Feedback on customer service is mixed; some staff are praised for friendliness and helpfulness, while others are criticized for rudeness and poor communication.
Cleanliness
The gym is generally reported as clean, but there are significant complaints about equipment hygiene and the availability of cleaning supplies.
Equipment Issues
Many customers noted that equipment is outdated or in disrepair, with requests for more machines and better maintenance.
Membership Experience
Several reviews highlight difficulties with membership cancellation and billing issues, leading to frustration among customers.
Atmosphere
The gym is described as spacious and welcoming, with a positive environment, although some members find it crowded during peak hours.
TA
Terry A.
1 day ago
1.0
It's like a private equity firm took over the gym. Just hire someone for check-ins instead of having those Pod doors.
NB
Nevina Barreto
6 days ago
1.0
Highly disappointed with this place. Have been a member for a few months before they did some renovations.
The entrance is now a tunnel like door. Two of them. And one person can enter at a time. However, it is extremely tight and I am VERY claustrophobic. When you enter the back door closes and you have to stand in there until the front door opens.
I did it going in and was very uncomfortable. As I was leaving, I asked the guys at the front if I can walk out the regular door way in which I was told “no you have to walk out that way” I explained to him how claustrophobic I am and how I can not do that every time I come to the gym. It’s extremely stressful for someone who does not like tight spaces.
They had no consideration when renovating and thinking about how others may feel when it comes to that. I canceled my membership immediately.
MG
Marlena Gil
Nov 16, 2025
1.0
I have been a member of Blink for over a year and I truly like how much cleaner and neater it is than LA fitness down the road. Well, they got new doors today and were showing how to scan in and mine wouldn't go through. Apparently, my membership was canceled IN SEPTEMBER. I told them who canceled it because it wasn't me and why wasn't I informed? Mind you, I have been coming 2-3 times/week and NOT ONCE did anyone let me know upon scanning. I also NEVER recieved an email. I asked the manager who canceled my membership and why wasn't I informed? She stated "Everyone gets an email". I told her I DID recieve one in October to download the new app, which I did with no issues and to please pull up this email to show me on their end. She said "I can't do that."
She informed me I can join online or email them. I said I am not rejoining on behalf of their error.
I am waiting for an email back to hopefully resolve this issue where I will gladly change my rating because the facility is clean and great. But after reading another review of the same issue, it sure sounds like with the merger they are getting rid of blink clients to force them to join again at higher rates which shows NO loyalty to their customers and completely taking advantage.
KL
Kris Luke
Nov 15, 2025
2.0
While the renovation is a welcome change, the new check-in process is quite an unnecessary spectacle. Why must I queue to scan and pass through a sliding door? And the obligatory check-out? It’s not to my liking.
TT
trilobiter
Nov 4, 2025
1.0
I do NOT want to scan a QR code to enter. 😔
You may LOSE me as a paying customer if you do not provide a workaround for members like me. 😓
I do not wish to bring a cell phone with me every time I work out. The phone could get lost, misplaced, or even stolen at the gym, while I'm trying to focus on exercising. It is an inconvenience and a distraction to be required to bring a phone in order to scan a QR code.
A bit about me:
I also don't want to download an app to check my car's fluid levels.
I don't want to scan a QR code to view a restaurant menu.
I don't want to connect my coffee maker to a wi-fi network.
I don't want to let Google know my location before showing me the search results.
I don't want to download the Instagram app to see someone's photos.
I don't want to exchange messages with an A.I. chatbot.
** I just want to be a HUMAN BEING & to exercise at the gym. **
I will happily show multiple forms of identification at the front desk, such as a state-issued Driver's License, credit card with my photo, or similar form of i.d.
😃 So please provide a low-tech workaround for members like me.
I would greatly appreciate it. 😃
Frequently Asked Questions About Blink Fitness (PureGym)
Where are you located?
Blink Lodi is located on Memorial Drive just off Route 46.
Does Blink have a dress code?
Proper athletic attire and footwear are required. No street clothes or dress shoes are permitted in the fitness area. Management has the right to enforce this as they see fit.
How old do I need to be to sign up?
All members must be 18+ years old when joining. Individuals 16+ must have a parent/guardian present when joining.
When will I be billed my monthly dues?
Dues will be billed on the 1st of the month or on your anniversary billing date based on your agreement.
Can I pay my bill with cash?
No, Blink Fitness no longer accepts cash as a payment option.
Can I upgrade/downgrade my membership?
Yes! All membership changes are done on the app.
Does Blink offer personal training?
Check out our website to learn about our personal training sessions we offer and their prices. https://www.blinkfitness.com/personaltraining?icmp=hdr_module_PtBlink
Do I need to be a member to utilize Blink's personal training program?
Yes, you need to be a Blink member to utilize the PT program.
What is the cancellation policy for a scheduled personal training session?
Scheduled personal training sessions must be canceled at least 24 hours in advance.
How can I change my home gym location?
All membership changes are done on the app.
Do you offer a steam room or sauna?
We do not offer saunas or steam rooms at our gyms.
Do you offer a pool?
We do not offer pools at our gyms.
Where is Blink Fitness (PureGym) located in Lodi?
Blink Fitness (PureGym) is located at 4 Memorial Drive, Lodi, NJ 07644, just off Route 46.
What are the opening hours for Blink Fitness (PureGym) in Lodi?
The gym is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 7:00 PM. Holiday hours vary, with closures on some holidays.
What is the age requirement to join Blink Fitness (PureGym)?
All members must be at least 18 years old to join. Individuals aged 16 and 17 must have a parent or guardian present when signing up.
Does Blink Fitness (PureGym) have a dress code?
Yes, proper athletic attire and footwear are required in the fitness area. Street clothes and dress shoes are not permitted, and management enforces this policy.
How can I change or upgrade my membership at Blink Fitness (PureGym)?
Membership changes, including upgrades or downgrades, can be done easily through the Blink Fitness app.
Does Blink Fitness (PureGym) offer personal training services?
Yes, personal training is available, but you must be a member to participate. More information and pricing can be found on their website.
Is Blink Fitness (PureGym) accessible for individuals with disabilities?
Yes, the gym has wheelchair accessible entrances, parking, seating, and restrooms, and offers showers that are accessible as well.
What nearby places can I visit before or after my workout at Blink Fitness (PureGym) in Lodi?
You can visit The Little Gym, a gymnastics and sports venue, or relax at Lodi Commons shopping center. For dining, options like Lodi Chinatown Gourmet Kitchen and Napoli Pizza are close by.
Are there convenient dining options near Blink Fitness (PureGym) in Lodi?
Yes, nearby restaurants include Burger King, Lodi Chinatown Gourmet Kitchen, and Napoli Pizza, making it easy to grab a meal before or after your workout.
Is there a grocery store near Blink Fitness (PureGym) where I can shop after exercising?
Yes, ALDI USA grocery store is nearby, allowing you to conveniently pick up groceries after your visit to the gym.