. I asked for a replacement and was given the company line about how the warranty is 6 months only. Glasses should last more than a year. Why would I spend more money to fix them or get new ones when the ones I just got from them don't last? Do yourself a favor. It's tempting at the low price to buy here, but buy a better name brand somewhere else for more money. You get what you pay for. I did and regret it. Don't make the same mistake I did.
- JJJanice5 days ago5.0Excellent care and customer service from Warby Parker for my eye problem. They fitted me in at short notice on two occasions and also provided follow up advice to make sure that the prescribed treatment was working. Thank you for your professionalism🙂
- ECEllen CalmanNov 15, 20255.0My husband and I always have a great experience at WP. The stylist made a great suggestion and consulted with the optician to find the best solution for frames that work with our progressive lens prescriptions.
- EHEmily Heider-BelcherNov 10, 20255.0I had a great experience purchasing two pairs of glasses this past weekend. I don’t purchase glasses that often, but Aleshia made it such a fun experience that I’ll have to come back in the near future. Thank you, Aleshia!
- SSSofia StivaleNov 8, 20252.0I came in with my partner who I asked to try on some frames at Warby. I love the styles, prices, and the quality of their glasses. She bought a pair, and those turned out great. I ordered a pair a few weeks ago that they helped me to adjust as well, great. You may be wondering why the poor review? Well, I asked the associate to help me to order a pair of sunglasses as glasses. They told me it would be no issue and processed the order. It was perfect, and wonderful customer service from the whole team. The issue comes in when I check my confirmation. They ordered me these glasses as sunglasses in the wrong color. I call the number for customer service and they tell me it wasn’t possible in the first place to even order them that way. So I couldn’t even fix it myself, no matter what I thought of. I am just extremely disappointed, even moreso because I am a new customer to the brand, and customer service is only great if you order the correct item for the customer. I wish there was a way to fix it!
Frequently Asked Questions About Warby Parker Palmer Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Palmer Square?
Bring only your eyes to try on frames. For prescription purchases, have a digital or physical copy of your current prescription. If paying with an FSA or HSA card, bring it along as well.
Does Warby Parker Palmer Square accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage varies by location and plan.
Can I get optical measurements and frame adjustments at this location?
Yes, they provide optical measurements needed to complete your order and offer complimentary frame adjustments for life.
What is the return and exchange policy at Warby Parker Palmer Square?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories, including contact lenses if unopened and within 30 days of purchase.
Are gift cards available for purchase?
Yes, physical gift cards are available online or in stores, and e-gift cards can be purchased for immediate use.
What are the store hours at Warby Parker Palmer Square?
The store is open Monday to Wednesday and Saturday from 10:00 AM to 7:00 PM; Thursday and Friday from 10:00 AM to 8:30 PM; and Sunday from 11:00 AM to 6:00 PM.
Does Warby Parker Palmer Square require appointments?
Yes, appointments are required, and eye exam bookings can be made online through their reservation link.
Where is Warby Parker Palmer Square located and what is nearby?
Located at 46 Nassau St., Princeton, NJ 08542, it is situated in Palmer Square near shops like Ralph Lauren, Urban Outfitters, and coffee spots such as Chez Alice and Rojo's Roastery.
How can nearby places like Tiger Park and Nassau Inn Hotel enhance my visit?
After selecting eyewear at Warby Parker Palmer Square, you can relax at Tiger Park or stay conveniently at the nearby Nassau Inn Hotel if you're visiting from out of town.
Can I combine shopping at Warby Parker with visiting nearby clothing stores?
Yes, you can complement your Warby Parker visit by browsing nearby clothing stores such as Madewell, Talbots, and Lululemon, all within Palmer Square.